Great experience purchasing a sofa for our new home. The entire team was a pleasure to deal with but Hitesh in particular went above and beyond to help us turn our house into a home. From start to fin... See more
Company replied
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Blaise in Leicester Fosse Park store was so knowledgeable and explained everything beautifully. She advised of every single cost that was associated with the sofa and was honest and straight forward... See more
Company replied
on our first visit to the Fosse Park store we were looking at and trying recliner chairs, we came away with lots of info / photo's so we could decide on one chair from your wide range on sale. I then... See more
Company replied
Was looking for a new sofa, visited Fosse park in Leicester, and with lots, if not too much choice in shops, we settled on the one shop that put less pressure on us in making a purchase, staff were ve... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Everard Way, Fosse Park South, LE19 1UT, Enderby, United Kingdom
- 0333 999 9781
4.9
Excellent
7K reviews
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Reply from DFS Furniture - Leicester
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello Ellis,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Satisfying service from start to finish
Satisfying service from start to finish
Sales consultant Mohamed quickly understood that we needed a sofa on a tight delivery timeframe and pointed us directly to available options.
His knowledge and information on displayed products helped us make a quick, informed decision. He was incredibly calm and never pushy or put pressure on us. Overall, a wonderful experience at DFS. Thank you Mohamed
July 14, 2026
Reply from DFS Furniture - Leicester
Hello Kumar,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Efficient service ,helpful polite
Efficient service ,helpful polite, no pressure
Good explanation
July 14, 2026
Reply from DFS Furniture - Leicester
Hello Rodney,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very friendly staff who apart from the…
Very friendly staff who apart from the intial can i help you with anything didnt keep bothering us like some places we had been to. l think the gentleman that looked after us was Rahan he was very knowledgeable about all the products. Left us alone when we needed.
July 12, 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sonia was friendly
Sonia was friendly, approachable, not too pushy, answered all our questions clearly, sought advice from colleagues as needed & all in good time
July 12, 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Paul was not pushy at all
Paul was not pushy at all. He listened to my needs and explained about the product and its features. There was no rushing either. Spoke clearly.pleasant experience.
July 11, 2026
Reply from DFS Furniture - Leicester
Good morning Susan,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
Amazing Customer Service!
Amazing Customer Service!
Hitesh at the Fossepark branch was extremely helpful. He is very knowledgeable and was very thorough in explaining everything.
Can't wait to receive my Sofas.
July 11, 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
The assistant that helped me choose was…
The assistant that helped me choose was lovely. Didn’t try to rush me explained everything in depth very professional.
July 11, 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service from Hitesh in Leicester
We went into the Leicester store, and we spoke to Hitesh who was incredibly friendly and welcoming. He answered every question we had, and nothing was too much trouble for him. We were very happy to order our furniture from Hitesh, and he gave us very good advice on what options would suit our room best. As this was our first time buying a sofa, we didn’t know what to expect, but Hitesh made the whole process so easy and understandable, that we wouldn’t hesitate to order from him in Leicester again. Thanks again Hitesh!
July 11, 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Perfect service from when we walked in…
Perfect service from when we walked in to when we left.
July 9, 2026
Reply from DFS Furniture - Leicester
Hello Charlotte,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great customer experience
Great customer experience. No pushy sales staff. Helpful staff.
July 1, 2026
Reply from DFS Furniture - Leicester
Hello Harjeet,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Fantastic service from Sahil
Sahil was incredibly helpful and provided excellent customer service. He gave us all the necessary product information and made the whole process much easier. With so many options, Sahil’s knowledge and expertise really simplified things.
July 5, 2026
Reply from DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Hitesh made the experience smooth and…
Hitesh made the experience smooth and easy. Amazing help and patience with us. Top service.
July 8, 2026
Reply from DFS Furniture - Leicester
Hello Mo,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Deesha was amazing!
Deesha was amazing, she guided us with our purchase, making us feel at home while we decided on a sofa model. She explained what we needed to know for finance, sofa care and other options really well. We would really recommend buying from DFS again and being served by your staff at the Foss Park branch.
July 8, 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Fosse Park Leicester
Beth at DFS Fosse Park is really a credit to the business. So friendly and caring, especially as it was my first time placing an order with DFS. She deserves lots of recognition for her hard work.
July 7, 2026
Reply from DFS Furniture - Leicester
Hello Emma,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
The salesman was excellent He made the…
The salesman was excellent He made the whole experience very pleasant All my questions were answered and the controls and options were explained very simple At no point did I feel pressured to buy.
July 6, 2026
Reply from DFS Furniture - Leicester
Hello Michael,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great products and excellent staff
July 7, 2026
Reply from DFS Furniture - Leicester
Hello Jason,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great experience in store
Great experience in store, lots of help and advice and our sales rep Hits was brilliant.
June 6, 2026
Reply from DFS Furniture - Leicester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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