The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more
Company replied
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The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more
Company replied
We were given time to look through the store and decide for ourselves what we wanted. When we did have questions the staff were really friendly and knowledgeable about the products. You didn't feel pr... See more
Company replied
Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more
Company replied
We had a very positive experience at DFS (Measham). The female sales assistant was very helpful without being intrusive. After an introduction we were left to look around in our own time and when a... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Tamworth Road, DE12 7DU, Measham, United Kingdom
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Louise made us feel very comfortable and helped us?choose the exact things we were looking for. Excellent service 👏

Reply from DFS Furniture - Measham
Very good range of sofas, well presented. Good offers and very competitively priced. We purchased 2 joules sofas and are very pleased with the quality and comfort, DFS offer a good care solution through guardsman well worth the additional cost. The staff are very helpful and friendly, not invasive and left us to our own choices. Once we had chosen the staff were very engaging and to us everything you would need to know.

Reply from DFS Furniture - Measham
Excellent customer service Kate the sales assistant was really helpful and friendly helpful us choose the right sofa for us. Will recommend DFS to others.

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
Very pleasant experience with a very nice lady easy purchase straight forward and quick to complete

Reply from DFS Furniture - Measham
The sales lady Marium made us very welcome and was very helpful for us to choose a new settee. We only came in to browse but with her knowledge we managed to find exactly what we were looking for.
It was a great experience and most importantly, we never felt under pressure to make a decision.

Reply from DFS Furniture - Measham
Excellent service and very kind helpful in making the right choice and will only ever go back to them in the future

Reply from DFS Furniture - Measham
Great service, very knowledgeable.
Down to earth and made the process simple.
Great staff and customer service 👍

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
Very welcoming no pressure on us let us look round nice cup of coffee very happy

Reply from DFS Furniture - Measham
We were greeted by Louise, who was very approachable and helpful. She went out of her way to source photos of an alternatives branches stock, putting our minds at ease. This was much appreciated. She took our order and explained additional care packages and guarantees. We thank her for her help!

Reply from DFS Furniture - Measham
Jacqui/Jackie was so wonderful - a really warm welcome and on hand for support but also not overpowering and allowed us our time to look around. So very knowledgable and helpful.
It was a shame a man (maybe the manager) was sat on a sofa having a coffee and a very loud phone call just behind us - didn’t acknowledge us once - made it hard to concentrate and not a good environment - another lady sat next to him to chill too - not the best first impression
Jacqui made it for us - absolutely excellent customer service, thank you

Reply from DFS Furniture - Measham
Pete was very friendly and told me everything that I needed to know.

Reply from DFS Furniture - Measham
Very helpful and knowledgeable staff. Product exactly what I wanted.

Reply from DFS Furniture - Measham
Found the person dealing with our order was very helpful, and told us everything we needed to know

Reply from DFS Furniture - Measham
We were served by Marianne, she couldn’t be more helpful. She went above & beyond to help us. Showed us multiple items in the shop and even helped us plan our room layout and suggested different options so that we could have the sofa & cuddler that we’d seen. She sat us down with a coffee so that we could talk through our options and again couldn’t have done more for us. Our experience with her was a 10/10.

Reply from DFS Furniture - Measham
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