DFS Furniture - Oldham Reviews 

5,765
TrustScore 5 out of 5

4.9

Broadway, Centre Park, OL2 5HX Oldham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... See more

Company replied

Rated 5 out of 5 stars

The moment we walked in we were treated with kindness and respect. The staff helped us pick the perfect sofa for our home, showing us all the features and and different details.

Company replied

Rated 5 out of 5 stars

Found chair within 20 minutes of entering the store, perfect fit for me. Mathew was very helpful, friendly and easy to talk to. Felt comfortable with him.

Company replied

Rated 5 out of 5 stars

Highly recommend DFS, especially Matthew! He was so patient, helpful, and honest with all of my questions. There was zero pressure to buy, which made a huge difference to my shopping experience. He... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom

  • 0333 999 9755

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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4.9

All reviews

(5,765)

100,311 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

June 15, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Good price & excellent service

Good price, excellent service

June 16, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very helpful Jenny was amazing and vet…

Very helpful Jenny was amazing and vet good in what she was saying and explained everything well.

June 16, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Mr Selemani

It as great to me and family to push a new order sofa with dfs . I can say thank to the customer who helping me with my order.

June 15, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Brilliant Service From DFS And Very Welcoming.

DFS Has Welcomed Me Very Nicely When I Visited DFS For The Very First Time They Even Offered Us Coffee In The Oldham Branch. When It Came To Choosing A Sofa They Have Provided So Much Great Information Regarding The Chosen Sofa And Have Provided Perfect Detailed Information Regarding Alternative Payment Options With 0 Percent Interest Rates. Which I Was Very Satisfied With. The Staffs Maintained Professional And Very Welcoming. I Would Definitely Recommend DFS To My Friends And Relatives.

June 8, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Good customer service

Alisha was very friendly and spent time to explain everything properly making our sofa buying experience easy. Thank you Alisha

June 14, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

It was an excellent experience and…

It was an excellent experience and Rahill who helped us was great in explaining everything and listening to what we needed.

June 13, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service from Rehana…

Excellent customer service from Rehana would highly recommend

June 14, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Matt was really helpful and…

Matt was really helpful and approachable. He brought a different footstool over so I could look at the sizing of it next to the sofa. Really helpful.

June 14, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello Liz,

Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great customer service & lots to chose…

Great customer service & lots to chose from

June 14, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Very helpful lady

Very helpful lady. Very pleased with the service as always

June 13, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Excellent Thank You

June 14, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Michael provided great service

Good customer service

June 7, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Rated 1 out of 5 stars

The sofa came damaged quality of…

The sofa came damaged quality of furniture is not good. The staff are very rude I am definitely not going there ever again.

March 2, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Good Morning Sobbia,

Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the furniture or the service received.

I have taken a look into your order and can see you have spoken to a member of DFS and we have arranged a service visit to resolve the issues highlighted, once again please accept our sincerest apologies.

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Staff lovely

Rihanna was such a lovely lady and made the experience so easy

June 13, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Top sales man and women very helpful

Top sales man and women very helpful. Top advice and assistance

June 13, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Very good experience

Very helpful and easy to buy experience

June 13, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Good customer service.

Good customer service

June 12, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

The man I dealt with was very honest

The man I dealt with was very honest, talked me through everything and made sure I was happy with my choices.
He's a credit to the company.👍🏼

June 11, 2026
DFS Furniture - Oldham logo

Reply from DFS Furniture - Oldham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

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