Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confide... See more
Company replied
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See what reviewers are saying
Very helpful and knowledgeable person who greeted me on entry. Unfortunately I didn’t take her name to personally mention her in this review. I was quite specific in what I was looking for in a sofa... See more
Company replied
Had a great experience today placing our order for some new sofas. Danielle was great in the High Wycombe branch providing excellent customer service and great knowledge on the sofas. Very smooth and... See more
Company replied
We recently visited DFS knowing which sofa we wanted but we weren’t sure about the colour. We had one in mind, which we thought would match our existing furniture, but it was only with the help of Isa... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, HP11 1LH, High Wycombe, United Kingdom
- 0333 999 9826
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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We have a great experience on the shop…
We have a great experience on the shop with Kamil,he is a good seller!
March 15, 2026
Reply from DFS Furniture - High Wycombe
Good morning Stefan,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Value for money
My experience was great Irene the advisor took me through the whole process Irene Wycombe branch was professional and respectful.
I also purchased a fabulous clearance sofa set.
March 12, 2026
Reply from DFS Furniture - High Wycombe
Good afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
The lady who help me wasvery good
The lady who help me was very good, and patient she made the whole experience very easy.
March 10, 2026
Reply from DFS Furniture - High Wycombe
Good afternoon Marlene,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Young lady was very polite pleasant not…
Young lady was very polite pleasant not at all pushy and was very helpful in explaining different fabrics and about the workings of the furniture and all the after care
March 6, 2026
Reply from DFS Furniture - High Wycombe
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Superb
Superb
The young lady, who we understand is Polish, was extremely helpful and very pleasant. She allowed us to take time in choosing our sofas and pointed out colours available.
February 27, 2026
Reply from DFS Furniture - High Wycombe
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Faheem from high wycombe store was very…
Faheem from high wycombe store was very kind and answered all our questions thoroughly
March 5, 2026
Reply from DFS Furniture - High Wycombe
It is really appreciated that you took the time out to share your kind words. We are glad to hear Faheem helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind Regards,
Vanessa
DFS Customer Support
We visited DFS today to buy a sofa and…
We visited DFS today to buy a sofa and received great care from the staff. She was very friendly, patient, and helpful throughout the whole process. She answered all my questions clearly and made the experience smooth and stress-free. Excellent customer service — thank you!
March 4, 2026
Reply from DFS Furniture - High Wycombe
Good morning Gayan,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Good morning Jane,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Fantastic experience
Fantastic experience. Jackie was really helpful in helping us work out what sofa would be best for me and my family (2 adults and 2 children) very informative.
March 3, 2026
Reply from DFS Furniture - High Wycombe
Good afternoon Katy,
Thanks for your lovely feedback, we’re glad to hear Jackie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
We have just purchased two settees from…
We have just purchased two settees from DFS and couldn’t be happier with the experience. From start to finish, Jackie handled everything, including helping with the layout of our room, with great professionalism and efficiency. The ordering process was straightforward, and Jackie was extremely helpful and responsive to any of our questions. We look forward to receiving our furniture. Would highly recommend a visit to the store and great personal service.
Thanks Jackie.
March 4, 2026
Reply from DFS Furniture - High Wycombe
Good afternoon,
We're really grateful you shared this amazing 5* review. We are glad to hear that NAME helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Lots of sofas to try out in store
Lots of sofas to try out in store, reasonable prices and nice staff
February 24, 2026
Reply from DFS Furniture - High Wycombe
Good Afternoon Jill,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helpful staff.
February 28, 2026
Reply from DFS Furniture - High Wycombe
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
How to treat customers
My wife & I visited the High Wycombe store twice and on both occasions we were met by Izabella who answered all of our questions regarding the Pittsburgh arm chairs that we were purchasing. We made a point of seeing her on our second visit as she was most professional in the manner she dealt with our questions which ultimately helped us make our decision on our purchase. Her attention to our requirements could not have been improved on. Thank you Izabella.
March 2, 2026
Reply from DFS Furniture - High Wycombe
Good afternoon Paul,
We are really grateful for your kind words and for sharing your experience in our store with Izabella. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
Very pleased with service
Very welcoming, allowing us space to explore. Great service delivered by Danielle, who provided us with personalised advice and guidance during the sofa buying process.
February 28, 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Lorraine A
DFS Central Customer Support
Isabella helped us a lot
February 27, 2026
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Everything was explained well with a friendly service.…
Everything was explained well with a friendly quick service. With the help of a very friendly lady called Isabella.
February 27, 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Great service!
February 10, 2026
Reply from DFS Furniture - High Wycombe
Good morning Frankie,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Professional service at it's best
Not sure about the company as yet but the member of staff who served me was great and couldn't do enough to make sure I was happy. I had just been to a competitor's store and the difference was culpable.
February 25, 2026
Reply from DFS Furniture - High Wycombe
Good afternoon Des,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
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