We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... See more
Company replied
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See what reviewers are saying
Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out wha... See more
Company replied
Excellent Service from Andrew We had a really positive experience at DFS Longwell Green, thanks to Andrew. He was extremely helpful, friendly and patient throughout the whole process of choosin... See more
Company replied
Relaxing Atmosphere Was a very relaxing atmosphere and did not feel pressured. Staff introduced them selfs and to have a good look around and they are there if we need them or any questions. On... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Aldermoor Way, BS30 7DA, Longwell Green, United Kingdom
- 0333 999 9843
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Choice
Lots of choice in the showroom and further options in line if you see something you like. Staff were knowledgeable and helpful
June 26, 2026
Reply from DFS Furniture - Longwell Green
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great Experience
I had a pretty good idea what I was looking for and was left alone, as I requested, to browse and try the furniture.
Once I had made my choice, I went back to the sales assistant, Lynne, who was very helpful. She made me feel comfortable, took my order without any pressure and answered my questions.
June 26, 2026
Reply from DFS Furniture - Longwell Green
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Lynne met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Victor was absolutely amazing
Victor was absolutely amazing , so friendly and so patient with me as I was a bit fussy , what a great member of staff you have !!
June 23, 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great customer service and advised us…
Great customer service and advised us to find a perfect sofa for our lounge
June 23, 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Longwell Green
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful
Very helpful, friendly and professional staff made the buying experience very easy.
June 13, 2026
Reply from DFS Furniture - Longwell Green
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Outstanding customer service
We received fantastic customer service from Lynda she's very knowledgeable and explained everything clearly.
We had a great price on our sofa and 4 years interest free credit too.
June 19, 2026
Reply from DFS Furniture - Longwell Green
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Lady very friendly and helpful,
June 19, 2026
Reply from DFS Furniture - Longwell Green
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
DFS Corner Sofa
Had such a positive experience looking for our new sofa, we chose a completely different one to that we’d seen online. The Manager took our order and explained the whole process . We received timely updates and our sofa arrived on time. We absolutely love it and couldn’t recommend DFS enough.
October 20, 2025
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Salesman didn't bother us after…
Salesman didn't bother us after enquiring if we needed any help. When we did approach him for information on various products he was courteous and well informed.
June 18, 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Great service friendly staff not pushy…
Great service friendly staff not pushy at all everything explained well
June 18, 2026
Reply from DFS Furniture - Longwell Green
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent 😁
June 9, 2026
Reply from DFS Furniture - Longwell Green
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Longwell Green
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
I was not bothered when walking around…
I was not bothered when walking around your store. When I did ask for help the advisors were very helpfull , no pressure and very knowledgeable about the sofa I was interested in.
All in all a very pleasant experience.
May 20, 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We knew what we wanted
We knew what we wanted, but the salesman was very knowledgeable and couldn’t of been more helpful
June 14, 2026
Reply from DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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