Visit to purchase suite having already looked and narrowed down options. Staff member spoke with us and covered our queries, viewed fabric choice in daylight. He passed us to other staff member to com... See more
Company replied
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See what reviewers are saying
Bobby made the purchase of our new living room suite an easy, pleasant and relaxing experience. He made sure we understood all that was being said at every step and was charming and attentive at all t... See more
Company replied
Excellent customer service from start to finish. Ian was very friendly and approachable. Welcomed us to the store and kept the conversation light and informed. Gave us plenty of time to browse and was... See more
Company replied
We had a most intelligent customer service salesman who made our shopping experience so easy and pleasant Highly recommend this young man who helped us Thank you Saeed our Advisor
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Washington Road, PA3 4EP, Paisley, United Kingdom
- 0333 999 9792
4.9
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Staff were professional and helpful
August 14, 2026
Reply from DFS Furniture - Paisley
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Koray @ paisley DFS made my purchase…
Koray @ paisley DFS made my purchase absolutely no hassle at all. The sofa I saw was perfect I wanted to add to it and it was not a problem. He also informed me about the do not deliver before date as we are currently having work done with was really helpful. Thanks Koray at DFS Paisley
August 7, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Ruairidh at the Paisley store was very…
Ruairidh at the Paisley store was very attentive. He explained everything in detail and ensured we were 100% happy before our purchase. It was a pleasure dealing with him.
August 13, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
I went in for a look on Monday
I went in for a look on Monday, seen sofas i like, spoke with Archie who couldn't do enough for me, anything I asked he was right on it ,very polite and helpful young man.
Today I went back to actually buy the seen sofas, asked for Archie but unfortunately he was starting later in the day so i was helped out with Bobby who again was very helpful. So glad I went to DFS. Obviously have to wait on sofas being delivered but up to now, very pleased with care and service from the lovely gentlemen.
August 12, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
Great Experience at the Paisley store…
Great Experience at the Paisley store with Ian! You can easily order online but i highly recommend going in to have a look and a chat with the staff. I changed my mind after looking online to going in and seeing the couch’s in person. The staff are great and so helpful.
August 11, 2026
Reply from DFS Furniture - Paisley
Hello Nicole,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Saeed kindly helped us navigate all the…
Saeed kindly helped us navigate all the different configuration choices and was very patient
August 10, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very helpful and informative sales…
Very helpful and informative sales assistant, covered all options including rough idea of when goods may arrive.
August 9, 2026
Reply from DFS Furniture - Paisley
Hello Paul,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
great service loved seeing the sofa on…
great service loved seeing the sofa on the big screen. really helped my visualise it
August 9, 2026
Reply from DFS Furniture - Paisley
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
We were made to feel relaxed whilst…
We were made to feel relaxed whilst looking at suites.Derek helped us to make the right choice for us with no pressure
August 9, 2026
Reply from DFS Furniture - Paisley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lovely server
Lovely server, no pushy sales just helpful and friendly lady. Order took hardly any time but at the same time checked by another member of staff organised quickly. Thank you to our server she was lovely!
August 9, 2026
Reply from DFS Furniture - Paisley
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Archive was amazing
Archive was amazing. He explained everything and was very thorough. He deserves a rise in salary. I really enjoyed the experience and I hate shopping. All the staff were lovely and my pup Winnie had a great time.
August 9, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The staff had fantastic knowledge of…
The staff had fantastic knowledge of their sofa's. They were able to advise me of what sofa to buy based off my specific wants and needs. They were pleasant and polite and took their time ensuring I was happy with my purchase.
August 8, 2026
Reply from DFS Furniture - Paisley
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
No hard sell.
Lots of information but total freedom and time to choose. In the end we came back to our first choice and that was fine.
August 9, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very easy to talk to
Very easy to talk to, explained everoything. Great company. Would recommend 👌
August 5, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Excellent customer service from start…
Excellent customer service from start to finish. Ian was very friendly and approachable. Welcomed us to the store and kept the conversation light and informed. Gave us plenty of time to browse and was on hand for any questions. Took us through the whole process and explained absolutely everything we needed to know. Super friendly, knowledgeable and professional. Perfect experience for us.
August 8, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Excellent service 10/10
August 8, 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
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