Great experience purchasing a sofa for our new home. The entire team was a pleasure to deal with but Hitesh in particular went above and beyond to help us turn our house into a home. From start to fin... See more
Company replied
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Blaise in Leicester Fosse Park store was so knowledgeable and explained everything beautifully. She advised of every single cost that was associated with the sofa and was honest and straight forward... See more
Company replied
on our first visit to the Fosse Park store we were looking at and trying recliner chairs, we came away with lots of info / photo's so we could decide on one chair from your wide range on sale. I then... See more
Company replied
Was looking for a new sofa, visited Fosse park in Leicester, and with lots, if not too much choice in shops, we settled on the one shop that put less pressure on us in making a purchase, staff were ve... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Everard Way, Fosse Park South, LE19 1UT, Enderby, United Kingdom
- 0333 999 9781
4.9
Excellent
7K reviews
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Hamden Sofa
Great customer service from the lady who dealt with our enquiry, not pushy, was very helpful and informative and made the whole experience stress free. Credit to her store
July 26, 2026
Reply from DFS Furniture - Leicester
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Amazing laying that helped us today
Amazing laying that helped us today, she let us try different ways on the sofas and was very patient with us and guided us through the whole sale and explained everything to us and broke it all down
July 26, 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Really helpful staff and approachable.
Really helpful staff and approachable. We’ve been looking for sofas for a while now, saw a number we liked in DFS and we came back that day and made the purchase!
July 25, 2026
Reply from DFS Furniture - Leicester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Done and dusted within 30 minutes.
Done and dusted within 30 minutes.
The gentleman that helped me was brilliant answered all my questions. So far I am very happy
July 23, 2026
Reply from DFS Furniture - Leicester
Good Morning,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Leicester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great staff
Great staff, very friendly and helpful. Coffee offered which was a great touch.
We had Sonia as a sales rep. And I couldn't have asked for anyone better. Her chat and humor was brilliant felt relaxed..
July 24, 2026
Reply from DFS Furniture - Leicester
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Sonia met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great staff and very professional.
The staff were professional and friendly in their approach. I am still waiting for the sofa to be delivered. So far, its been a pleasant experience.
July 23, 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very helpful assistant
Very helpful assistant, not too pushy guided me through the purchase process easily
Showed me several options
July 21, 2026
Reply from DFS Furniture - Leicester
Hello Jayne,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Totally satisfied with our experience
Our experience, walked into the store and made very welcome from the start . We had some idea what we wanted knowing we had choices of other outlets around DFS . We also knew we were looking at potentially five settees, at this point nobody knew of this simply we were looking at settees. It wasn’t long before myself and my wife had full confidence in the salesman. After picking two settees for our kitchen diner we took extra time to place an order for three more . Never once did the salesman force any issues generally incredibly helpful throughout our experience.
July 19, 2026
Reply from DFS Furniture - Leicester
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
It’s was very good experience staff were very helpful and friendly treating
It’s was very good experience
July 19, 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Blaze was super helpful and patient…
Blaze was super helpful and patient while our toddler made the process infinitely more difficult than it needed to be.
July 19, 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
We had a fantastic experience at DFS…
We had a fantastic experience at DFS today thanks to Ben and Blaise. They were both incredibly friendly, knowledgeable, and patient throughout the whole process of choosing our new sofa. They took the time to answer all of our questions, offered helpful advice without being pushy, and made the experience enjoyable from start to finish.
Their excellent customer service made what could have been a difficult decision so much easier. We’re absolutely delighted with our purchase and really appreciate all of their help. Ben and Blaise are a real credit to the DFS team. Thank you both!
July 19, 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Vey good service no messing in and out…
Vey good service no messing in and out very quick
July 19, 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
The salesman was helpful and answered…
The salesman was helpful and answered all our questions that we asked and explained us in details and what is best for us
July 12, 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
From start to finish everything was…
From start to finish everything was well explained
July 18, 2026
Reply from DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
No real pressure at all. Honest helpful staff.
Both me and partner knew what we wanted from DFS when we went to visit. Big shout out to Blaze. She helped us make our decision as we were little unsure to start. No pressure tactics, just friendly honest advice. She was very carm and professional throughout. Had lovely rapour with us and really helped us get the order we wanted. Nothing was too much trouble for her and she is a credit to the store.
July 18, 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
All good .good deal
July 18, 2026
Reply from DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello Julie,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
It was great customer service the…
It was great customer service the assistant his name is Farhan he did really good job we came twice nd both time he gave us good advice and service he is the best person to look for when go there to buy furniture
July 15, 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Top products and Always great customer service
Always great customer service and all explained very well .
Great choice for everyone.
Happy returning customer. 🤗
July 15, 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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