DFS Furniture - Oldham Reviews 

5,753
TrustScore 5 out of 5

4.9

Broadway, Centre Park, OL2 5HX Oldham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The moment we walked in we were treated with kindness and respect. The staff helped us pick the perfect sofa for our home, showing us all the features and and different details.

Company replied

Rated 5 out of 5 stars

Went into store to look at a sofa which wasn’t available but ended up choosing another style. Jenni was really helpful and understood all my requirements, would definitely recommend.

Company replied

Rated 5 out of 5 stars

Highly recommend DFS, especially Matthew! He was so patient, helpful, and honest with all of my questions. There was zero pressure to buy, which made a huge difference to my shopping experience. He... See more

Company replied

Rated 5 out of 5 stars

Lovely lady served me so polite & informative when purchasing this chair for my 85 year old mum xx

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom

  • 0333 999 9755

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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4.9

All reviews

(5,753)

99,521 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lots of choice in both styles and…

Lots of choice in both styles and colours, the store layout was good and all seating was easily accessible to try.The customer service was excellent Alicia was so friendly,professional and made the whole experience of choosing our new furniture so easy.

June 20, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Wonderful service

Great Experience with DFS🥰

June 12, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Nice experience

Nice experience. The staff was friendly and very professional. She was attentive and answered all questions.

June 19, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Celebration purchase treat

Looked after and located recliners other stores for sale thankyou

June 19, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for your kind feedback.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

extremely helpful and pleasant and…

extremely helpful and pleasant and knowledgeable about the product

June 19, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Very helpful and pleasant staff

Very helpful and pleasant staff, good prices and selection

June 18, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Paul great service thanks

Paul great service thanks

June 17, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

June 15, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Good price & excellent service

Good price, excellent service

June 16, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very helpful Jenny was amazing and vet…

Very helpful Jenny was amazing and vet good in what she was saying and explained everything well.

June 16, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Mr Selemani

It as great to me and family to push a new order sofa with dfs . I can say thank to the customer who helping me with my order.

June 15, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Brilliant Service From DFS And Very Welcoming.

DFS Has Welcomed Me Very Nicely When I Visited DFS For The Very First Time They Even Offered Us Coffee In The Oldham Branch. When It Came To Choosing A Sofa They Have Provided So Much Great Information Regarding The Chosen Sofa And Have Provided Perfect Detailed Information Regarding Alternative Payment Options With 0 Percent Interest Rates. Which I Was Very Satisfied With. The Staffs Maintained Professional And Very Welcoming. I Would Definitely Recommend DFS To My Friends And Relatives.

June 8, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Good customer service

Alisha was very friendly and spent time to explain everything properly making our sofa buying experience easy. Thank you Alisha

June 14, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

It was an excellent experience and…

It was an excellent experience and Rahill who helped us was great in explaining everything and listening to what we needed.

June 13, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service from Rehana…

Excellent customer service from Rehana would highly recommend

June 14, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Matt was really helpful and…

Matt was really helpful and approachable. He brought a different footstool over so I could look at the sizing of it next to the sofa. Really helpful.

June 14, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello Liz,

Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great customer service & lots to chose…

Great customer service & lots to chose from

June 14, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Very helpful lady

Very helpful lady. Very pleased with the service as always

June 13, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

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