Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the produ... See more
Company replied
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Becca was very helpful and informative.She offered me coffee and explained everything clearly. Her help was much appreciated and made making the right choice of sofa for my room much easier. Thank you... See more
Company replied
Couldn't have had a more pleasant experience. Hope was very helpful and gave us space to make our decision and answered all our questions with patience.
Company replied
I bought the Joules Patterdale 3 seater and cuddler through Adam at the Haverfordwest branch. Both Adam and the branch manager and other colleagues in store at the time were very friendly, polite an... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Fishguard Road, SA61 2AT, Haverfordwest, United Kingdom
- 0333 999 9523
4.9
Excellent
3K reviews
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Great staff
Very knowledgeable staff. Stephen in particular was a huge help. As was Kim. Both very friendly and made the purchase very easy and stress free.
Store was lovely with lots on offer.
June 3, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Sale team member Hope
The young lady Hope was very polite and professional. We were offered a hot drink while we browsed and made aware of offers. We was left to wonder round the show room and sit on sofas and chairs. Hope approached us and asked if there was anything we would like to discuss, Hope sat with us and ran through everything pointing out the pros and cons and had ideas on what would work or not. Great customer service from the store staff and they worked as a team supporting each other.
June 1, 2026
Reply from DFS Furniture - Haverfordwest
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Friendly and helpful staff
Very friendly and helpful staff, gave time to consider prior to purchase
May 25, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Beca was really helpful with the advice…
Beca was really helpful with the advice she gave us, she was not too pushy giving us some space to wander around and test various sofas.
May 31, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
5 star service from Kim
The store had a massive selection of sofas, rugs and tables all displayed well where you could try and feel how they felt and looked. Had a lovely member of staff called Kim helping and serving me. She couldn't have been more helpful, making us feel very welcome and at ease while also explaining and giving options in a down to earth and clear manor we could understand without being pushy
May 30, 2026
Reply from DFS Furniture - Haverfordwest
Good Afternoon,,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kim.
Kind Regards,
Jordan
DFS Customer Support
Everyone friendly and informative…
Everyone friendly and informative without being pushy.
May 22, 2026
Reply from DFS Furniture - Haverfordwest
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello Catherine,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello Ian,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Two seater settee
Advise from Steve
Good to see product on display
French Connection settee , beautiful emerald green colour
May 23, 2026
Reply from DFS Furniture - Haverfordwest
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Jess was friendly and helpful
Jess was friendly and helpful, she was on hand for advice and showed us different features of the sofa's, she didn't rush us and she wasn't pushy, she was generally just lovely to deal with.
May 21, 2026
Reply from DFS Furniture - Haverfordwest
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Kim was very helpful throughout the…
Kim was very helpful throughout the experience. She asked when we first went in to the store what we had in mind etc and provided all the information we needed
May 20, 2026
Reply from DFS Furniture - Haverfordwest
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The staff at Haverfordwest were very…
The staff at Haverfordwest were very good, particularly Steve.
I did have difficulties trying to get in touch with him again as there wasn’t a way to speak to him personally. Eventually after much frustration the person I had spoken to in your central department arranged for him to call me as I don’t live near your store and couldn’t get in before the weekend.
May 18, 2026
Reply from DFS Furniture - Haverfordwest
Good Afternoon,
Thank you so much for taking the time to give us a review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Very friendly and helpful with a good…
Very friendly and helpful with a good sense of humour. If I was to buy from DFS again I will be requesting Steven as he has good customer skills
May 14, 2026
Reply from DFS Furniture - Haverfordwest
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Steven.
Kind Regards,
Jordan
DFS Customer Support
Fantastic experience!
Becca was honestly so great, very informative, professional and kind. We went in knowing what we wanted and we got taken care of exactly as expected and then some!
May 17, 2026
Reply from DFS Furniture - Haverfordwest
Good Morning,
We are really happy that Becca met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Went in back in February staf friendly…
Went in back in February staf friendly professional
May 8, 2026
Reply from DFS Furniture - Haverfordwest
Good morning Peter,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Haverfordwest
Good morning Georgina,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Thank you so much to steve for serving…
Thank you so much to steve for serving us today first class
May 13, 2026
Reply from DFS Furniture - Haverfordwest
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Absolutely fantastic service
Absolutely fantastic service! We had a Lady called Kim I believe and was absolutely brilliant. Showed us a range of options and talked through the whole process and the various add-on care plans we could have! Would highly recommend going there.
May 13, 2026
Reply from DFS Furniture - Haverfordwest
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
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