We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... See more
Company replied
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We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the stor... See more
Company replied
The staff Pete was very helpful with out being pushy gave us all the info we needed, he showed interest it us and what we had to say . Pete let us browse around the shop with out being over our should... See more
Company replied
The service was outstanding. The lady that served us was so kind and patient. Please thank her on our behalf. I went to a sofology store in Shirley, i believe part of the same company and the young... See more
Company replied
Very good range of sofas, well presented. Good offers and very competitively priced. We purchased 2 joules sofas and are very pleased with the quality and comfort, DFS offer a good care solution thro... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Tamworth Road, DE12 7DU, Measham, United Kingdom
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The staff Pete was very helpful with out being pushy gave us all the info we needed, he showed interest it us and what we had to say . Pete let us browse around the shop with out being over our shoulder which which gave us confidence in buying what we wanted in your store.

Reply from DFS Furniture - Measham
We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the store. It was only when we returned to the Patterdale, Jackie rejoined us. Jackie was, warm , friendly, knowledgeable and we did not feel pressured in any way. She explained all of our options clearly and was extremely thorough and supportive. Absolutely impeccable service.

Reply from DFS Furniture - Measham
The service was outstanding. The lady that served us was so kind and patient. Please thank her on our behalf.
I went to a sofology store in Shirley, i believe part of the same company and the young lady there was very rude unhelpful, therefore I walked out. Such a different experience.

Reply from DFS Furniture - Measham
Had a great experience coming in to this DFS.
Jackie was fantastic and helped us through the whole process. Looking forward to our new sofa.

Reply from DFS Furniture - Measham
The company DFS offers good value for money across all home furniture
Tom was of great help in arriving at a decision. The order was straight forward to understand and easy to complete.

Reply from DFS Furniture - Measham
Was greeted at the door then left to browse. No pushy salesmen. When the decision was made they were very helpful and friendly, answered all our questions and didn't use high pressure tactics for any extras.
On the whole a very pleasant experience.

Reply from DFS Furniture - Measham
Great advice as we wasn’t sure what we looking for . Pete was very professional explaining the full process to us . We would highly recommend DFS at Measham .

Reply from DFS Furniture - Measham
Great customer experience, friendly, knowledgeable and very helpful.

Reply from DFS Furniture - Measham
Pete at the Measham shop was really knowledgeable, pleasant and friendly but in a professional manner. Helped with all our enquiries without being ‘pushy’. Highly recommend

Reply from DFS Furniture - Measham
As a returning customer Peter was helpful, friendly and very informative.

Reply from DFS Furniture - Measham
Kate was lovely explained everything fully and made it very easy thank you.

Reply from DFS Furniture - Measham
I was helped today by the lovely katie In choosing our new settee and footstool
She went through all information about the products that I purchased
With great care, so I knew everything
A lovely , friendly lady and a great asset to dfs
Will always ask for her help in the future at the measham brand

Reply from DFS Furniture - Measham
Louise made us feel very comfortable and helped us?choose the exact things we were looking for. Excellent service 👏

Reply from DFS Furniture - Measham
Very good range of sofas, well presented. Good offers and very competitively priced. We purchased 2 joules sofas and are very pleased with the quality and comfort, DFS offer a good care solution through guardsman well worth the additional cost. The staff are very helpful and friendly, not invasive and left us to our own choices. Once we had chosen the staff were very engaging and to us everything you would need to know.

Reply from DFS Furniture - Measham
Excellent customer service Kate the sales assistant was really helpful and friendly helpful us choose the right sofa for us. Will recommend DFS to others.

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
Very pleasant experience with a very nice lady easy purchase straight forward and quick to complete

Reply from DFS Furniture - Measham
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