Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... See more
Company replied
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Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... See more
Company replied
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... See more
Company replied
Dennis was very helpful and thorough and took time to talk me through all the options for the beautiful Amanda Holden Showstopper range to help me choose the perfect sofa and chair. Very happy with my... See more
The whole experience from start to finish was so relaxed, no pressure my Assistant was very helpful and patient nothing was any problem to her as I looked at many corner sofas, going backwards and for... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Throstles Green, M16 0SN, Stretford, United Kingdom
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Great service from Ish . Listened to what we needed and guided us with everything from size to fabric to care of sofa .

Reply from DFS Furniture - Manchester
the sales assistant was very helpful and willing to answer all the questions....

Reply from DFS Furniture - Manchester
We purchased a sofa from DFS (White City Retail Park, Manchester) and the service and support that we received from Antonio (store assistant) was excellent from start to finish. Highly recommended.

Reply from DFS Furniture - Manchester
Dennis, White City store was professional but friendly & very patient. Also very knowledgeable in regards to the products & most importantly, not pushy.
Excellent customer service

Reply from DFS Furniture - Manchester
Julie was absolutely brilliant today. Very informative, not pushy and listened to what we were looking for. Best experience i have had when buying new furniture.

Reply from DFS Furniture - Manchester
I had a very good experience with DFS a good helpful service

Reply from DFS Furniture - Manchester
Pre delivery information. Courteous and friendly delivery team. Professional handling of the furniture and care for my elderly parents. Good and clear explanation of how to use the controls of the furniture and to maintain it with cushion plumping etc.

Reply from DFS Furniture - Manchester
Well designed easy to look around the staff member whi helped us was very good.

Reply from DFS Furniture - Manchester
Excellent service, everything explained very clearly by friendly young man. Thank you!

Reply from DFS Furniture - Manchester

Reply from DFS Furniture - Manchester

Reply from DFS Furniture - Manchester
Great service from the Hamza by. He was friendly, knowledgeable, and took the time to answer all our questions without being pushy. He helped us find the right sofa for our needs and made the whole experience smooth and enjoyable. Highly recommended.

Reply from DFS Furniture - Manchester

Reply from DFS Furniture - Manchester
Fantastic service!
Hamza was extremely helpful and made our trip very enjoyable. He was great with my children and made us feel very comfortable.
I will definitely buy from Dfs again in the future.

Reply from DFS Furniture - Manchester
We had a great experience thanks to Derek in Trafford DFS. He was really friendly, helpful and told us everything we needed to know about our purchase! Would recommend!

Reply from DFS Furniture - Manchester
Our visit to DFS Stretford this afternoon was great, Derek is delightful and not pushy at all which we really liked. He made us hot drinks and allowed us lots of time to look round without pressuring us. When we finally decided on the right sofa he was a great help at setting up our order & ensuring we knew all the important details. He is a credit to the store, very happy with our purchase, lots of lovely options with quick delivery on many of the couches too. Would definitely revisit for other furniture in the future.

Reply from DFS Furniture - Manchester
Friendly and helpful service. Staff explained everything thoroughly and talked us through all the options. The staff our questions and concerns were answered. Very happy with our in store experience. Thank you.

Reply from DFS Furniture - Manchester
We went to DFS White City yesterday. My husband must have dropped his wallet there and did not realise. The team managed to find our address and they brought his wallet back to him today. So grateful. Thank you for going above and beyond!

Reply from DFS Furniture - Manchester
We knew what we wanted and it was sorted quickly and easily.

Reply from DFS Furniture - Manchester
We visited the Trafford store and were looked after very well, I didn't catch his name but the young Asian gentleman was really helpful, he wasn't pushy, left us to wander and look but he'd appear occasionally with useful information and without the hard sell. We've ordered online for ease but would like to pass on credit to him as I was expecting a pushy salesman but there was no pressure, just advice and useful info, even sending me the link to the sofa we liked so we could order later.

Reply from DFS Furniture - Manchester
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