We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... See more
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We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... See more
Company replied
Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out wha... See more
Company replied
Excellent Service from Andrew We had a really positive experience at DFS Longwell Green, thanks to Andrew. He was extremely helpful, friendly and patient throughout the whole process of choosin... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Aldermoor Way, BS30 7DA, Longwell Green, United Kingdom
- 0333 999 9843
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - Longwell Green
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Victor the salesman was very helpful…
Victor the salesman was very helpful and honest and made the experience very easy.
June 14, 2026
Reply from DFS Furniture - Longwell Green
Hello Jerry,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
EXCELLENT SERVICE FROM CORY
We arrived to buy a 3 piece suite. Cory the Sales Advisor was very professional and helped us. Explained everything we needed to know and very happy with what we have purchased. Can't wait to receive our order at the end of July.
June 14, 2026
Reply from DFS Furniture - Longwell Green
Hello Carole,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
DFS in store experience Victor was friendly and very informed
Victor was friendly and very informed. He didn’t hassle or follow us around and was just was there when I needed some help. Smiling and calm and very professional. A credit to DFS
June 13, 2026
Reply from DFS Furniture - Longwell Green
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Sales person was friendly and helpful
Sales person was friendly and helpful. He was able to answer well any questions we had.
June 13, 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We were very impressed by the salesman…
We were very impressed by the salesman Victor , he helped us choose the right suite for our lounge. He had great customer service and wasn't pushy or annoying. But really knew his stuff. Well done 👏.
June 13, 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Friendly non pushy staff
The store is welcoming with a great range of sofas to try out. The staff (we were served by Victor) was friendly, informative but not pushy in any way. He told us about all options and even welcomed our suggestion of going for a coffee before we decided if we wanted to go ahead with the purchase.
We didn't feel pressured at all and he made sure we were aware of all our options before proceeding.
All in all great service and great buying experience.
June 13, 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great salesman
Great salesman, very helpful, not pushy and answered all of our questions
June 13, 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very helpful staff member
Very helpful staff member, came away content as ordered some new furniture 😁
June 12, 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
We were given chance to look around and…
We were given chance to look around and then asked if we needed help. The guy was really helpful and knowledgeable and made the process simple.
June 11, 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
I was greeted by a very nice friendly…
I was greeted by a very nice friendly gentleman called Andrew who asked me exactly what kind of sofa I needed, he explained that there were lots of special offers where you got various pieces of furniture for the same delivery price which I thought was very good, I explained to him that I was a dog border and needed something quite robust but at the same time I was limited on space, also I needed a recliner so I could send longer periods of time at night with and dogs that needed company and settling in, he found the exact sofa I was looking for which also needed to be split in two different sections as I live in an upstairs flat, he also explained that the eaziglides would be a good option as I need to clean behind the sofa regularly, I opted for the extended warranty that he recommended because of any accidental damage to the sofa from the dogs.
June 11, 2026
Reply from DFS Furniture - Longwell Green
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Andrew met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Furniture selection and purchase
Found what we wanted straight away. Cody , the sales representative was very helpful and knowledgeable.
June 10, 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Longwell Green
Hello Carl,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The salesman Victor was a pleasure
The salesman Victor was a pleasure, he knew his stock, when we gave hi. What we were looking forward he knew exactly what to recommend. Gave us facts not sales bullshit and never pressurised us into buying
June 9, 2026
Reply from DFS Furniture - Longwell Green
Hello Natalie,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Victor.
Kind regards,
Lia
DFS Customer Support
Victor was very helpful and guided my…
Victor was very helpful and guided my mother through the whole process big thanks to him and would definitely recommend to anyone looking to buy a new sofa
June 9, 2026
Reply from DFS Furniture - Longwell Green
Hello Jamul,
Thanks for your lovely feedback, we’re glad to hear Victor met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
We were assisted by Raymond who was…
We were assisted by Raymond who was incredibly knowledgeable and very patient. We kept changing our minds but Raymond kept calm and talked us through the pro’s and con’s for each of our indecisions until we finally came to a definitive conclusion. Thanks Raymond
June 8, 2026
Reply from DFS Furniture - Longwell Green
Hello Julie,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Raymond.
Kind regards,
Lia
DFS Customer Support
Victor was helpful and knowledgeable
Victor was helpful and knowledgeable, showroom was welcoming and clean and great choice of sofas
June 7, 2026
Reply from DFS Furniture - Longwell Green
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
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