DFS Furniture - Huddersfield Reviews 

2,192
TrustScore 5 out of 5

4.9

Leeds Road, HD1 6NB Huddersfield, GB


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Rated 5 out of 5 stars

The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more

Company replied

Rated 5 out of 5 stars

Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... See more

Company replied

Rated 5 out of 5 stars

The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he w... See more

Company replied

Rated 5 out of 5 stars

We visited the store about a month earlier as part of our search for furniture and Maf was very informative and helpful, so when it came to making a choice and purchase, we returned to the same store... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,192)

98,153 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Aaron

I had a great experience with DFS and couldn’t be happier with my purchase. The quality of the furniture is excellent, and it looks even better in person than it did in the showroom. Aaron was friendly, knowledgeable, and helped me find exactly what I was looking for without any pressure.

Overall, the whole process—from browsing to ordering—was easy and stress-free.

I would definitely recommend DFS to anyone looking for stylish, comfortable, and well-made furniture.

April 14, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Friendly and knowledgeable staff

I have been to the shop a few times and I like it that the staff let you browse freely and do not put you under any pressure to choose quickly.
Today we wanted to order a sofa so Maf answered all our questions clearly and concisely and then Sara took our order. She was very polite and clearly explained the maintenance process for the sofas and also how the order and delivery takes place.
The whole process was swift and we left feeling confident that we had purchased the right sofa with the right people.

April 12, 2026
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Reply from DFS Furniture - Huddersfield

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Helpful staff

Helpful staff - straight forward experience

April 3, 2026
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Reply from DFS Furniture - Huddersfield

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Sara who served us was amazing

Sara who served us was amazing. Once we decided which sofa we wanted to go for she explained the order process really well so we understood the process and made the experience an enjoyable one. Thank you Sara for the great service it’s really appreciated!

April 8, 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Sara was very polite and answered all…

Sara was very polite and answered all our queries and went out of her way to find out things we could not understand A nice pleasant girl to geal with

April 8, 2026
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Reply from DFS Furniture - Huddersfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Sarah dealt with us

Sarah dealt with us. Very efficient thank you.

April 8, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Fantastic experience

Hi we had a great experience at the dfs huddersfield branch maf was excellent in explaining everything to us about all the worries we had about the size and went the extra mile to get all tje dimensions for us. Will definitely recommend this branch to anyone who has to purchase a new sofa.

April 6, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Really happy with the sofa

Really happy with the sofa, and had great customer service at the Huddersfield branch, Maf was fantastic every knowledgeable and personable.

April 6, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good morning Sarah,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff

Staff very helpful.Helped with all discounts and very

April 6, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Service was fantastic

Service was fantastic, quick, easy and everything explained. Our server Sara was amazing, very knowledgeable and professional.

April 6, 2026
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Reply from DFS Furniture - Huddersfield

Good afternoon James,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great experience.

I went into your store last year. And I spoke to Maf he asked me, did I need any help? And I said that I wanted a a corner sofa has to be material and a recliner?He said come with me and he found exactly what I was looking for I went in last week again and ordered it maf he's really good at his job. And he just found me exactly what I wanted fantastic customer service thanks tracy

March 22, 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

It was a straight forward process lots…

It was a straight forward process lots of options.

Relaxed customer service with no pushy sales.

They even offered our children a hot chocolate.

April 4, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Very helpful pleasant member of staff

Very helpful pleasant member of staff, allowed us to look round and browse. Very informative and knowledgeable regarding the sofa we chose.

March 27, 2026
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Reply from DFS Furniture - Huddersfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

A* service

Helpful staff. Also mentioned accessibility online. I advised I was aware of thus . I was unable to access this online I came into store order was double checked.Great customer service. Very knowledgeable.

April 2, 2026
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Reply from DFS Furniture - Huddersfield

Good morning Catherine,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Professional

Professional, helpful and pleasant staff

April 1, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good morning Hazel,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great customer service provided by…

Great customer service provided by Arron friendly and helpful

March 31, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊

Kind Regards,
Vanessa
DFS Customer Support

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