The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more
Company replied
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The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more
Company replied
We were given time to look through the store and decide for ourselves what we wanted. When we did have questions the staff were really friendly and knowledgeable about the products. You didn't feel pr... See more
Company replied
Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more
Company replied
We had a very positive experience at DFS (Measham). The female sales assistant was very helpful without being intrusive. After an introduction we were left to look around in our own time and when a... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Tamworth Road, DE12 7DU, Measham, United Kingdom
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The staff were very knowledgeable and helpful through the whole process 10/10

Reply from DFS Furniture - Measham
From the minute we walked into the store we were made to feel welcome no pushy salespeople.
We were able to browse at are leisure
When we chose the sofa the lady explained everything and didn’t rush us the experience was wonderful

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
Louise our sale rep was brilliant, very knowledgeable made the buying process very easy.

Reply from DFS Furniture - Measham
Staff very welcoming.
Answered all our questions.
Good hospitality.
Found us exactly what we wanted.
Made sure we understood the signing-up process.
Kate was very professional throughout.

Reply from DFS Furniture - Measham
I was very pleased with my visit to your store in Measham and look forward to receiving my new sofa.
Kate who assisted my purchase was extremely helpful and could answer all my questions.

Reply from DFS Furniture - Measham
Staff left me alone to browse at my own leisure and never rushed me to buy anything. Once I chose which sofa to buy, Eddie was really helpful with explaining everything.

Reply from DFS Furniture - Measham
As we walked in they was friendly and welcoming and left you to have a good look around till we was ready to make are decision and was helpful

Reply from DFS Furniture - Measham
Kate was great, very helpful and explained everything brilliantly.
Customer service was really good with drinks being offered at the door.

Reply from DFS Furniture - Measham
Great. Staff were friendly and approachable but not pushy and very informed and helpful.

Reply from DFS Furniture - Measham
Katie was amazing she did no apply any pressure on buying and was very patient a very personable. Definitely do not feel like it was a head sell. She is an asset to the company

Reply from DFS Furniture - Measham
My experience in DFS Measham has been trouble free, the staff have been so friendly especially Kate. It was very nice to be offered a drink too.

Reply from DFS Furniture - Measham
Left us to browse and look around, when we wanted there help they were very attentive and very helpful

Reply from DFS Furniture - Measham
Very friendly staff thanks to Tomi in Measham shop for helping our choice hopefully everything be ok with order still waiting no rush when be in showroom if happy gonna reconmmends to other

Reply from DFS Furniture - Measham
Kate was really helpful and it was a seamless purchase. Knew what I wanted and the whole process was quick.
Fab service.

Reply from DFS Furniture - Measham
Pleasant experience excellent staff made me and my 91 year old mum welcome even made us a cup of tea thanks

Reply from DFS Furniture - Measham
The sales team were very informative and they left us to browse on our own. we walked around the shopfloor at our own pace.

Reply from DFS Furniture - Measham
Staff were attentive providing help and guidance when asked. Catered to our basic needs ensuring our visit was made comfortable so that we could make the right decision to our requirements.

Reply from DFS Furniture - Measham
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