DFS Furniture - Measham Reviews 

3,664
TrustScore 5 out of 5

4.9

Tamworth Road, DE12 7DU Measham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more

Company replied

Rated 5 out of 5 stars

We had a very positive experience at DFS (Measham). The female sales assistant was very helpful without being intrusive. After an introduction we were left to look around in our own time and when a... See more

Company replied

Rated 5 out of 5 stars

Experience was very pleasant, we was greeted upon entry into the store by a member of staff who introduced herself to us, explained where the all products are in the store and offered her assistance t... See more

Company replied

Rated 5 out of 5 stars

Friendly welcoming staff. Plenty of choice and local so we didn't have to drive too far. We had looked at lots of sofas in different stores and always had some compromises, but as soon as we saw the s... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(3,664)

93,905 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good customer service

Really good customer service, friendly and welcoming.

July 25, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Always dealt with Jackie possibly over…

Always dealt with Jackie possibly over 20years if I do I know what i’m getting
excellent service thankyou

July 24, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Experience was very pleasant

Experience was very pleasant, we was greeted upon entry into the store by a member of staff who introduced herself to us, explained where the all products are in the store and offered her assistance to help us if we needed it. Thank you Jackie for making our time in your Measham store a pleasant shopping trip.

July 24, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Jackie met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

We had a very positive experience at…

We had a very positive experience at DFS (Measham). The female sales assistant was very helpful without being intrusive. After an introduction we were left to look around in our own time and when a decision was made to make a purchase the assistant was very helpful and thorough. Thank you.

July 22, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Friendly welcoming staff

Friendly welcoming staff. Plenty of choice and local so we didn't have to drive too far. We had looked at lots of sofas in different stores and always had some compromises, but as soon as we saw the sofas in DFS we knew we had found the ones we were going to buy.

July 22, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Jackie was extremely helpful.a credit…

Jackie was extremely helpful.a credit to d.f.s would highly recommend.

July 21, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

No pressure and very easy to look…

No pressure and very easy to look around. Information clearly explained.

July 19, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout.
The lady we dealt with was excellent.

July 19, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Friendly staff good value good quality …

Left to have a good look not pressured but when we decided on what we wanted the process was seamless very helpful staff

July 17, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Outstanding Experience Buying Our Three-Piece Suite from DFS⭐⭐⭐⭐⭐ Outstanding Experience Buying Our…

⭐⭐⭐⭐⭐ Outstanding Experience Buying Our Three-Piece Suite from DFS
We recently purchased a three-piece suite from DFS, and the entire experience exceeded our expectations from start to finish. From the moment we walked into the showroom, the staff were welcoming, knowledgeable, and genuinely interested in helping us find the perfect suite for our home. There was no pressure to make an immediate decision, which made the whole process relaxed and enjoyable.
The range of styles, colours, and fabrics available was impressive, allowing us to choose a suite that perfectly matched our décor and lifestyle. The sales advisor took the time to explain all the options and answer our questions, ensuring we felt confident in our purchase.

July 17, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service from Jackie

Excellent customer service from Jackie. She listened and gave us the time and space to go around the store without feeling pressured at all. She couldn’t of been more helpful when completing the purchase and really took her time to explain everything.

July 14, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

The experience today at Dfs was…Excellent

The experience today at Dfs was excellent
Jackie was very helpful very polite
Jackie took me through everything very clearly, she missed nothing off
We sat on the sofa that i was interested in she got me a coffee .. Jackie did not rush me
Excellent service from Jackie. 🌟 🌟 🌟🌟🌟

July 14, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Lady was very helpful and very pleasant…

Lady was very helpful and very pleasant pleased with the sofa

July 14, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service

Brilliant service, The store manager was very helpful and answered all our questions.

July 13, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for sharing your positive review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Jackie was so helpful and kind

Jackie was so helpful and kind. No pressure sale at all, she made it a very pleasant experience. It was clear she knew what she was talking about with years of experience behind her. I had been to a competitor this morning and left due to the pressure he put me under, most off putting!!
Congratulations to a wonderful team at Measham. I felt like I had known Jackie forever!!
I would definitely recommend you.

July 13, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Louise was polite and professional at…

Louise was polite and professional at all times. Not pushy at all. The procedure was simple and she explained all the details clearly and made sure we understood the agreement.

July 11, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We were well looked after by Jackie…

We were well looked after by Jackie today in the Measham store. She took the time to listen to what we were looking for, provided sound advice and was extremely friendly. Thank you for making everything so easy!

July 11, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Under no pressure to buy

Under no pressure to buy , stall were very nice

July 7, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello David,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

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