Fantastic in-store service. Raheel knew absolutely everything there was to know about our queries and was incredibly helpful when I was looking for quick delivery corner sofas. Helped us pick out a so... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The moment we walked in we were treated with kindness and respect. The staff helped us pick the perfect sofa for our home, showing us all the features and and different details.
Company replied
Highly recommend DFS, especially Matthew! He was so patient, helpful, and honest with all of my questions. There was zero pressure to buy, which made a huge difference to my shopping experience. He... See more
Company replied
Went into store to look at a sofa which wasn’t available but ended up choosing another style. Jenni was really helpful and understood all my requirements, would definitely recommend.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
- 0333 999 9755
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Top sales man and women very helpful
Top sales man and women very helpful. Top advice and assistance
June 13, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The man I dealt with was very honest
The man I dealt with was very honest, talked me through everything and made sure I was happy with my choices.
He's a credit to the company.👍🏼
June 11, 2026
Reply from DFS Furniture - Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Oldham
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great sales,quick,nice and easy,talked…
Great sales,quick,nice and easy,talked us through the payment options,very good
June 3, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello Holly,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The lady was brilliant I appreciated…
The lady was brilliant I appreciated the way she explained every little thing in details I have always been a big costumer of dfs and the lady welcomed me with open arms I was so happy when I left she made me and my friend a cappuccino yum yum bless her was fantastic.
June 9, 2026
Reply from DFS Furniture - Oldham
Hello Massarut,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Really good and helpful
Really good! Matthew was very helpful while we chose a suite. Very good price. Offered us a cup of coffee while we went through everything. Couldn't decide on colour,so he was very patient..but I've rung twice asking for my receipt for the full amount,via email. Sure they will send out.. .But staff very helpful and no rush to buy. Would definitely recommend DFS Oldham.
June 8, 2026
Reply from DFS Furniture - Oldham
Hello Mr Crankshaw,
We're really grateful you shared your amazing 5* review. We are glad that Matthew was a great help and you were provided with refreshments. It is much appreciated for you to take the time out to share your kind words with others.
Kind regards,
Lia
DFS Customer Support
Ian was helpful letting me and my…
Ian was helpful letting me and my husband spend time looking round. We wanted something comfortable. Two recliner chairs and a three piece sofa. Ian helped show us recliner chair with support for your back. Giving us time to decide what we wanted. I think this helped a lot. Not being pressured into buying from the store. We could find him when we were ready.
June 8, 2026
Reply from DFS Furniture - Oldham
Hello Christina,
We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Ian gave you all the information you needed and met all of your expectations.
Kind regards,
Lia
DFS Customer Support
Matthew at the Oldham branch was super…
Matthew at the Oldham branch was super helpful, as he always is. Picked our furniture, chose our style and colour with minimum of fuss. Sorted out the paperwork in no time. Great service as usual. Thanks Matt.
June 8, 2026
Reply from DFS Furniture - Oldham
Hello Christopher,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Matthew.
Kind regards,
Lia
DFS Customer Support
Great!
The staff were friendly and not pushy at all. Alan was brilliant and helpful and made us feel comfortable.
June 8, 2026
Reply from DFS Furniture - Oldham
Hello Jane,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
DFS Oldham.
I visited Oldham dfs today and ordered my new couch. I ordered with Paul he was friendly and patient whilst I decided which couch I wanted, once I decided he placed my order efficiently. Great service. Role on six weeks when I receive my couch.
June 7, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
I visited Oldham DFS and it was our…
I visited Oldham DFS and it was our First time shopping at DFS. It wasn't just shopping, it was an whole experience start till end. Polite sale representatives that are not trying to sell but actually trying to help. Roheel guided us through the process and honestly he made it so easy that I didn't feel that I would need a second visit before finalising anything. Waiting anxiously for my order.
June 6, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Salesperson was great
Salesperson was great, didn't catch his name, came into store on 6/06 around 5pm, explained to us clearly about the finance arrangements and other extras, knew about the product we were looking at, very happy with the service
June 6, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Helpful staff
Helpful staff, good customer service, not pushy. Plenty of choice, clear pricing.
June 6, 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.