The moment we walked in we were treated with kindness and respect. The staff helped us pick the perfect sofa for our home, showing us all the features and and different details.
Company replied
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The moment we walked in we were treated with kindness and respect. The staff helped us pick the perfect sofa for our home, showing us all the features and and different details.
Company replied
Went into store to look at a sofa which wasn’t available but ended up choosing another style. Jenni was really helpful and understood all my requirements, would definitely recommend.
Company replied
Highly recommend DFS, especially Matthew! He was so patient, helpful, and honest with all of my questions. There was zero pressure to buy, which made a huge difference to my shopping experience. He... See more
Company replied
Lovely lady served me so polite & informative when purchasing this chair for my 85 year old mum xx
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
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Lots of choice in both styles and colours, the store layout was good and all seating was easily accessible to try.The customer service was excellent Alicia was so friendly,professional and made the whole experience of choosing our new furniture so easy.

Reply from DFS Furniture - Oldham
Nice experience. The staff was friendly and very professional. She was attentive and answered all questions.

Reply from DFS Furniture - Oldham
Looked after and located recliners other stores for sale thankyou

Reply from DFS Furniture - Oldham
extremely helpful and pleasant and knowledgeable about the product

Reply from DFS Furniture - Oldham
Very helpful and pleasant staff, good prices and selection

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Reply from DFS Furniture - Oldham

Reply from DFS Furniture - Oldham
Very helpful Jenny was amazing and vet good in what she was saying and explained everything well.

Reply from DFS Furniture - Oldham
It as great to me and family to push a new order sofa with dfs . I can say thank to the customer who helping me with my order.

Reply from DFS Furniture - Oldham
DFS Has Welcomed Me Very Nicely When I Visited DFS For The Very First Time They Even Offered Us Coffee In The Oldham Branch. When It Came To Choosing A Sofa They Have Provided So Much Great Information Regarding The Chosen Sofa And Have Provided Perfect Detailed Information Regarding Alternative Payment Options With 0 Percent Interest Rates. Which I Was Very Satisfied With. The Staffs Maintained Professional And Very Welcoming. I Would Definitely Recommend DFS To My Friends And Relatives.

Reply from DFS Furniture - Oldham
Alisha was very friendly and spent time to explain everything properly making our sofa buying experience easy. Thank you Alisha

Reply from DFS Furniture - Oldham
Very helpful pleasant nothing was to much trouble

Reply from DFS Furniture - Oldham
It was an excellent experience and Rahill who helped us was great in explaining everything and listening to what we needed.

Reply from DFS Furniture - Oldham
Excellent customer service from Rehana would highly recommend

Reply from DFS Furniture - Oldham
Matt was really helpful and approachable. He brought a different footstool over so I could look at the sizing of it next to the sofa. Really helpful.

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Reply from DFS Furniture - Oldham
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