The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more
Company replied
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The salesman! Handsome man with the perfect smile! And very patient! He actually listened to what I was saying and considered my personal needs and requirement for a sofa 😊 he didn't push for a sale... See more
Company replied
We were given time to look through the store and decide for ourselves what we wanted. When we did have questions the staff were really friendly and knowledgeable about the products. You didn't feel pr... See more
Company replied
Hello,my daughter and i were in your Measham store yesterday to look at recliner chairs and sofas.we were greeted by a lovely lady Marianna,who pointed us in the direction of what we were looking... See more
Company replied
We had a very positive experience at DFS (Measham). The female sales assistant was very helpful without being intrusive. After an introduction we were left to look around in our own time and when a... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Tamworth Road, DE12 7DU, Measham, United Kingdom
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Reply from DFS Furniture - Measham
We had gone in to the store in Measham on Saturday but wanted to think about a purchase, no pressure was put on us. We went back in on Monday and decided to buy the chair we had seen. Met Kate who was very professional who went through our options. Happy customers

Reply from DFS Furniture - Measham
Walked into the showroom and Jacqui came over to us and pointed out where the different furniture was situated. On choosing our sofa, Jacqui sat down with us and went through all the details with us, from colours, leather thickness sofa care and any extras we may desire. All the staff were friendly and made us feel welcome and at ease from walking in to walking back out. Thank you.

Reply from DFS Furniture - Measham
We've purchased sofas from dfs on many occasions. Helpful staff and easy to order a sofa.

Reply from DFS Furniture - Measham
Very helpful, knowledgeable, & friendly staff,
Attentive without being pushy

Reply from DFS Furniture - Measham
We spoke to the assistant Manager Tom and Daniel( new to the store).
Was very straigjtforward to order and gave us alot of useful information.

Reply from DFS Furniture - Measham
Great, warm welcome when going to have a look at a sofa we saw online. Katie was knowledgeable, friendly and we ended up placing an order on a different range than planned. This is the 3rd time we have used DFS and would use again.

Reply from DFS Furniture - Measham
Very nice store and helpful staff. Very knowledgeable about the products you offer.
Louise was especially helpful and friendly.

Reply from DFS Furniture - Measham
Purchased my first recliner, the team at DFS Measham absolutely brilliant and friendly

Reply from DFS Furniture - Measham
Excellent service and Jackie was wonderful ,patient and new her duties.

Reply from DFS Furniture - Measham
Jackie was absolutely brilliant and helped us to find the perfect sofa, we described our requirements and she knew exactly what we were looking for, friendly helpful and efficient

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
Great service and friendly staff, even made me a latte

Reply from DFS Furniture - Measham
We're came to measham DFS this morning and saw the settee ,it was the first thing we tried and we were sold,we came back in the afternoon and spoke to a very pleasant young lady who has in my opinion excellent customer service skills,she went through the whole process with us and put us at ease ,the settee we bought is a flaxon and also a raveena swivel chair and stool

Reply from DFS Furniture - Measham
I had such a fantastic experience in the Measham store today thanks to Jackie, who truly went above and beyond. She not only assisted me with my purchase but also took the time to share some brilliant design ideas for our new sofa collection, which I really appreciated.
Jackie struck the perfect balance between professionalism and personality—she was knowledgeable, attentive, and incredibly helpful, while also bringing a great sense of humour that genuinely lifted my spirits and distracted me from my own worries.
It’s rare to come across someone who makes the whole experience feel so easy and enjoyable. Jackie is an absolute credit, and I couldn’t recommend her highly enough!

Reply from DFS Furniture - Measham
Marianna was brilliant, explained everything clearly, very helpful with discussing options and helped us bring it all together, was a genuinely gr8 experience and il be going back, .....the banter between marianna and her manager before and during the checking process will keep us chuckling for weeks to come, made our day!!! Thanks

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham

Reply from DFS Furniture - Measham
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