Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more
Company replied
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Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more
Company replied
We had a very positive experience at DFS (Measham). The female sales assistant was very helpful without being intrusive. After an introduction we were left to look around in our own time and when a... See more
Company replied
Experience was very pleasant, we was greeted upon entry into the store by a member of staff who introduced herself to us, explained where the all products are in the store and offered her assistance t... See more
Company replied
Friendly welcoming staff. Plenty of choice and local so we didn't have to drive too far. We had looked at lots of sofas in different stores and always had some compromises, but as soon as we saw the s... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Tamworth Road, DE12 7DU, Measham, United Kingdom
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Reply from DFS Furniture - Measham
Always dealt with Jackie possibly over 20years if I do I know what i’m getting
excellent service thankyou

Reply from DFS Furniture - Measham
Experience was very pleasant, we was greeted upon entry into the store by a member of staff who introduced herself to us, explained where the all products are in the store and offered her assistance to help us if we needed it. Thank you Jackie for making our time in your Measham store a pleasant shopping trip.

Reply from DFS Furniture - Measham
We had a very positive experience at DFS (Measham). The female sales assistant was very helpful without being intrusive. After an introduction we were left to look around in our own time and when a decision was made to make a purchase the assistant was very helpful and thorough. Thank you.

Reply from DFS Furniture - Measham
Friendly welcoming staff. Plenty of choice and local so we didn't have to drive too far. We had looked at lots of sofas in different stores and always had some compromises, but as soon as we saw the sofas in DFS we knew we had found the ones we were going to buy.

Reply from DFS Furniture - Measham
Jackie was extremely helpful.a credit to d.f.s would highly recommend.

Reply from DFS Furniture - Measham
No pressure and very easy to look around. Information clearly explained.

Reply from DFS Furniture - Measham
Excellent service throughout.
The lady we dealt with was excellent.

Reply from DFS Furniture - Measham
Left to have a good look not pressured but when we decided on what we wanted the process was seamless very helpful staff

Reply from DFS Furniture - Measham
⭐⭐⭐⭐⭐ Outstanding Experience Buying Our Three-Piece Suite from DFS
We recently purchased a three-piece suite from DFS, and the entire experience exceeded our expectations from start to finish. From the moment we walked into the showroom, the staff were welcoming, knowledgeable, and genuinely interested in helping us find the perfect suite for our home. There was no pressure to make an immediate decision, which made the whole process relaxed and enjoyable.
The range of styles, colours, and fabrics available was impressive, allowing us to choose a suite that perfectly matched our décor and lifestyle. The sales advisor took the time to explain all the options and answer our questions, ensuring we felt confident in our purchase.

Reply from DFS Furniture - Measham
Excellent customer service from Jackie. She listened and gave us the time and space to go around the store without feeling pressured at all. She couldn’t of been more helpful when completing the purchase and really took her time to explain everything.

Reply from DFS Furniture - Measham
The experience today at Dfs was excellent
Jackie was very helpful very polite
Jackie took me through everything very clearly, she missed nothing off
We sat on the sofa that i was interested in she got me a coffee .. Jackie did not rush me
Excellent service from Jackie. 🌟 🌟 🌟🌟🌟

Reply from DFS Furniture - Measham
Lady was very helpful and very pleasant pleased with the sofa

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
Brilliant service, The store manager was very helpful and answered all our questions.

Reply from DFS Furniture - Measham
Jackie was so helpful and kind. No pressure sale at all, she made it a very pleasant experience. It was clear she knew what she was talking about with years of experience behind her. I had been to a competitor this morning and left due to the pressure he put me under, most off putting!!
Congratulations to a wonderful team at Measham. I felt like I had known Jackie forever!!
I would definitely recommend you.

Reply from DFS Furniture - Measham
Louise was polite and professional at all times. Not pushy at all. The procedure was simple and she explained all the details clearly and made sure we understood the agreement.

Reply from DFS Furniture - Measham
We were well looked after by Jackie today in the Measham store. She took the time to listen to what we were looking for, provided sound advice and was extremely friendly. Thank you for making everything so easy!

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
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