The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more
Company replied
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The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more
Company replied
We were given time to look through the store and decide for ourselves what we wanted. When we did have questions the staff were really friendly and knowledgeable about the products. You didn't feel pr... See more
Company replied
Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more
Company replied
We had a very positive experience at DFS (Measham). The female sales assistant was very helpful without being intrusive. After an introduction we were left to look around in our own time and when a... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Tamworth Road, DE12 7DU, Measham, United Kingdom
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Great selection & really good customer service

Reply from DFS Furniture - Measham
The sales assistant (Kate) was really helpful and very friendly. She was able to answer all of our questions demonstrating good knowledge of the item.

Reply from DFS Furniture - Measham
Kate was excellent from start to finish. She explained everything clearly, made the whole process straightforward, and took the time to make sure I ordered the correct configuration, including getting the chaise on the right side for my room.
Really helpful, knowledgeable, and easy to deal with—nothing felt rushed or pressured. Made the whole experience smooth and stress-free.
Highly recommend.

Reply from DFS Furniture - Measham
The showroom was well laid out in suite settings. The sales person was very informative pleasant and friendly.

Reply from DFS Furniture - Measham
Really pleased with my sofa. It was delivered within a week. Jackie the sales person was very friendly and professional. I didn't receive my easyglides or product care package on delivery which is abit frustrating as I had paid extra for them.

Reply from DFS Furniture - Measham
No pressure great relaxed atmosphere with friendly knowledgeable staff

Reply from DFS Furniture - Measham
We dealt with a very polite and knowledgeable sales person

Reply from DFS Furniture - Measham
The sales lady was very helpful and efficient. She went through everything that we needed to know and made sure we understood everything.

Reply from DFS Furniture - Measham
Everything was explained clearly and straightforward.No pushy sale , add time and left alone to look around

Reply from DFS Furniture - Measham
Kate was amazing and process very smooth. This is our 5th sofa from DFS

Reply from DFS Furniture - Measham
Great experience. Jackie was very knowledgable, professional and friendly. She couldn't do enough to help. Happy with the customer service and looking forward to receiving our sofa.

Reply from DFS Furniture - Measham
Really helpful assistant in the DFS Measham store.

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
Purchasing a Sofa
The Sales Rep was very helpful and answered all our questions about the sofa in great detail. She was also very good on all the financial details including explaining any offers on the furniture we wanted.

Reply from DFS Furniture - Measham
Pleasant greeting upon entering the store, polite enquiry as to what we would like,very helpful and knowledgeable about the sofa and battery options . Gave us time plus attention when we needed it. Showed an interest in us.

Reply from DFS Furniture - Measham
Great customer service lovely selection of furniture at a good selection of prices. No hard sell

Reply from DFS Furniture - Measham
Jackie was very helpful and explained to us all of the questions that we asked.

Reply from DFS Furniture - Measham
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