Great customer service! Ali was so welcoming and made us feeling completely relaxed. We were offered drinks and any questions we had were answered immediately. Very happy with our sofa and can’t wait... See more
Company replied
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We were left to browse but staff checked in periodically. When we found a suite that we liked we were then given all information that we could possibly need. Mark was very attentive and accommodati... See more
Company replied
We had a fantastic experience at DFS in MK, and we couldn’t be happier with the help we received from Ruhan. He was incredibly helpful, friendly and knowledgeable, making the whole process of orde... See more
Company replied
During our visit to DFS Milton Keynes on the search for a new sofa, I can honestly say it is the best store I have been in. The staff and manager were highly professional in their approach and very he... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
- 0333 999 9772
4.9
Excellent
8K reviews
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We had a very helpful Assistant …
We had a very helpful Assistant Giovanna..couldnt do enough for us and explained everything. We could choose what sofa with what colour fabric and feet. Very good service.
July 23, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
DFS staff at Winterhill are very…
DFS staff at Winterhill are very friendly, experienced and knowledgeable. It was a pleasure to shop there.
Danielle was very helpful and pleasant, she took time to explain everything about my purchase.
July 23, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Customer service was very professional…
Customer service was very professional and the employee was very helpful and was able to reassure me on any questions I had.
July 21, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
I’m very satisfied with my experience
I’m very satisfied with my experience. The ladies in the showroom were welcoming and friendly, and Anna was exceptionally professional, polite, and helpful throughout. I would highly recommend them to anyone looking for excellent customer service.
July 22, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello Allison,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff that understood our needs
July 13, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Sofa
The staff were very helpful and had a great respect to the customer and never pestered me just made use a wear of how they were and if we need anything just asked
July 19, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Customer service from Rehan was 10/10
Customer service from Rehan was 10/10
Helped to pick our two sofas and designed the lay out for us.
Thank you rehan
July 19, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Really helpful sales lady
Really helpful sales lady, was very patient with me trying everything and knowledgeable on the products
July 19, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Mark was extremely helpful today and it…
Mark was extremely helpful today and it was just a fantastic experience. He’s very knowledgable and it helped me decide what I needed for the sofa that I was about to purchase. He even let us in a few minutes early. Thanks so much Mark!
July 19, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
I am very pleased with the DFS store in…
I am very pleased with the DFS store in Milton Keynes. The service was excellent; Ms. Ania was very pleasant and gave us great advice on everything.
July 4, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent Service :)
Anna was lovely. She was very professional with her advice without being at all intrusive. She was very thorough, making sure we understood everything. A lovely experience. Thank you ☺️
July 18, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Anna at the DFS store in Milton Keynes - Amazing!
Anna at the DFS store in Milton Keynes is a credit to your company, she was professional, caring and thorough throughout the whole process of picking a new sofa for our first home, I can't thank her enough!
Please give this woman a raise!🙏
July 11, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Was 3rd time visiting the store
Was 3rd time visiting the store, the sales assistant Anna was very helpful and remembered what we’d looked at previously but never felt under pressure to purchase
July 18, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Excellent service. We were served by Mark who was helpful understanding knowledgeable and also had a sense of humour.
The whole experience of choosing a sofa and purchasing was stress free.
Mark gave us plenty of space and time to make up our minds.
July 18, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We registered a problem with sofas…
We registered a problem with sofas purchased three years ago. This was dealt with by two visits and a satisfactory outcome. We now have two new sofas ordered and waiting delivery. The service was professional and personable.
July 18, 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello Louisa,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very friendly & informative
Very friendly & informative. Just enough to feel welcome and given enough information to make a decision but not pressured.
July 16, 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
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