The moment we walked in we were treated with kindness and respect. The staff helped us pick the perfect sofa for our home, showing us all the features and and different details.
Company replied
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See what reviewers are saying
Went into store to look at a sofa which wasn’t available but ended up choosing another style. Jenni was really helpful and understood all my requirements, would definitely recommend.
Company replied
Had a really good experience buying my new sofas today with Mike Lord. He was very helpful and answered all our questions expertly. Put all of our worries at ease and got us a good deal with additiona... See more
Company replied
Highly recommend DFS, especially Matthew! He was so patient, helpful, and honest with all of my questions. There was zero pressure to buy, which made a huge difference to my shopping experience. He... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
- 0333 999 9755
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
The moment we walked in we were treated…
The moment we walked in we were treated with kindness and respect. The staff helped us pick the perfect sofa for our home, showing us all the features and and different details.
July 17, 2026
Reply from DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Found exactly what we wanted
Found exactly what we wanted. Good customer service very friendly
July 17, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello Naimat,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello Barbara,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello Alan,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Visited the Elk Mill store looking for…
Visited the Elk Mill store looking for a corner sofa in a particular colour.
Paul was extremely helpful and I purchased a sofa and also a coffee table.
July 5, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Went into store to look at a sofa which…
Went into store to look at a sofa which wasn’t available but ended up choosing another style. Jenni was really helpful and understood all my requirements, would definitely recommend.
July 13, 2026
Reply from DFS Furniture - Oldham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
The transaction was well explained to…
The transaction was well explained to me by the sales man.
July 13, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
5star service from start to finish…
5star service from start to finish loads of choices Jenny was fantastic so helpful good sofa at a fantastic price
July 13, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
I found Ian most helpful and polite.
July 13, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
All staff really friendly and helpful.
July 6, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Jenny at the elk mill location was so…
Jenny at the elk mill location was so helpful with looking at our previous orders and advising on colour and size
July 5, 2026
Reply from DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Sales guy friendly and knowledgeable
Sales guy friendly and knowledgeable
Simple ordering process
July 11, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
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