Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... See more
Company replied
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See what reviewers are saying
recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... See more
Company replied
Mark is a true professional, an asset to DFS. He got to know me & my family, listened to what I wanted and tailored his solution to us. He provided no pressure and found the perfect balance between be... See more
Company replied
Meeting Mark from Ipswich was such a breath of fresh air which is very unusual for customer service these days. Marks customer service was impeccable. Mark was incredibly profess... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, United Kingdom
- 0333 999 9847
4.9
Excellent
4K reviews
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Nice layout in store and very helpful…
Nice layout in store and very helpful sales assistant.
Richard was friendly and polite, explaining all the features of the sofa we were interested in.
Very pleasant shopping experience.
May 12, 2026
Reply from DFS Furniture - Ipswich
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Richard.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Ipswich
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Richard was very helpful and actually…
Richard was very helpful and actually took the time to ask what we wanted. He answered all our questions and finally found us the right sofa.
May 10, 2026
Reply from DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
2nd visit to the store
2nd visit to the store, all staff were friendly and helpful. Mark took the time to explain everything we needed to know. Very helpful.
May 10, 2026
Reply from DFS Furniture - Ipswich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Great experience. Richard at the Ipswich store was super helpful. Lots of knowledge that really helped my decision making when finally choosing my new bed and mattress
May 10, 2026
Reply from DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Good service from Tina
May 10, 2026
Reply from DFS Furniture - Ipswich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Service was very helpful today and…
Service was very helpful today and service with a smile made the experience even better found what we wanted and more thank you very much Tina
May 9, 2026
Reply from DFS Furniture - Ipswich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Space to browse
The staff were helpful but not invasive. They answered questions and let us browese unhindered. When we made our choice they advised us our options were very friendly and efficient.
May 8, 2026
Reply from DFS Furniture - Ipswich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Ipswich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Great choice of sofas to pick from
Great choice of sofas to pick from. Very friendly, helpful and knowledgeable staff and we felt under no pressure.
The sales lady we dealt with,Tina at the Ipswich branch, definitely deserves credit for her knowledge and understanding of the furniture we purchased.
May 8, 2026
Reply from DFS Furniture - Ipswich
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Ipswich
Good afternoon Mick,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very helpful and knowledgeable staff
May 6, 2026
Reply from DFS Furniture - Ipswich
Good morning Clare,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
pleasant and professional sales person.
May 6, 2026
Reply from DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Ipswich
Good afternoon Kevin,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Amazing service
Amazing service, supportive with an active interest in finding what best suited us. Amazing service and overall positive store atmosphere
April 18, 2026
Reply from DFS Furniture - Ipswich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Excellent experience today at DFS…
Excellent experience today at DFS Ipswich. Tina was very helpful and made the whole process very easy!
May 4, 2026
Reply from DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Me and my partner went in to dfs in…
Me and my partner went in to dfs in ipswich and we had the pleasure of Julia* taking us through the process of purchasing a sofa. She was welcoming, knowledgeable, friendly and polite. We would highly recommend
May 2, 2026
Reply from DFS Furniture - Ipswich
Good morning Jack,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very pleased with our experience at DFS…
Very pleased with our experience at DFS in Ipswich today. The Sales Assistant Lisa was most helpful and knowledgeable about the two sofas we chose. Would definitely recommend your store to our family and friends.
May 4, 2026
Reply from DFS Furniture - Ipswich
Good morning Sally,
We are really grateful for your kind words and for sharing your experience in our store with Lisa. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
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