DFS Furniture - Measham Reviews 

3,671
TrustScore 5 out of 5

4.9

Tamworth Road, DE12 7DU Measham, GB


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Rated 5 out of 5 stars

The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more

Company replied

Rated 5 out of 5 stars

We were given time to look through the store and decide for ourselves what we wanted. When we did have questions the staff were really friendly and knowledgeable about the products. You didn't feel pr... See more

Company replied

Rated 5 out of 5 stars

Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more

Company replied

Rated 5 out of 5 stars

We had a very positive experience at DFS (Measham). The female sales assistant was very helpful without being intrusive. After an introduction we were left to look around in our own time and when a... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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4.9

All reviews

(3,671)

96,066 reviews in the last 12 months

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Rated 5 out of 5 stars

Great selection & really good customer…

Great selection & really good customer service

April 18, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good morning Alison,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very good experience buying our sofa

The sales assistant (Kate) was really helpful and very friendly. She was able to answer all of our questions demonstrating good knowledge of the item.

April 19, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Kate.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Kate was excellent from start to…

Kate was excellent from start to finish. She explained everything clearly, made the whole process straightforward, and took the time to make sure I ordered the correct configuration, including getting the chaise on the right side for my room.

Really helpful, knowledgeable, and easy to deal with—nothing felt rushed or pressured. Made the whole experience smooth and stress-free.

Highly recommend.

April 19, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kate.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Overall View

The showroom was well laid out in suite settings. The sales person was very informative pleasant and friendly.

April 17, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Really pleased with my sofa

Really pleased with my sofa. It was delivered within a week. Jackie the sales person was very friendly and professional. I didn't receive my easyglides or product care package on delivery which is abit frustrating as I had paid extra for them.

April 12, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jackie.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

No pressure great selection

No pressure great relaxed atmosphere with friendly knowledgeable staff

April 18, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Very good

Yes.Very good

April 18, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

We dealt with a very polite and…

We dealt with a very polite and knowledgeable sales person

April 17, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Furniture order

The sales lady was very helpful and efficient. She went through everything that we needed to know and made sure we understood everything.

April 17, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Everything was explained clearly and…

Everything was explained clearly and straightforward.No pushy sale , add time and left alone to look around

April 13, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great experience

Great experience. Jackie was very knowledgable, professional and friendly. She couldn't do enough to help. Happy with the customer service and looking forward to receiving our sofa.

April 12, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Really helpful assistant in the DFS…

Really helpful assistant in the DFS Measham store.

April 11, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very helpful member of staff

Very helpful member of staff , excellent service

April 9, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Purchasing a Sofa

Purchasing a Sofa
The Sales Rep was very helpful and answered all our questions about the sofa in great detail. She was also very good on all the financial details including explaining any offers on the furniture we wanted.

April 8, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Pleasant greeting upon entering the store and great customer service the…

Pleasant greeting upon entering the store, polite enquiry as to what we would like,very helpful and knowledgeable about the sofa and battery options . Gave us time plus attention when we needed it. Showed an interest in us.

April 8, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good morning Paul,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great visit

Great customer service lovely selection of furniture at a good selection of prices. No hard sell

April 8, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good afternoon Hazel,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Jackie was very helpful and explained…

Jackie was very helpful and explained to us all of the questions that we asked.

April 8, 2026
DFS Furniture - Measham logo

Reply from DFS Furniture - Measham

Good afternoon Ms Evans,

Thanks for your lovely feedback, we’re glad to hear Jackie met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

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