Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confide... See more
Company replied
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See what reviewers are saying
Very helpful and knowledgeable person who greeted me on entry. Unfortunately I didn’t take her name to personally mention her in this review. I was quite specific in what I was looking for in a sofa... See more
Company replied
Had a great experience today placing our order for some new sofas. Danielle was great in the High Wycombe branch providing excellent customer service and great knowledge on the sofas. Very smooth and... See more
Company replied
We went into high Wycombe DFS after visiting friends who have just had 2 x 2 seater sofas delivered. We liked their sofas immediately. We had a lovely saleswoman, her name is Irene, Irene was profes... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, HP11 1LH, High Wycombe, United Kingdom
- 0333 999 9826
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Professional service at it's best
Not sure about the company as yet but the member of staff who served me was great and couldn't do enough to make sure I was happy. I had just been to a competitor's store and the difference was culpable.
February 25, 2026
Reply from DFS Furniture - High Wycombe
Good afternoon Des,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
I had a great experience with Jackie
I had a great experience at DFS High Wycombe. From the moment we walked in, the atmosphere was welcoming and relaxed, with no pressure to rush or make a decision.
Jackie was especially helpful throughout the whole process. She was friendly, knowledgeable, and really took the time to understand what we were looking for. She explained the different options clearly, answered all our questions patiently, and made sure we felt confident in our choice. Nothing felt like too much trouble for her.
Overall, excellent customer service and a smooth, enjoyable shopping experience. I’d definitely recommend visiting — and if you can, ask for Jackie!
February 24, 2026
Reply from DFS Furniture - High Wycombe
Good morning Virender,
We're really grateful you shared this amazing 5* review. We are glad to hear that NAME helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
The Polish lady
The Polish lady, not sure of her name, cery friendly and efficient and told us everything in advance so we knew exactly what we were paying for. Really helpful
February 25, 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Good Afternoon,
We are really pleased to hear this!
Kind Regards,
Vanessa
DFS Customer Support
I purchased a beautiful sofa and chair…
I purchased a beautiful sofa and chair today from High Wycombe DFS so happy thanks to the sales lady amazing advice and very helpful. I can’t wait for delivery day
February 24, 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Nice relaxed experience
Nice relaxed experience, no hard sell , Danielle very helpful
February 23, 2026
Reply from DFS Furniture - High Wycombe
We appreciate you taking the time to leave us this great review. We are happy you had a relaxed experience with our helpful staff.
Kind Regards,
Vanessa
DFS Customer Support
The lady who attended to us was very…
The lady who attended to us was very professional and helpful, making suggestions to aid our purchase.
February 22, 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
We are really happy with our purchase
We are really happy with our purchase ,
The sales person was very helpful in helping us choosing the right sofa and the extra considerations
He clearly explained us the whole process from ordering to delviry and the after sale care that was available to us
We are so looking forward to receive our new sofas set
February 21, 2026
Reply from DFS Furniture - High Wycombe
Good morning,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Professional and respectful
Everything went well fully informed by members of staff about the sofa I required extremely professional
February 21, 2026
Reply from DFS Furniture - High Wycombe
Good afternoon Peter,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Good morning,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Izabela was most helpful
Izabela was most helpful on my first visit so once I made a decision on what I wanted I went back to see her to place my order. An excellent salesperson and a stress free experience. I look forward to my new suite being delivered.
February 21, 2026
Reply from DFS Furniture - High Wycombe
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great customer service - Faheem
Faheem was helpful, knowledgeable, and very kind. He made the whole sofa-buying experience easy and enjoyable, and we’re so happy with our purchase. Thank you!
February 21, 2026
Reply from DFS Furniture - High Wycombe
Good afternoon Kiran,
We are really grateful for your kind words and for sharing your experience in our store with Faheem. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Great service
February 16, 2026
Reply from DFS Furniture - High Wycombe
Good Afternoon Nicky,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing service
Amazing service. Kamil helped me find the perfect sofa was not at all pushy and was very patient!! Very knowledgeable on all of the different sofas and what they offered!
February 15, 2026
Unprompted review
Reply from DFS Furniture - High Wycombe
We appreciate you taking the time to share your experience with us. We're happy to hear that you received amazing service and found the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Amazing service Kamil was absolutely…
Amazing service Kamil was absolutely fantastic helped me find exactly what I was looking for while being patient and understanding.
February 15, 2026
Reply from DFS Furniture - High Wycombe
We appreciate you taking the time to share your experience with us. We're happy to hear that you were able to find what you were looking for!
Kind Regards,
Vanessa
DFS Customer Support
My vist to DFS
The staff were friendly, patient and helpful, in particular, Sabrina who took her time to ensure that we were completely satisfied with our choice before proceeding to complete our purchase.
February 15, 2026
Reply from DFS Furniture - High Wycombe
We appreciate you taking the time to share your experience. We're happy to hear that our staff were friendly, patient, and helpful and that you were completely satisfied with your choice.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - High Wycombe
We appreciate you taking the time to leave us this great feedback! We are so happy our staff were helpful and not pushy.
Kind Regards,
Vanessa
DFS Customer Support
Isabella was excellent
Isabella was excellent, walked us through the website to make sure we knew all of the deals etc before purchase. Helpful, quick and efficient. Very happy with the customer service and experience overall.
February 15, 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
No hard sell just very informative
No hard sell just very informative. Very easy transaction
February 14, 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Very pleased with our sofas (Aventra…
Very pleased with our sofas (Aventra range), very comfortable, all of the features are working as they should, staff in the High Wycombe store were knowledgable and helpful, delivery came earlier than expected which was good for us as our old sofas were past their best, delivery on the day was excellent, the delivery company staff were very polite and helpful. Overall very pleased with the service we received and will definitely use DFS again A+
January 24, 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
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