recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... See more
Company replied
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See what reviewers are saying
Mark is a true professional, an asset to DFS. He got to know me & my family, listened to what I wanted and tailored his solution to us. He provided no pressure and found the perfect balance between be... See more
Company replied
We went to the Ipswich store to just have a look at some sofas the first staff member greeted us but weirdly never got up to greet us. We had a short look around then Alex came out and couldn’t be a... See more
Company replied
We had a fantastic experience at DFS today, thanks to Mark. He was incredibly friendly, patient, and professional from start to finish. He took the time to explain everything in detail, showed us... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, United Kingdom
- 0333 999 9847
4.9
Excellent
4K reviews
Asks customers to review
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Reply from DFS Furniture - Ipswich
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Tina was really helpful and knowledgeable
Tina was really helpful and knowledgeable with all questions answeredstraight away
May 20, 2026
Reply from DFS Furniture - Ipswich
Good afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
When l visited the store the layout of…
When l visited the store the layout of the furniture looked good, all l really can say is the staff were very helpful and knowledgeable.
May 13, 2026
Reply from DFS Furniture - Ipswich
Good afternoon Christine,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Friendly helpful staff!!
The staff are so lovely at Ipswich really helpful and explain everything and answered all my questions
May 18, 2026
Reply from DFS Furniture - Ipswich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The staff at Ipswich branch wonderful
The staff at Ipswich branch wonderful. All of them without exception so helpful, friendly and the best coffee I ever tasted 🤣❤️thank you all so much. Xx
May 18, 2026
Reply from DFS Furniture - Ipswich
Good morning Angela,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very friendly salesperson (Julia)
Very friendly salesperson (Julia). The whole process took very little time and was hassle free.
May 17, 2026
Reply from DFS Furniture - Ipswich
Good morning Mrs McMaster,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Ipswich
Good afternoon,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The staff were very helpful and…
The staff were very helpful and knowledgeable and made everything so easy in a relaxed atmosphere
May 15, 2026
Reply from DFS Furniture - Ipswich
Good morning Mr Howlett,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Liam from online services was…
Liam from online services was excellent. He was so helpful and efficient with our order. We also went to DFS Ipswich and Ross was so helpful there as well
May 15, 2026
Reply from DFS Furniture - Ipswich
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Ipswich
Good morning Luke,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Marcus was very helpful and informative…
Marcus was very helpful and informative and it was easy to make my choice and purchase. He was sensitive to my health needs.
May 12, 2026
Reply from DFS Furniture - Ipswich
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Marcus.
Kind Regards,
Jordan
DFS Customer Support
Nice layout in store and very helpful…
Nice layout in store and very helpful sales assistant.
Richard was friendly and polite, explaining all the features of the sofa we were interested in.
Very pleasant shopping experience.
May 12, 2026
Reply from DFS Furniture - Ipswich
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Richard.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Ipswich
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Richard was very helpful and actually…
Richard was very helpful and actually took the time to ask what we wanted. He answered all our questions and finally found us the right sofa.
May 10, 2026
Reply from DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
2nd visit to the store
2nd visit to the store, all staff were friendly and helpful. Mark took the time to explain everything we needed to know. Very helpful.
May 10, 2026
Reply from DFS Furniture - Ipswich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Great experience. Richard at the Ipswich store was super helpful. Lots of knowledge that really helped my decision making when finally choosing my new bed and mattress
May 10, 2026
Reply from DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Good service from Tina
May 10, 2026
Reply from DFS Furniture - Ipswich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Service was very helpful today and…
Service was very helpful today and service with a smile made the experience even better found what we wanted and more thank you very much Tina
May 9, 2026
Reply from DFS Furniture - Ipswich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Space to browse
The staff were helpful but not invasive. They answered questions and let us browese unhindered. When we made our choice they advised us our options were very friendly and efficient.
May 8, 2026
Reply from DFS Furniture - Ipswich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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