Martin the salesman who served me was very good, listened to my needs as a disabled customer, he took his time & explained everything to me in detail so i could make a decision & with no pressure. I... See more
Location
Switch locationCharlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY Llandudno, GB
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See what reviewers are saying
The sales rep was extremely helpful and was keen to please , checking what our requirements were. He was friendly and approachable and nothing seemed to much trouble.
Company replied
A great experience. A lovely welcome on arrival from All the staff. Clear and constructive advice given on all the sofas we liked. Marcus was very informative and kind and the lovely hot drink was... See more
Company replied
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, United Kingdom
- 0333 999 9834
4.9
Excellent
3K reviews
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The staff were very helpful and…
The staff were very helpful and friendly, moved the sofas around for me to see how they would be set up in my home, highly recommend Llandudno store.
April 1, 2026
Reply from DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Its a pleasure to do my settee shopping…
Its a pleasure to do my settee shopping here i would say the best
We where treated the besti we will be doing our settee shopping from now on thank you
March 21, 2026
Reply from DFS Furniture - Llandudno
Good morning Mark,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very Professional
Very Professional. We saw what we wanted and ordered there and then and we got all the options we wanted. Marcus was very helpful and made it an easy experience. Price was good and delivery lead time is perfect.
March 25, 2026
Reply from DFS Furniture - Llandudno
Good afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very professional and friendly…
Very professional and friendly experience purchasing our new sofa from DFS in Llandudno. Process was easy and slick. Great customer service provided by the staff. Thank you!
March 25, 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Brilliant customer care
As soon as we entered the store, me and my wife were acknowledged and greeted straight away. Leoni actually shouted over to us, that they wouldn't shadow us, but they were there if we needed them. When we were ready, we were served by Leoni and offered refreshments. We settled on a lovely sofa, after changing our minds from another suite. Leoni was patient , no pressure to choose another more expensive sofa. She was a great communicator, very personable, a true positive reflection of DFS
March 25, 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Leoni was very pleasant and extremely…
Leoni was very pleasant and extremely helpful. Everything explained clearly with time taken to talk through all the details.she gave me good sound advice regarding my purchase. I would happily recommend this branch!
March 25, 2026
Reply from DFS Furniture - Llandudno
Good afternoon Sian,
We're really grateful you shared this amazing 5* review. We are glad to hear that Leoni helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Excellent
Excellent! Had a great experience got to try lots of different sofas and found the best one for me thanks to the help of leoni 😄 so helpful and kind , explained everything thoroughly with me and went over all my options and what suited me best. Amazing customer service skills will definitely be going back to Leoni to help me furnish the rest of my new home 😄
March 24, 2026
Reply from DFS Furniture - Llandudno
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
From the moment we entered the store
From the moment we entered the store, we felt at ease, there was no pressure to sell, we were able to look and test all the sofas with no pressure. However, within minuets we were welcomed by a friendly member of staff.
March 21, 2026
Reply from DFS Furniture - Llandudno
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Staff came across as being so helpful…
Staff came across as being so helpful and knowledgeable about the products explained the whole process, what would happen, when etc , top notch
March 23, 2026
Reply from DFS Furniture - Llandudno
Good afternoon Geoffrey,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Llandudno
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Leoni was great!
Leoni was great.
I knew what I wanted when I got to the store and she made it an easy and quick process.
She was very informative and knew her stuff.
March 22, 2026
Reply from DFS Furniture - Llandudno
Good morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very happy service
Staff member very helpful and knowledgeable. Took time with us to answer any questions..
March 22, 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Amazing customer service!
The sales representative was outstanding! They were extremely helpful and approachable, will we definately be returning
March 21, 2026
Reply from DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service received
Great customer service received , lots of time taken to help me choose my perfect sofa.
Glad I went into the shop to help with choice, much better than online.
March 20, 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Bryan was very helpful and…
Bryan was very helpful and knowledgeable & not at all pushy.
We got what we wanted at a fair price and the interest free credit terms were good & easy to apply for.
Roll on the delivery!
March 20, 2026
Reply from DFS Furniture - Llandudno
Good afternoon Mr Jones,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Bryan.
Kind regards,
Lia
DFS Customer Support
Fantastic customer care from Leoni
Fantastic customer care from Leoni.
Explained all my options and made me feel comfortable with my purchase.
March 16, 2026
Reply from DFS Furniture - Llandudno
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Good selection of settees to view and…
Good selection of settees to view and given time to look on our ow with no pressure
When we did need help Laura was there to give it clear and concise information and understood what we needed i.e to buy and have delivered a 3 seater settee
March 14, 2026
Reply from DFS Furniture - Llandudno
Good morning Andy,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Laura.
Kind regards,
Lia
DFS Customer Support
Amazing salesman
No pressure to make decisions, an honest and friendly guy served us and made the experience so smooth and enjoyable.
March 15, 2026
Reply from DFS Furniture - Llandudno
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Highly recommend
Staff friendly, polite and super helpful. No big sales pitch or pressure to buy. Would highly recommend DFS Llandudno based on our experience today.
March 14, 2026
Reply from DFS Furniture - Llandudno
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Marcus at DFS' Llandudno store was…
Marcus at DFS' Llandudno store was fantastic - made the experience so easy for us by way of explaining everything we needed to know - from the fabric care of the sofas to the delivery process.
He made us feel so welcome and gave us so much of his time.
Thanks Marcus - we're looking forward to the delivery of our new sofas soon.
March 11, 2026
Reply from DFS Furniture - Llandudno
Hi there, it’s great to hear you would recommend us after your recent visit to DFS. We hope you found the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
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