The moment we walked in we were treated with kindness and respect. The staff helped us pick the perfect sofa for our home, showing us all the features and and different details.
Company replied
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See what reviewers are saying
Went into store to look at a sofa which wasn’t available but ended up choosing another style. Jenni was really helpful and understood all my requirements, would definitely recommend.
Company replied
Highly recommend DFS, especially Matthew! He was so patient, helpful, and honest with all of my questions. There was zero pressure to buy, which made a huge difference to my shopping experience. He... See more
Company replied
Lovely lady served me so polite & informative when purchasing this chair for my 85 year old mum xx
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
- 0333 999 9755
4.9
Excellent
6K reviews
Asks customers to review
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Bought our furniture from dfs for the…
Bought our furniture from dfs for the last 26 years , always been very good quality and customer service is brilliant
June 23, 2026
Reply from DFS Furniture - Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
New sofas
Second visit to the store and staff very helpful both times. Shown different styles in smaller range. Good experience thank you
July 2, 2026
Reply from DFS Furniture - Oldham
Hello Anne,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Mathew was very good with all the…
Mathew was very good with all the questions I asked him. I was very pleased with the communication with Matthew. Explain with everything I ask Mathew.
July 2, 2026
Reply from DFS Furniture - Oldham
Hello Richard,
Thanks for your lovely feedback, we’re glad to hear Matthew met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Oldham
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Staff ( Ian ) was very polite and…
Staff ( Ian ) was very polite and informative,and very efficient
June 28, 2026
Reply from DFS Furniture - Oldham
Hello Chris,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Good service
Good customer service, lots product display and finance facilities although prices are so high compared to others Supplier or seller
June 24, 2026
Reply from DFS Furniture - Oldham
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
AVOID
Was sold a couch by Mike which looked great in the showroom but then it was delivered and it went downhill from there. The guys who delivered it didn't explain any of the features or check it was working. Half the features dont work. The Bluetooth, the lights and heated seats all dont work. Been through loads of troubleshooting and nothing fixes it. I simply wont be paying a penny until its either fixed or replaced. If its this bad on day 1 it doesn't fill me with confidence it will last for years. Dont recommend anyone shop here
June 24, 2026
Reply from DFS Furniture - Oldham
Hello Daniel,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Customer service was fabulous love the…
Customer service was fabulous love the people who works their.. friendly environment
June 23, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Absolutely great service!
Absolutely great service!! Michael went above and beyond to help us. We would highly recommend DFS!!! Outstanding!!
June 16, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Jenni was lovely
Jenni was lovely, really helpful - showed me what I was interested and gave me loads of options and information. Made it easy
June 22, 2026
Reply from DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The staff where very helpful there was…
The staff where very helpful there was no pressure to buy , we was given all the information about the sofa and then left to think about , drinks where offered which I thought was really nice off them
June 15, 2026
Reply from DFS Furniture - Oldham
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Help in every detail
I found they were helpfull especially the Jenny who signed us up thank u
June 22, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Sales staff member was very Polite and…
Sales staff member was very Polite and knowledgeable, help me choose a mattress that suited my preference
June 22, 2026
Reply from DFS Furniture - Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Oldham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Was nice to be able to browse without…
Was nice to be able to browse without being bothered every 2 minutes but there was someone about to help if needed.
Staff were helpful polite and good customer service.
June 20, 2026
Reply from DFS Furniture - Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
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