DFS Furniture - Huddersfield Reviews 

2,192
TrustScore 5 out of 5

4.9

Leeds Road, HD1 6NB Huddersfield, GB


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Rated 5 out of 5 stars

The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more

Company replied

Rated 5 out of 5 stars

Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... See more

Company replied

Rated 5 out of 5 stars

The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he w... See more

Company replied

Rated 5 out of 5 stars

We visited the store about a month earlier as part of our search for furniture and Maf was very informative and helpful, so when it came to making a choice and purchase, we returned to the same store... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,192)

98,550 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very polite staff.answered all our questions

great staff didnt pester us but there when needed.a friendly experiance.polite andatentive

March 31, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

The staff and management were very…

The staff and management were very friendly and knowledgeable.
Thry gave me good advice and also new about all the furniture in store .
Would highly recommend buying from Huddersfield store .
I am happy with purchase and the staff.

March 26, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent experience

Attentive staff member without feeling pressured into a purchase. He was happy to answer any questions we had.

March 30, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Aaron was very friendly and helpful and…

Aaron was very friendly and helpful and provided excellent service

March 30, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good morning,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Great service throughout from Maf, made it so easy to buy what we required.

March 28, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Staff where very formative especially…

Staff where very formative especially Larisa she made me feel very welcome.

March 29, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great experience with Huz

Great experience with Huz
Very easy process and explained everything in detail
Huz was not pushy at all which made it easier for us to shop with ease
Very polite and helpful, thankyou huz

March 28, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good morning Joseph,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Really easy service. Lovely staff in Huddersfield. Website order easy

Really easy
Visited Huddersfield store twice.
Really lovely staff. Helpful.

I hope this sofa as good quality as my last. 14 years old. Still feels like new. Just time for a change.

March 19, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Amazing

Really good

March 17, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Able to browse at leisure without being…

Able to browse at leisure without being pestered but staff available when needed to ask questions and were very helpfull

March 23, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Larisa - Huddersfield branch

Visited and purchased at the Huddersfield branch, Larisa was fantastic. She was easy to talk to, full of product knowledge, made us laugh, offering helpful tips and made the experience enjoyable rather than feel pressured. Larisa is a credit to your company. I hope the rest of the service is to the high standard she set. I can't wait for the setees to arrive. Thanks.

March 21, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Helpful store staff

Helpful store staff, order checked before placing

March 18, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good morning Louise,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Knowledgeable helpful staff

We were helped by 2 friendly and knowledgeable men today. They were very patient and checked everything thoroughly, nothing was too much trouble. Thanks for your help, look forward to the delivery.

March 17, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Great Shopping Experience

We didn't feel pressurised by pushy sales people and were able to browse at our leisure. We tried lots of different sofas and found the perfect one for us. Everything felt easy, relaxed and comfortable. I wish all shopping trips were like that!

March 14, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Morning Marky,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Amazing service from Huzaifa… very…

Amazing service from Huzaifa… very patient and convincing salesman. Gave us good advice and took us through a lot of options.

March 9, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good morning Sundras,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 1 out of 5 stars

DFS they are shocking

We are having a terrible experience with DFS. Firstly, we explained in the shop when we were available for delivery, that was completely ignored. Then we told them three times, once in store and then twice to customer service that a small delivery van was needed that was ignored and on the day of delivery the van driver drove past our house without stopping to check whether he could or couldn’t access the street. We have contacted DFS three times and have asked for a call back regarding the situation however, no one has responded. Goodness knows what will happen next. I would not recommend DFS to anyone.

March 10, 2026
Unprompted review
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good morning Hayley,

Thank you for taking the time to share your review and we are sorry to learn we have not met your expectations with regard to the delivery time. This is very disapointing and not the level of service we would ever aim to provide.

Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great service

Sara was friendly, knowledgable, helpful & efficient. A perfect sales person.

March 7, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

Good Afternoon,

Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Amazing

Amazing, helped me so much

March 6, 2026
DFS Furniture - Huddersfield logo

Reply from DFS Furniture - Huddersfield

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

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