Martin the salesman in the Llandudno store who served me was very good, listened to my needs as a disabled customer, he took his time & explained everything to me in detail so i could make a decis... See more
Company replied
Location
Switch locationCharlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY Llandudno, GB
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A great experience. A lovely welcome on arrival from All the staff. Clear and constructive advice given on all the sofas we liked. Marcus was very informative and kind and the lovely hot drink was... See more
Company replied
The sales rep was extremely helpful and was keen to please , checking what our requirements were. He was friendly and approachable and nothing seemed to much trouble.
Company replied
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, United Kingdom
- 0333 999 9834
4.9
Excellent
3K reviews
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Highly recommend
Staff friendly, polite and super helpful. No big sales pitch or pressure to buy. Would highly recommend DFS Llandudno based on our experience today.
March 14, 2026
Reply from DFS Furniture - Llandudno
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Marcus at DFS' Llandudno store was…
Marcus at DFS' Llandudno store was fantastic - made the experience so easy for us by way of explaining everything we needed to know - from the fabric care of the sofas to the delivery process.
He made us feel so welcome and gave us so much of his time.
Thanks Marcus - we're looking forward to the delivery of our new sofas soon.
March 11, 2026
Reply from DFS Furniture - Llandudno
Hi there, it’s great to hear you would recommend us after your recent visit to DFS. We hope you found the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Llandudno
Good afternoon Richard,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very helpful staff
Angie was very helpful and when we wanted to check something on the order, the staff at the store in Llandudno were very helpful. Can’t wait for our sofas to arrive!
February 28, 2026
Reply from DFS Furniture - Llandudno
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Great service from Leoni
Great service from Leoni. Extremely helpful, friendly and knowledgable. Gave information I wouldn’t have got online.
March 10, 2026
Reply from DFS Furniture - Llandudno
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Fantastic advise friendly and not too…
Fantastic advise friendly and not too pushy they were a fantastic help we always go to dfs
March 2, 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Llandudno
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards
Vanessa
DFS customer Support
Reply from DFS Furniture - Llandudno
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards
Vanessa
DFS customer Support
Lovely helpful lady help us go through…
Lovely helpful lady help us go through the process of ordering a 2 piece 2 seater!!!! Leoni explained everything fully ....couldn't fault her.
March 8, 2026
Reply from DFS Furniture - Llandudno
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The gentleman we dealt with was…
The gentleman we dealt with was fantastic and very helpful
March 7, 2026
Reply from DFS Furniture - Llandudno
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service and the…
Excellent customer service and the staff went above and beyond to be helpful.
They gave me a thorough understanding of the purchase, delivery process and the care plan etc ...
March 6, 2026
Reply from DFS Furniture - Llandudno
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Mike was very helpfull and not pushy…
Mike was very helpfull and not pushy ,and answered all of our questions we needed to know. would shop at DFS AGAIN .
March 5, 2026
Reply from DFS Furniture - Llandudno
Good Afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
Friendly and helpful staff
Friendly and helpful staff. There was no pressure, the sales guy seemed genuinely interested in helping us to make sure we got what we wanted and gave us sound advice on several points. Would definitely recommend.
January 15, 2026
Reply from DFS Furniture - Llandudno
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent experience
Excellent experience
We were impressed with the time, information and friendly service given to us by Marcus in Llandudno. He explained everything we needed to know and patiently helped us decide which was the perfect sofa for our needs
March 4, 2026
Reply from DFS Furniture - Llandudno
Good morning Glynis,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Llandudno
Good afternoon Julia,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The salesman who we saw was very…
The salesman who we saw was very knowledgeable and advised us on what we were looking for . Nothing was to much trouble he even carried things to the door so we see the furniture in a good light
March 1, 2026
Reply from DFS Furniture - Llandudno
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
I approached leoni as we wanted to buy…
I approached leoni as we wanted to buy a table and chairs we seen online, she was very welcoming and professional. Leoni was especially helpful — she was patient, knowledgeable, she guided me through my options without any pressure. She made the whole process smooth and stress-free. I will be approaching Leoni again when the time comes for a new sofa
February 22, 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Llandudno
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Lorraine A
DFS Central Customer Support
The service was second to none!
The service was second to none!! Really catered to the whole family, and took all our needs and wants on board to help us find the perfect sofa. Very friendly and personable, and nothing was too much trouble. Would highly recommend ☺️
February 28, 2026
Reply from DFS Furniture - Llandudno
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Happy customer
The salesman was very knowledgeable and explained the pros and cons of material types and colours. He answered all our questions and was not pushy at all.
We also found the cost very competitive compared to the store next door, and also a better range of products.
February 28, 2026
Reply from DFS Furniture - Llandudno
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
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