DFS Furniture - Measham Reviews 

3,671
TrustScore 5 out of 5

4.9

Tamworth Road, DE12 7DU Measham, GB


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Rated 5 out of 5 stars

The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more

Company replied

Rated 5 out of 5 stars

We were given time to look through the store and decide for ourselves what we wanted. When we did have questions the staff were really friendly and knowledgeable about the products. You didn't feel pr... See more

Company replied

Rated 5 out of 5 stars

Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more

Company replied

Rated 5 out of 5 stars

We had a very positive experience at DFS (Measham). The female sales assistant was very helpful without being intrusive. After an introduction we were left to look around in our own time and when a... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(3,671)

95,883 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly

Friendly, efficient and professional

May 19, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good morning Andrew,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

May 17, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good morning Stuart,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

excellent

We went to Measham not expecting to find the exact sofas we wanted. We did because the lady who steered us in the right direction after telling her our needs.We happily ordered and very satisfied. staff were amazing very helfull.

May 17, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good afternoon Graham,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The staff were very attentive and…

The staff were very attentive and helpful ,taking us through the settee and the materials, functionality and the finances making the whole experience enjoyable and productive
Pete and Dan at the Measham branch were professional, friendly and extremely helpful

May 16, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Pete and Dan.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Thank You

Expensive delivery costs but it came within 5 days. Delivery was easy: ordering was easy. Measham is a lovely place any the woman that helped us was lovely

May 10, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good morning Chris,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Katie was our assistant and she was…

Katie was our assistant and she was excellent a really lovely person and very informative about how the sale works financially

May 16, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good afternoon Percival,

Thanks for your lovely feedback, we’re glad to hear Katie met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

She was very patient and very clear

She was very patient and very clear. Very good service, I would recommend going there.
And also good quality and a good price. The finance option is very good too — fast and simple.

May 14, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

The lady was very outstanding and…

The lady was very outstanding and friendly helping us fall in love with our dream couch and coffee table

May 15, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Helpful assistant

Helpful assistant, discussed options available.
Wasnt pushy at all, very happy with our choice.

May 15, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Fast efficient

Fast efficient

May 14, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

I knew what I wanted to buy and the…

I knew what I wanted to buy and the salesman got straight to the point without trying to persuade me to look at other products. The service was really good

May 13, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Kate made everything easy & talked us…

Kate made everything easy & talked us through the whole order to delivery process

May 14, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Positive experience

Great staff who listened to our requirements. No pressure sales and plenty on offer.

May 7, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very good service

Katie was welcoming as soon we entered the store. She was friendly and efficient and gave us sufficient time to browse. She was readily available to answer questions when needed. She was knowledgeable about the products.
We would recommend your store based on Katie's service alone.

May 12, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Really helpful assistance

Really helpful assistance

May 4, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Lovely Staff

Great service from the staff at Measham. Just listened no pressure which I prefer, gives people space and time to choose.

May 10, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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