We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... See more
Company replied
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See what reviewers are saying
Daniel was very imformative about the sofa Extremely helpful did not push us to purchase extras Very friendly and approchable sat down with us and talked us through everything You even get offe... See more
Company replied
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... See more
Company replied
Great experience! Lots of helpful information, which really helped my decision making. Josh (big) was very patient. Impressed by the amount of detail that went into making sure my purchase was cor... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Valentine Road, Unit 5, LN6 7BH, Lincoln, United Kingdom
- 0333 999 9833
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Megan was very knowledgeable
Megan was very knowledgeable, friendly, good customer service,
May 26, 2026
Reply from DFS Furniture - Lincoln
Hello Tracy,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Fantastic service from Elle/Ellie
Fantastic service from Elle/Ellie. Such a friendly person who put us at ease. Everything was smooth from start to finish. Brilliant!
May 23, 2026
Reply from DFS Furniture - Lincoln
Hello Michelle,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Lincoln
Hello Jeff,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Sales man knew his stuff and explained…
Sales man knew his stuff and explained everything very clearly and was able to answer all his questions
Most importantly we were greeted at the door but then allowed to browse with no pressure leading to a relaxing experience
May 21, 2026
Reply from DFS Furniture - Lincoln
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Lincoln
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Excellent
Friendly staff, no sales pressure. We went in knowing what we wanted to order and the team were very helpful in explaining certain features and extras.
May 23, 2026
Reply from DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly staff that give you the time…
Friendly staff that give you the time to decide ,also they help you to find the right furniture for your needs
May 23, 2026
Reply from DFS Furniture - Lincoln
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Ella stayed past closing time to make…
Ella stayed past closing time to make sure we didn’t leave without ordering a sofa. Great service, lovely staff.
May 10, 2026
Reply from DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly customer service
Daniel at the Lincoln branch was very friendly and took time to answer my questions. Great customer service, thank you
May 22, 2026
Reply from DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very knowledgable and helpful colleague…
Very knowledgable and helpful colleague - Daniel
May 22, 2026
Reply from DFS Furniture - Lincoln
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Customer service was on point
Customer service was on point. Got the right furniture and the right color.
May 22, 2026
Reply from DFS Furniture - Lincoln
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
Daniel,sales assistant ,was informative…
Daniel,sales assistant ,was informative without being pushy,allowed us to look around and was there when we needed his input.
May 22, 2026
Reply from DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
She was very good at her job and she…
She was very good at her job and she had all the time for us
May 22, 2026
Reply from DFS Furniture - Lincoln
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service, not too pushy, we were able to take our time selecting our sofa and chair. Josh who served us was very friendly and well educated on the products we purchased. Clear and concise information given to us making us feel comfortable and confident in our purchase.
May 22, 2026
Reply from DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Josh.
Kind regards,
Lia
DFS Customer Support
Lovely staff
Lovely staff, great service. So easy to go in choose which sofa we wanted and arrange delivery!
May 2, 2026
Reply from DFS Furniture - Lincoln
Hello Shannon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Megan the salesperson was friendly and…
Megan the salesperson was friendly and personable and walked us through our purchase making sure we understood everything. A pleasant experience.
May 21, 2026
Reply from DFS Furniture - Lincoln
Hello Geoff,
Thanks for your lovely feedback, we’re glad to hear Megan met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Lincoln
Hello Nicholas,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Lincoln
Good morning Michael,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very nice lady went through everything…
Very nice lady went through everything very helpful
May 18, 2026
Reply from DFS Furniture - Lincoln
Good afternoon Melvin,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Lincoln
Good morning Gemma,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
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