Kamil made the whole experience really relaxed… he was very patient with us and very knowledgeable as well as being friendly. He took us through every stage, explaining when needed and gave us confide... See more
Company replied
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See what reviewers are saying
Very helpful and knowledgeable person who greeted me on entry. Unfortunately I didn’t take her name to personally mention her in this review. I was quite specific in what I was looking for in a sofa... See more
Company replied
Had a great experience today placing our order for some new sofas. Danielle was great in the High Wycombe branch providing excellent customer service and great knowledge on the sofas. Very smooth and... See more
Company replied
We recently visited DFS knowing which sofa we wanted but we weren’t sure about the colour. We had one in mind, which we thought would match our existing furniture, but it was only with the help of Isa... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, HP11 1LH, High Wycombe, United Kingdom
- 0333 999 9826
4.8
Excellent
2K reviews
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Reply from DFS Furniture - High Wycombe
Good morning,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The lady who helped us was VERY VERY…
The lady who helped us was VERY VERY helpful & kind & very patient & professional & made us very comfortable & didn't pressure us to bye a sofa, she was kind & friendly
7 stars ⭐️
April 26, 2026
Reply from DFS Furniture - High Wycombe
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
V nice I am really happy lady was v…
V nice I am really happy lady was v nice I really appreciate with her help
April 25, 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Lovely staff that were very helpful.
April 25, 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Mum and I went to DFS High Wycombe on 3…
Mum and I went to DFS High Wycombe on 3 separate occasions - each time taking a considerable amount of time before deciding which sofa / fabric colour we would choose. Isabella was so helpful, friendly, kind, understanding, patient and informative for which we were very grateful. We really valued her help.
April 23, 2026
Reply from DFS Furniture - High Wycombe
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We had two visits
We had two visits. Saturday we just walked out as sales person very unhelpful. (Language problem!) however, revisited Tuesday and service was exceptional could no enough (Jacky) and we bought.
April 21, 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
found what we where looking for
found what we where looking for
service was EXELENT
Alishah was very hepfull and explain us what we neded to know.
thank you
regards
petru
April 19, 2026
Reply from DFS Furniture - High Wycombe
Good Morning,
We are really happy that Alishah met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
knowledge of the assistant and didn't…
knowledge of the assistant and didn't felt rushed
April 18, 2026
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very happy with the dfs experience
I have made a dfs purchase before, but this time the experience was even better. Isabelle was very practical and honest in suggesting the rights things. It was a very easy purchase for us.
April 18, 2026
Reply from DFS Furniture - High Wycombe
Good Morning,
We are really happy that Isabelle met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Izzabel is such an asset for your…
Izzabel is such an asset for your company.
Such a lovely manner about her. No strong bullying sales pitch simply the good old fashioned way of selling the product brilliantly and then leaving us to decide.
We were only browsing as well. Which shows how brilliantly Izzabel did. Well done. 👏
April 17, 2026
Reply from DFS Furniture - High Wycombe
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Izzabel met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer care and service
A huge thank you to both Camille and Irene, for all of their help with choosing our sofas. They were both extremely knowledgeable and helpful and made it a really sleek and pleasant experience, without making us feel pressured in any way.
April 15, 2026
Reply from DFS Furniture - High Wycombe
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Camille and Irene.
Kind Regards,
Jordan
DFS Customer Support
Sale went smoothly
Sale went smoothly, sales assistant Kamil was so professional and helpful. Really happy with overall experience
April 14, 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Your sales people were great and left…
Your sales people were great and left us alone to have a good look around before coming to see us. When he did our salesman was really professional, helpful and clear.
April 12, 2026
Reply from DFS Furniture - High Wycombe
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Sofa purchase made easy!
Isabella has done a wonderful job with explaining the product, offers and when the product is delivered. We instantly purchased the product with 0% interest rates.
April 10, 2026
Reply from DFS Furniture - High Wycombe
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Good in store but Poor follow up
Sales assistant was Informative not too much of a hard sell. but 2 weeks on I’ve still not received an email confirmation despite going back into the store.
Cost of delivery being added on was a bit of a shock, how do they expect you to get a sofa home!
April 3, 2026
Reply from DFS Furniture - High Wycombe
We are very sorry to hear that you have not yet received your confirmation. Upon reviewing your order, we can see that it was sent on 03/04 to the email address provided at the time of purchase.
If you are unable to find the confirmation in your inbox or junk mail, please contact us at 0333 99 99 777 and we will be happy to assist you further.
Kind Regards,
Vanessa
DFS Customer Support
We ordered our sofa today from the high…
We ordered our sofa today from the high Wycombe branch. We were served by Jackie Upward who is an excellent sales assistant. Jackie was extremely polite and very very helpful answering our questions helpfully.
April 10, 2026
Reply from DFS Furniture - High Wycombe
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - High Wycombe
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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