The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more
Company replied
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The sales person at the huddersfield branch was a massive help, walking me and my partner though the entire process and talking about our different options. Really happy with the quality of service an... See more
Company replied
Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was... See more
Company replied
The staff was polite and helpful and helped sorting out the our room measurements. He gave us excellent advice and helped us choose the best sofa for our needs. Maf is the man five stars for him he w... See more
Company replied
We visited the store about a month earlier as part of our search for furniture and Maf was very informative and helpful, so when it came to making a choice and purchase, we returned to the same store... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Leeds Road, HD1 6NB, Huddersfield, United Kingdom
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Excellent customer service
Sara was very helpful she went the extra mile to help me choose my sofa today when discussing finance she was on the ball. Thankyou for helping me

Reply from DFS Furniture - Huddersfield
We knew what sofa we wanted but unfortunately they did not have it in the show room but the assistant was so helpful showing us sofas which had similar measurements and materials. She was very knowledgeable and pleasant which made it easy for us purchasing the right sofa.

Reply from DFS Furniture - Huddersfield
The staff member (I think her name was Sarah) was so helpful and kind. She clarified all questions I had about the sofas and even recommended ones that would suit my mobility needs. She was friendly and wasn’t pushy and gave me a chance to browse myself but also helped me find things I needed. Very good customer service.

Reply from DFS Furniture - Huddersfield
Sara at Huddersfield was very helpful looking forward to receiving our sofa

Reply from DFS Furniture - Huddersfield
We wasn't pressured into choosing any particular sofa.
We was left to have a good look around and choose the one we wanted.
When we had chosen the sofa we wanted the staff were extremely helpful in choosing the colours and the different patterns.
Very easy to finalise everything.

Reply from DFS Furniture - Huddersfield
Very helpful gentleman in the store, went through everything thoroughly

Reply from DFS Furniture - Huddersfield
The DFS employee was very helpful , gave us time to make our decision and was on hand for any questions .

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
That they leave you alone to browse around the shop

Reply from DFS Furniture - Huddersfield
Excellent service. Lady very friendly and helpful . Bought a gorgeous sofa with good finance terms.

Reply from DFS Furniture - Huddersfield
Sara, was great and explained everything in detail and showed us all options available.

Reply from DFS Furniture - Huddersfield
This experience was literally brilliant, excellent staff and service.

Reply from DFS Furniture - Huddersfield
Excellent service at DFS! Huge thanks to Huzaifa for being so friendly and helpful. He supported us throughout and made choosing our sofa a pleasure. Highly recommend!

Reply from DFS Furniture - Huddersfield
We have had a 3 piece suite from DFS for 22 years it is only in the last few weeks a spring as gone in one of the chairs I think we have well had our moneys worth.Today we went back and bought another chair to replace the one with the broken spring.We were well looked after by Owen who was very helpful.

Reply from DFS Furniture - Huddersfield
Service so far has been excellent, Zara and Maf very knowledgeable about products and gave great advice without feeling I was “pushed” into any decision

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
I had plenty of time to look around and try the various sofas and chairs for comfort.
Aaron very quickly put me a quote together after I had made my decision on the style I preferred.
Very impressed with the layout of the showroom.

Reply from DFS Furniture - Huddersfield
Very nice and cool environment.
Customer service personnel are so helpful and friendly.

Reply from DFS Furniture - Huddersfield
Great customer service and i wasn't pressured into buying and our sales man was very pilite and professional thank you Maf from the Huddersfield branch for looking after us

Reply from DFS Furniture - Huddersfield
Fantastic accommodating staff, very helpful highly recommend and great prices

Reply from DFS Furniture - Huddersfield
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