Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confide... See more
Company replied
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See what reviewers are saying
Very helpful and knowledgeable person who greeted me on entry. Unfortunately I didn’t take her name to personally mention her in this review. I was quite specific in what I was looking for in a sofa... See more
Company replied
Had a great experience today placing our order for some new sofas. Danielle was great in the High Wycombe branch providing excellent customer service and great knowledge on the sofas. Very smooth and... See more
Company replied
We went into high Wycombe DFS after visiting friends who have just had 2 x 2 seater sofas delivered. We liked their sofas immediately. We had a lovely saleswoman, her name is Irene, Irene was profes... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, HP11 1LH, High Wycombe, United Kingdom
- 0333 999 9826
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - High Wycombe
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
The salesman was polite and tried hard…
The salesman was polite and tried hard to be helpful.
February 12, 2026
Reply from DFS Furniture - High Wycombe
Thank you for your review. We appreciate you highlighting the salesman's politeness and helpfulness during your experience with us.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful salesperson
Very helpful salesperson, who showed me a number of options, and found just the right fabric samples for me. She didn't try to push me out of my price range and in the end I bought a sofa and a coffee table as I was very relaxed and having a great experience.
February 11, 2026
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Variety of styles an colours available
Variety of styles an colours available.
Intrest free credit.
Staff helpful and kind
February 10, 2026
Reply from DFS Furniture - High Wycombe
We appreciate you taking the time to share your experience. We're happy to hear that you found our staff helpful and our styles appealing.
Kind Regards,
Vanessa
DFS Customer Support
The DFS rep
The DFS rep, Alishah was informative, knew her products and was helpful and not pushy.
February 8, 2026
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Alishah.
Kind Regards,
Jordan
DFS Customer Support
Allowed time to browse but approached…
Allowed time to browse but approached and asked if needing help so comfortable that help was easily available . Jackie was knowledgeable and helpful, giving options but not pushing or pressuring. Everything explained clearly and questions asked to gauge advice needed
February 7, 2026
Reply from DFS Furniture - High Wycombe
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jackie.
Kind Regards,
Jordan
DFS Customer Support
Very good experience in DFS
Very good experience in DFS today.
The sales assistant had a good knowledge of the products while being friendly but not pushy.
Explained all options available with the furniture and payment scheme.
Would recommend!
February 6, 2026
Reply from DFS Furniture - High Wycombe
Good Morning Jane,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Staff were very professional and…
Staff were very professional and efficient. Our sales lady Jackie was very helpful and informative regarding the Sofa we purchased.
February 6, 2026
Reply from DFS Furniture - High Wycombe
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Jackie.
Kind Regards,
Jordan
DFS Customer Support
Very good Janice revel
January 28, 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Knowledgable and helpful sales rep
Sales rep was very helpful and knowledgeable. He was also not pushy.
January 31, 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Isabela explained everything very well…
Isabela explained everything very well . She didn’t push the sale and was extremely helpful.
February 3, 2026
Reply from DFS Furniture - High Wycombe
We appreciate you taking the time to leave us this wonderful review! We are so glad to hear that you found our service helpful and informative.
Kind regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Good afternoon Anthony,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Thank you for your positive review.
Kind Regards.
Vanessa
DFS Customer Support
The staff were very pleasant and…
The staff were very pleasant and helpful .
My only complaint is about the delivery charge which I think is extremely excessive.
John lewis charge £20 . Apologising that it is not free .
You charge more than £100 more .
I havd chosen a small 2 seater settee and a small footstool.
This is going to be delivered to the ground floor of my house . I have a drive and easy access .
Im not happy to be paying this amount .
January 26, 2026
Reply from DFS Furniture - High Wycombe
We appreciate your positive feedback regarding our staff. We regret that you feel our delivery charge is excessive. We'll review our pricing structure, considering the points you raised about ease of access and item size. Thank you for your time.
Kind Regards.
Vanessa
DFS Customer Support
Super Friendly and knowledgeable
Great understanding and knowledge of the whole product range in-store, Super friendly and understanding in the entire process.
February 2, 2026
Reply from DFS Furniture - High Wycombe
Good afternoon Luke,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The lady that served us was lovely and…
The lady that served us was lovely and very attentive and helpful
February 1, 2026
Reply from DFS Furniture - High Wycombe
We appreciate your kind words! We are so glad to hear that our staff member was attentive and helpful during your visit.
Kind Regards,
Vanessa
DFS Customer Support
Very happy
Very helpful assistant who gave us space and time to choose, very knowledgable about the products.
January 31, 2026
Reply from DFS Furniture - High Wycombe
We appreciate you sharing your positive experience. We are happy to hear that our assistant was helpful and knowledgeable, while giving you space to choose.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Thank you for your positive review.
Kind Regards,
Vanessa
DFS Customer Support
the gentleman who dealt with me was…
the gentleman who dealt with me was friendly , polite and knew his stuff
January 30, 2026
Reply from DFS Furniture - High Wycombe
We appreciate you sharing your experience with us. We are happy to hear that the staff member was friendly, polite, and knowledgeable.
Kind Regards,
Vanessa
DFS Customer Support
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