DFS Furniture - Measham Reviews 

3,671
TrustScore 5 out of 5

4.9

Tamworth Road, DE12 7DU Measham, GB


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Rated 5 out of 5 stars

The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more

Company replied

Rated 5 out of 5 stars

We were given time to look through the store and decide for ourselves what we wanted. When we did have questions the staff were really friendly and knowledgeable about the products. You didn't feel pr... See more

Company replied

Rated 5 out of 5 stars

Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more

Company replied

Rated 5 out of 5 stars

We had a very positive experience at DFS (Measham). The female sales assistant was very helpful without being intrusive. After an introduction we were left to look around in our own time and when a... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(3,671)

95,641 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lady was very helpful and very pleasant…

Lady was very helpful and very pleasant pleased with the sofa

July 14, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service

Brilliant service, The store manager was very helpful and answered all our questions.

July 13, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for sharing your positive review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Jackie was so helpful and kind

Jackie was so helpful and kind. No pressure sale at all, she made it a very pleasant experience. It was clear she knew what she was talking about with years of experience behind her. I had been to a competitor this morning and left due to the pressure he put me under, most off putting!!
Congratulations to a wonderful team at Measham. I felt like I had known Jackie forever!!
I would definitely recommend you.

July 13, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Louise was polite and professional at…

Louise was polite and professional at all times. Not pushy at all. The procedure was simple and she explained all the details clearly and made sure we understood the agreement.

July 11, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We were well looked after by Jackie…

We were well looked after by Jackie today in the Measham store. She took the time to listen to what we were looking for, provided sound advice and was extremely friendly. Thank you for making everything so easy!

July 11, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Under no pressure to buy

Under no pressure to buy , stall were very nice

July 7, 2026
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Reply from DFS Furniture - Measham

Hello David,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The staff Pete was very helpful store. store.

The staff Pete was very helpful with out being pushy gave us all the info we needed, he showed interest it us and what we had to say . Pete let us browse around the shop with out being over our shoulder which which gave us confidence in buying what we wanted in your store.

July 5, 2026
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Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Excellent service experience

We were greeted at the door by Jackie, who took us directly to the Patterdale range we had been viewing online. We were then given time to ourselves to look at this range and then the rest of the store. It was only when we returned to the Patterdale, Jackie rejoined us. Jackie was, warm , friendly, knowledgeable and we did not feel pressured in any way. She explained all of our options clearly and was extremely thorough and supportive. Absolutely impeccable service.

July 4, 2026
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Reply from DFS Furniture - Measham

Hello Emily,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The service was outstanding

The service was outstanding. The lady that served us was so kind and patient. Please thank her on our behalf.
I went to a sofology store in Shirley, i believe part of the same company and the young lady there was very rude unhelpful, therefore I walked out. Such a different experience.

July 3, 2026
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Reply from DFS Furniture - Measham

Hello Donna,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Had a great experience coming in to…

Had a great experience coming in to this DFS.
Jackie was fantastic and helped us through the whole process. Looking forward to our new sofa.

July 3, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

The company DFS offers good value for…

The company DFS offers good value for money across all home furniture
Tom was of great help in arriving at a decision. The order was straight forward to understand and easy to complete.

July 3, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Was greeted at the door then left to…

Was greeted at the door then left to browse. No pushy salesmen. When the decision was made they were very helpful and friendly, answered all our questions and didn't use high pressure tactics for any extras.
On the whole a very pleasant experience.

July 1, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great advice as we wasn’t sure what we…

Great advice as we wasn’t sure what we looking for . Pete was very professional explaining the full process to us . We would highly recommend DFS at Measham .

July 1, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great customer experience

Great customer experience, friendly, knowledgeable and very helpful.

June 29, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Pete at the Measham shop was really…

Pete at the Measham shop was really knowledgeable, pleasant and friendly but in a professional manner. Helped with all our enquiries without being ‘pushy’. Highly recommend

June 29, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

As a returning customer Peter was…

As a returning customer Peter was helpful, friendly and very informative.

June 28, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Kate was lovely explained everything…

Kate was lovely explained everything fully and made it very easy thank you.

June 28, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

staff.

staff.
and customer service.

June 27, 2026
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Reply from DFS Furniture - Measham

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

I was helped today by the lovely katie…

I was helped today by the lovely katie In choosing our new settee and footstool
She went through all information about the products that I purchased
With great care, so I knew everything
A lovely , friendly lady and a great asset to dfs
Will always ask for her help in the future at the measham brand

June 27, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Katie met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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