The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more
Company replied
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The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more
Company replied
Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... See more
Company replied
The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he w... See more
Company replied
We visited the store about a month earlier as part of our search for furniture and Maf was very informative and helpful, so when it came to making a choice and purchase, we returned to the same store... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Leeds Road, HD1 6NB, Huddersfield, United Kingdom
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I had a great experience with DFS and couldn’t be happier with my purchase. The quality of the furniture is excellent, and it looks even better in person than it did in the showroom. Aaron was friendly, knowledgeable, and helped me find exactly what I was looking for without any pressure.
Overall, the whole process—from browsing to ordering—was easy and stress-free.
I would definitely recommend DFS to anyone looking for stylish, comfortable, and well-made furniture.

Reply from DFS Furniture - Huddersfield
I have been to the shop a few times and I like it that the staff let you browse freely and do not put you under any pressure to choose quickly.
Today we wanted to order a sofa so Maf answered all our questions clearly and concisely and then Sara took our order. She was very polite and clearly explained the maintenance process for the sofas and also how the order and delivery takes place.
The whole process was swift and we left feeling confident that we had purchased the right sofa with the right people.

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
Sara who served us was amazing. Once we decided which sofa we wanted to go for she explained the order process really well so we understood the process and made the experience an enjoyable one. Thank you Sara for the great service it’s really appreciated!

Reply from DFS Furniture - Huddersfield
Sara was very polite and answered all our queries and went out of her way to find out things we could not understand A nice pleasant girl to geal with

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
Hi we had a great experience at the dfs huddersfield branch maf was excellent in explaining everything to us about all the worries we had about the size and went the extra mile to get all tje dimensions for us. Will definitely recommend this branch to anyone who has to purchase a new sofa.

Reply from DFS Furniture - Huddersfield
Really happy with the sofa, and had great customer service at the Huddersfield branch, Maf was fantastic every knowledgeable and personable.

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
Service was fantastic, quick, easy and everything explained. Our server Sara was amazing, very knowledgeable and professional.

Reply from DFS Furniture - Huddersfield
I went into your store last year. And I spoke to Maf he asked me, did I need any help? And I said that I wanted a a corner sofa has to be material and a recliner?He said come with me and he found exactly what I was looking for I went in last week again and ordered it maf he's really good at his job. And he just found me exactly what I wanted fantastic customer service thanks tracy

Reply from DFS Furniture - Huddersfield
It was a straight forward process lots of options.
Relaxed customer service with no pushy sales.
They even offered our children a hot chocolate.

Reply from DFS Furniture - Huddersfield
Very helpful pleasant member of staff, allowed us to look round and browse. Very informative and knowledgeable regarding the sofa we chose.

Reply from DFS Furniture - Huddersfield
Helpful staff. Also mentioned accessibility online. I advised I was aware of thus . I was unable to access this online I came into store order was double checked.Great customer service. Very knowledgeable.

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
Great customer service provided by Arron friendly and helpful

Reply from DFS Furniture - Huddersfield
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