DFS Furniture - Hull Reviews 

4,554
TrustScore 5 out of 5

4.9

5 St Andrews Quay, Retail Park, HU3 4SA Hull, GB


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Rated 5 out of 5 stars

Hull store - Purchased a sofa today (Sofia range). The young lady (black hair, from Hessle, sorry we didn't catch her name) remembered us from a previous vist and made us feel welcomed. When sat a... See more

Company replied

Rated 5 out of 5 stars

Greatly spoken made everything clear to me talked me through my purchase I’m so happy with the way I was spoken & treat throughout the process I’m one happy customer thankyou so much

Company replied

Rated 5 out of 5 stars

The salesman was very informative and answered all our queries without being pushy in anyway which is what we like and appreciate!! It was a pleasure to do business at the Hull store.

Company replied

Rated 5 out of 5 stars

Overall a very good experience. We were left to browse at leisure and wasn’t pressured into a sale. The sales assistant was very helpful and patient with us.

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • 5 St Andrews Quay, Retail Park, HU3 4SA, Hull, United Kingdom

  • 0333 999 9733

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,554)

99,733 reviews in the last 12 months

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Rated 5 out of 5 stars

Overall a very good experience

Overall a very good experience. We were left to browse at leisure and wasn’t pressured into a sale. The sales assistant was very helpful and patient with us.

July 20, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello Jane,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Greatly spoken made everything clear to…

Greatly spoken made everything clear to me talked me through my purchase I’m so happy with the way I was spoken & treat throughout the process I’m one happy customer thankyou so much

July 19, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience with us. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very helpful in store staff

Very helpful in store staff. Very knowledgeable. Friendly and chatty, offered us a hot drink and explained everything. Even helped us measure to double check the size.

July 18, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Excellent salesman at Hull store

The salesman was very informative and answered all our queries without being pushy in anyway which is what we like and appreciate!!
It was a pleasure to do business at the Hull store.

July 18, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

great people who know all about the…

great people who know all about the products they sell

July 17, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Will

Will, was patient, understanding and very helpful

July 17, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

The seller was very kind and helpful…

The seller was very kind and helpful and helped to arrange everything efficiently and even with a slight discount

July 17, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Bailey the sales person was very…

Bailey the sales person was very knowledgeable and professional at all times, very enjoyable experience

July 16, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello Gerald,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Purchased a sofa today (Sofia range)

Hull store -
Purchased a sofa today (Sofia range). The young lady (black hair, from Hessle, sorry we didn't catch her name) remembered us from a previous vist and made us feel welcomed.
When sat and going through the purchase she was very informative and answered any questions and felt no pressure to purchase.

July 11, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent service at DFS Hull

Excellent service from Will Simpkins at the Hull store.
Very professional, friendly and knowledgeable.
Helped us with our choice of leather furniture and explained everything in detail.

July 11, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great service

Great service, all bases covered, very friendly

July 11, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello Diane,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Everything was well explained

Everything was well explained. Very much welcome into the store. All options were explored so that we were very satisfied with our final choice.

July 10, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello David,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Ver relaxed and easy purchase

Ver relaxed and easy purchase

July 10, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

i had avery easy and friendly assistant…

i had avery easy and friendly assistant
and the procedure was extra smooth

July 9, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent service at dfs

The guy who did my order.
He didn't hound me at all like some assistant do. Once I chose the sofa he was throughly helpful .
The corner sofa i picked out was to big so he offered other choices that would accommodate, his customer service was excellent.

July 6, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Very friendly and helpful team

Very friendly and helpful team, answered all questions, very relaxed atmosphere, no pressure

July 5, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello,

Thank you for sharing your great review with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

All the staff where excellent

All the staff where excellent, no pushy sales assistant, they told you to go test everything and when you made a decision they came over and went through sizes colours to help you make it fit your space.
They always have good prices and quality furniture.

July 5, 2026
DFS Furniture - Hull logo

Reply from DFS Furniture - Hull

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

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