Great customer service! Ali was so welcoming and made us feeling completely relaxed. We were offered drinks and any questions we had were answered immediately. Very happy with our sofa and can’t wait... See more
Company replied
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We were left to browse but staff checked in periodically. When we found a suite that we liked we were then given all information that we could possibly need. Mark was very attentive and accommodati... See more
Company replied
We had a fantastic experience at DFS in MK, and we couldn’t be happier with the help we received from Ruhan. He was incredibly helpful, friendly and knowledgeable, making the whole process of orde... See more
Company replied
During our visit to DFS Milton Keynes on the search for a new sofa, I can honestly say it is the best store I have been in. The staff and manager were highly professional in their approach and very he... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
- 0333 999 9772
4.9
Excellent
8K reviews
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Great customer service and value for money
We were looked after very well by Mark on the two occasions we went into the store. He had great product knowledge, and we didn't feel pressured. We also felt the product we bought was good value for money.
July 2, 2026
Reply from DFS Furniture - Milton Keynes
Hello Alison,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Mark.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Fantastic store for recliners!
We visited DFS MK last month. I went with my daughter to help me look for a reclining chair. We were helped by Anna who provided exceptional customer service. She was extremely knowledgeable indeed. I really felt that she genuinely listened to exactly what i wad looking for. She wasnt pushy and she gave me lots of options and choices. I thought about it and even looked at other options at another nearby store but was drawn back to DFS. I decided on a beautiful two seater leather recliner. I wasnt rushed. Provided with a hot drink whilst the payment plan was explained to me along with the aftercare. I cannot recommend this particular DFS store. Thank you Anna!
June 18, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
It Was nice to just look around.
Was nice to just look around we was asked if we wanted to look at anything imptickler I said just browsing. The lady gave me a nod.
After 20 minutes we found what we liked. The lady came strat over and said would you like a cup of tea. Ho yes please. Very polite she didn't rush us. A lovely living room furniture.
June 22, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Fantastic lady l met today
Fantastic lady l met today. Clean and transactions made me it possible to purchase today. No doubt she knows about her job. So professional
June 29, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great customer service!
Katie was very friendly and helpful, she listened to what we were looking for whilst also providing us with recommendations. Martin the store manager was also great, both made our experience very easy.
June 27, 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Katie and Martin.
Kind Regards,
Jordan
DFS Customer Support
Friendly efficient & knowledgeable staff
June 27, 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful staff member
June 27, 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Arti was fabulous
Arti was fabulous. We have never bought a sofa before and she really put our minds at rest and gave us a great experience. We took a long time deciding which sofa we wanted and she helped us try out almost every sofa in the shop before we found the right one. We would definitely recommend Arti as a salesperson.
June 27, 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Arti met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The staff member was very helpful and…
The staff member was very helpful and welcoming and explained everything to our satisfaction overall it was a great shopping experience
June 27, 2026
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
She is friendly
She is friendly, professional who provides excellent customer service and helped us find the right furniture for our needs.
June 25, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Thanks Mark!
Mark was very informative and answered a lot of our questions. He helped us build our perfect sofa and explained the packages to us in detail.
June 25, 2026
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Had read some not so positive reviews…
Had read some not so positive reviews about DFS but the whole experience has been fine so far staff in shop very helpful and after a wobbly as to if furniture would fit custom services were also very helpful.
June 21, 2026
Reply from DFS Furniture - Milton Keynes
Hello Mandy,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
I had very good customer service
I had very good customer service, the lady was extremely helpful, and very patient.
June 22, 2026
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
The sales assistant was amazing
The sales assistant was amazing. Really knew her stuff and guided us effortlessly. No pressure.
June 22, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Superb Service
The ease of which our conversation with the Staff was excellent.
Amandeep understood our requirements and her input was excellent.
We had first class service and would recommend DFS and especially Amandeep to anyone.
June 21, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
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