We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... See more
Company replied
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We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... See more
Company replied
Daniel was very imformative about the sofa Extremely helpful did not push us to purchase extras Very friendly and approchable sat down with us and talked us through everything You even get offe... See more
Company replied
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... See more
Company replied
Great experience! Lots of helpful information, which really helped my decision making. Josh (big) was very patient. Impressed by the amount of detail that went into making sure my purchase was cor... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Valentine Road, Unit 5, LN6 7BH, Lincoln, United Kingdom
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We were looked after by Daniel. Daniel is a lovely guy, easy to talk to, answered all our questions and did not rush us.
I left DFS understanding what was happening and what to expect all because of Daniel.

Reply from DFS Furniture - Lincoln
Very helpful, gave plenty of advice and talked through options without feeling rushed to make a decision.

Reply from DFS Furniture - Lincoln
The young lady was very very helpful and very knowledgeable with all the information

Reply from DFS Furniture - Lincoln
Very friendly staff. Extremely knowledgeable about the whole buying and aftercare process.

Reply from DFS Furniture - Lincoln
Sham at DFS was absolutely brilliant. She was so patient, professional, and friendly throughout our visit, making the whole experience enjoyable and stress-free. Nothing was too much trouble, and her customer service was outstanding.
Sham, you truly deserve that pat on the back from your boyfriend — and recognition from DFS too! Thank you again for all your help.

Reply from DFS Furniture - Lincoln
We did not feel pressured on our decision making and we found exactly what we were looking for

Reply from DFS Furniture - Lincoln
The customer service was excellent, we were looked after by daniel who made sure to answer our many questions. He was easy to talk to and talked us through everything to do with our new sofa. Overall would reccomend.

Reply from DFS Furniture - Lincoln
Staff were knowledgable. But could have done with our the sales pitch

Reply from DFS Furniture - Lincoln
Helpful staff. As an afterthought one of the staff mentioned that if we had not found anything suitable that they had a further showroom with discontinued furniture. We did buy from that section.

Reply from DFS Furniture - Lincoln
Across two visits, I was seen to by four members of staff who were all polite, friendly and evidently knowledgeable about what they were selling. While, obviously, these sales reps are trying to get their commission, I never felt that they were overbearing or pushing me into purchasing something that I didn't really want.

Reply from DFS Furniture - Lincoln
The sales person was amazing (Sham)she was very patient helped us with every step of the process and was a pleasure to deal with her a real credit to DFS thank you

Reply from DFS Furniture - Lincoln
Little Josh your sales person was very polite and helpful

Reply from DFS Furniture - Lincoln
The Lincoln store had a wide range of sofas and we have been looking for some time for our perfect sofa. Daniel was very knowledgeable about every process of the purchase and made it easy and stress free.

Reply from DFS Furniture - Lincoln
Great experience with Mike. Very helpful and customer focussed

Reply from DFS Furniture - Lincoln
It was a great experience actually. 5 star! Sham our lady who served us was so well qualified and professional but also not too uptight and or arrogant. She was super approachable and she helped us pick out our sofa to which was in the clearance in the size and colour we wanted, which is super rare. The person who she got to check the order was also very professional and nice. They also were extremely accommodating when it came to trying coffee tables near the sofa.
I hope we are as impressed with the actual sofa when it arrives. Shouldn’t be too long to wait as it’s already made and ready. Top notch customer service and staff. Thanks Lincoln DFS!! So far so good

Reply from DFS Furniture - Lincoln
From the initial visit to the Lincoln store to have a “quick “ look to going back with my husband and convincing him we need a new sofa, Sham not only explained everything to me, she did the same for my husband. Nothing was too much trouble and she was very knowledgeable about the products in the store. Thank you Sham, you’re an asset to the store. Looking forward to getting my new sofa and chair.

Reply from DFS Furniture - Lincoln
Great service. Daniel did an excellent job of guiding me through the purchase of my new furniture. I didn't feel rushed, he wasn't pushy and took a good deal of time to explain all the options that were available to me.

Reply from DFS Furniture - Lincoln
Very good sales pitch...explained and very honest talk.friendly .

Reply from DFS Furniture - Lincoln
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