DFS Furniture - Huddersfield Reviews 

2,190
TrustScore 5 out of 5

4.9

Leeds Road, HD1 6NB Huddersfield, GB


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Rated 5 out of 5 stars

The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more

Rated 5 out of 5 stars

Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... See more

Company replied

Rated 5 out of 5 stars

The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he w... See more

Company replied

Rated 5 out of 5 stars

We visited the store about a month earlier as part of our search for furniture and Maf was very informative and helpful, so when it came to making a choice and purchase, we returned to the same store... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,190)

97,875 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great selection and great customer…

Great selection and great customer service. Really easy to purchase and no pushy sales people. Just there to help and advice.

May 26, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello Elaine,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff remember Maf

Staff remember Maf ? Was extremely helpful, professional, polite & knowledgeable about the furniture which fitted our needs .

May 17, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello Anne,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

My first DFS experience.

I chose to buy from DFS as the pricing was really, really good compared to other companies.
To put a bit of perspective to this claim, I could have bought a sofa, rug & coffee table from DFS for nearly the same price as JUST the (pretty much identical) sofa from another local company.
Every question I had was met with an answer and was just a very pleasant process.
Sara (sales person) was very friendly/helpful & honest.
Extra points also for not jumping on us as soon as we entered the store and constantly hounding us as we walked around.

May 24, 2026
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Reply from DFS Furniture - Huddersfield

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 4 out of 5 stars

No pressure selling

No pressure selling, the member of staff was friendly and very helpful. Very easy purchase for us. Now it’s time to sit back and wait for delivery

May 23, 2026
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Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

staff very polite and knew what they…

staff very polite and knew what they were talking about. an overall pleasant purchase.

May 23, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Staff are really friendly, calm and not pushy at all

The sales staff were really helpful and patient. I had to try and convince my husband so had to ask lots of questions, thank you DFS for not being pushy and making it easy for me 😊

May 23, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very happy with how smooth it was staf…

Very happy with how smooth it was staf we’re perfrct

May 21, 2026
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Reply from DFS Furniture - Huddersfield

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Good experience of sofa shopping

The best thing was that I wasn't harassed, as is the case in many furniture stores, even though I was in there a long time trying out lots of different sofas before making a decision. The sales person was very informative when asked, very friendly, patient with my indecision and efficient. The product I eventually settled for from the Country Living range seems to be of good quality, looks very stylish and we look forward to seeing it in our home.

May 20, 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

From the moment we walked in the sales…

From the moment we walked in the sales assistant was very helpful in telling us all the details regarding whichever sofa we wanted to see acting professionally and efficiently will definitely recommend going to the branch in huddersfield

May 18, 2026
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Reply from DFS Furniture - Huddersfield

Good morning Bilal,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 1 out of 5 stars

Do not buy their recommended insurance !!!

I bought an expensive sofa from DFS and was advised to take out Guardsman insurance, which I did without hesitation. A few years later, when issues arose, I made a claim and an inspector visited—but I received no follow-up. I later discovered via the portal that my claim had been closed without any notification. When I called, I was simply told the damage wasn’t covered. Very disappointing experience—it feels like I paid for nothing. I’d advise others to be cautious before purchasing this policy.

May 4, 2026
Unprompted review
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Reply from DFS Furniture - Huddersfield

Good Morning,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.

Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.


Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great experience

Very good sales team.We bought a sofa last year from here and returned for another and served by the same member of staff who is a credit to your company.Very helpful,friendly and knowledgeable.

May 9, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good morning Steve,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great customer interaction Sara was…

Great customer interaction Sara was personably and attentive

May 15, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Very helpful!

Maf was really helpful and pointed us in the right direction and left us to peruse at our pace. Couldn't have been more helpful.

May 14, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

I recently visited DFS Huddersfield to order furniture

I recently visited DFS Huddersfield to choose furniture for my home and was very impressed with both the staff and overall service. From the moment I entered the showroom, the team were welcoming, approachable, and knowledgeable without being pushy.

The ordering process was smooth and well organised. Staff explained delivery times clearly and kept me informed throughout. I appreciated how professional and attentive everyone was, making what can sometimes be a stressful experience feel easy and enjoyable.

Overall, I had a very positive experience with DFS. Excellent customer service, friendly staff, and a hassle-free ordering process made choosing furniture much more enjoyable. I would happily recommend DFS to others looking for quality furniture and good customer care.

May 12, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Staff were on hand but not pushy

Staff were on hand but not pushy. They were very knowledgeable and helpful.

May 11, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Wonderful service

Wonderful service

May 10, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Went into store Maf introduced himself

Went into store Maf introduced himself, gave us useful information. Directed us to the exact settees we wanted. Couldn't have been a smoother experience. Welcoming, informative and very professional service. Would recommend this store.

May 7, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Maf.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Lovely staff and great customisability

Lovely staff who were very helpful and patient whilat we found our perfect sofa! Loved the customisability of their sofas

May 2, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good morning Sean,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very helpful and gave us the space to…

Very helpful and gave us the space to shop without standing over us.

May 5, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

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