We were left to browse but staff checked in periodically. When we found a suite that we liked we were then given all information that we could possibly need. Mark was very attentive and accommodati... See more
Company replied
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See what reviewers are saying
Great customer service! Ali was so welcoming and made us feeling completely relaxed. We were offered drinks and any questions we had were answered immediately. Very happy with our sofa and can’t wait... See more
Company replied
We had a fantastic experience at DFS in MK, and we couldn’t be happier with the help we received from Ruhan. He was incredibly helpful, friendly and knowledgeable, making the whole process of orde... See more
Company replied
During our visit to DFS Milton Keynes on the search for a new sofa, I can honestly say it is the best store I have been in. The staff and manager were highly professional in their approach and very he... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
- 0333 999 9772
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Perfect Sales Execution
Mark the sale person at the MK store was a delight to work with and enhanced our experience with his knowledge and care.
July 10, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Lisa was very helpful and friendly
Lisa was very helpful and friendly. She was knowledgeable about the product and the finance. She made me feel comfortable and answered all my questions. Very happy with the service.
July 8, 2026
Reply from DFS Furniture - Milton Keynes
Hello Karen,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Lisa was very nice and kind to us
Lisa was very nice and kind to us. She knows her job very well.She took her time to explained things to us and also offered us drinks and so on
July 8, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very good customer service
Very good customer service, obviously wanted to get the sale but Anna was not pushy at all, she was very helpful and advised us of the optional extras available with our new purchase. 10/10
July 8, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Good honest friendly service.
Good honest friendly service. Pleased with all aspects. Sofa great quality and easy to use.
July 1, 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Very good advice from Arty
Very good advice from Arty, she
Was very thorough, friendly and efficient
July 7, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your positive review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello Helen,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Good service
Sam greeted me as I walked through the door and allowed me time to look around and phone my Girlfriend about a sofa. I then placed an order and Sam helped explain everything thoroughly. Would recommend
July 6, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff are very knowledgeable about…
The staff are very knowledgeable about the product that I was looking for
Making the experience easy
And helping me
make in the right choice.
Very happy 😊
July 5, 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
I knew exactly what I wanted.
I knew exactly what I wanted and my purchase was handled quickly and efficiently.
July 5, 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Very enjoyable and easy experience
Very enjoyable and easy experience! We visited the MK branch and Anna was incredibly helpful, not pushy, just very informative and knew when to just let us wander round. We ended up ordering a fantastic sofa that we cannot wait for! All round brilliant experience, and the flat white was delicious...
July 3, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello Sheila,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Went into the shop in MK asking for…
Went into the shop in MK asking for Sam, he wasn't there, a nice Gentleman helped me , then got the assit manager to assist with my quiery. They made it very easy for me to discuss my issues. Not resolved yet, further on than I was before. Thank you. Pauline
July 1, 2026
Reply from DFS Furniture - Milton Keynes
Hello Pauline,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great customer service and value for money
We were looked after very well by Mark on the two occasions we went into the store. He had great product knowledge, and we didn't feel pressured. We also felt the product we bought was good value for money.
July 2, 2026
Reply from DFS Furniture - Milton Keynes
Hello Alison,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Mark.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Fantastic store for recliners!
We visited DFS MK last month. I went with my daughter to help me look for a reclining chair. We were helped by Anna who provided exceptional customer service. She was extremely knowledgeable indeed. I really felt that she genuinely listened to exactly what i wad looking for. She wasnt pushy and she gave me lots of options and choices. I thought about it and even looked at other options at another nearby store but was drawn back to DFS. I decided on a beautiful two seater leather recliner. I wasnt rushed. Provided with a hot drink whilst the payment plan was explained to me along with the aftercare. I cannot recommend this particular DFS store. Thank you Anna!
June 18, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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