The staff are really nice helpful Paul the man that served me shown me round all the furniture so I could choose what I wanted he was very informative about the furniture
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Hassle free experience. Initially went to check out products viewed online so knew what we liked before entering the store. Very nice greeting received from Mike. Explained what we wanted to look... See more
Company replied
I was left to look around in peace - no pushy sales - once my decision was made I found a Salesman. He answered my questions, he came across very knowledgeable. The quote for my furniture was very c... See more
Company replied
The staff at DHS Elk Mill are very knowledgeable and friendly. We visited twice in one week and were approached and advised without being bombarded or coerced. Both Alan, and Jenny who sold us our id... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
- 0333 999 9755
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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The staff are really nice helpful Paul…
The staff are really nice helpful Paul the man that served me shown me round all the furniture so I could choose what I wanted he was very informative about the furniture
May 30, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
staff excellence
Patience of staff
Knowledge of staff member
Support of staff member ( even rearranging furniture!)
May 29, 2026
Reply from DFS Furniture - Oldham
Hello Lesley,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Financed a beautiful sofa
Financed a beautiful sofa, process was really easy and the staff member i spoke to was lovely :)
May 28, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Great service and info about everything
May 28, 2026
Reply from DFS Furniture - Oldham
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello Islam,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Saw one we liked Alan gave us good info…
Saw one we liked Alan gave us good info bought it
May 20, 2026
Reply from DFS Furniture - Oldham
Hello John,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
New Sofa - great experience
I was left to look around in peace - no pushy sales - once my decision was made I found a Salesman. He answered my questions, he came across very knowledgeable. The quote for my furniture was very clear. I could choose to delay delivery too - really lovely experience
May 25, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Great customer service by Rohail
Great customer service by Rohail. Good knowledge of the product we bought and wasn’t too pushy trying to sell add-ons.
May 24, 2026
Reply from DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Left alone to choose until we were…
Left alone to choose until we were ready. No pushy sales
May 24, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
The staff and service was second to…
The staff and service was second to none, very helpful from start to finish and understanding to our needs. Rahill was outstanding
May 22, 2026
Reply from DFS Furniture - Oldham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello Bill,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Came in explained exactly what I…
Came in explained exactly what I wanted, item ordered job done
May 19, 2026
Reply from DFS Furniture - Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Oldham
Good morning Alyx,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Satisfied with the service
May 19, 2026
Reply from DFS Furniture - Oldham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Really great customer service from…
Really great customer service from Alicia Ahmad. She gave us all the information we needed and was very polite and helpfull .
May 18, 2026
Reply from DFS Furniture - Oldham
Good morning Stephen,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff at DHS Elk Mill are 1st Class
The staff at DHS Elk Mill are very knowledgeable and friendly. We visited twice in one week and were approached and advised without being bombarded or coerced. Both Alan, and Jenny who sold us our ideal sofas today were great. Would definitely shop there again.
May 18, 2026
Reply from DFS Furniture - Oldham
Good morning Stephen,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Alan & Jenny.
Kind regards,
Lia
DFS Customer Support
Michael who served me was so family
Michael who served me was so family, very professional and no hard sale talk. Highly recommend.
May 18, 2026
Reply from DFS Furniture - Oldham
Good morning Mr Halton,
Thanks for your lovely feedback, we’re glad to hear Michael met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
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