Everyone was so helpful and kind, making sure I knew all of the options to make an informed decision. Special mention to Brooke for being so wonderful, she showed me around the entire store to help me... See more
Company replied
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See what reviewers are saying
Good experience all round. Sorry can't remember fella's name but he was very informative. Gave us all options on how to decide on what sofa would be most suited to us. Well done and thank you again.
Company replied
Been wanting a sofa for my new house, I found one on the internet i liked took a screenshot ready to take and show the staff. Got there last week couldn’t find the sofa or the picture I liked! Found a... See more
Company replied
This will be our first purchase from Dfs we were so pleased that the gentleman who greeted us was so pleasant showing us the type of furniture we had in mind but left us to try them not too pushy and... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Longbridge Road, PL6 8LX, Plymouth, United Kingdom
- 0333 999 9768
4.9
Excellent
4K reviews
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This company invites their customers to review, whether positive or negative
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Reply from DFS Furniture - Plymouth
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Plymouth
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
New sofa
Spoke to a member of staff “brook”, she made me and my partner feel welcome and gave us the best outcome, very professional. Included us in every possible way of choosing our sofa, gave us an amazing deal, could not be happier
June 20, 2026
Reply from DFS Furniture - Plymouth
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
easy clear and concise
June 19, 2026
Reply from DFS Furniture - Plymouth
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great servic.
I visited your store at marshmills plymouth and was served by Leam he was very professional, friendly and nolagable in helping me with choice, he was a credit to your company.
June 17, 2026
Reply from DFS Furniture - Plymouth
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Today me and my partner came into…
Today me and my partner came into purchased a new sofa and had a fantastic experience. The lady who helped us was incredibly friendly, welcoming, and knowledgeable from the moment we arrived. She made the whole process so easy and stress-free, answering all of our questions and helping us find exactly what we were looking for. Excellent customer service and a real credit to the team. Thank you for making our sofa shopping experience such a pleasant one! Annoyingly we didn’t catch her name but at a best guess she was either American or Canadian?
June 17, 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Friendly service on a busy day.
June 16, 2026
Reply from DFS Furniture - Plymouth
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
I spent an hour or so with the very
I spent an hour or so with the very helpful and professional Moya.
She was very knowledgeable and patient letting me operate the recliners.
She explained the differences in the leathers and the care package, and mentioned the gliders making it easier to move the sofas. I did not feel pressured during my visit and was happy to make a purchase. I would not hesitate to recommend DFS
June 16, 2026
Reply from DFS Furniture - Plymouth
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
Great experience at DFS today
Great experience at DFS today. Brian was incredibly helpful and friendly. Really appreciate his excellent customer service. Thank you, Brian!
June 14, 2026
Reply from DFS Furniture - Plymouth
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The sales man Brian from the Plymouth…
The sales man Brian from the Plymouth branch was absolutely amazing with us
June 14, 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Moya at the Plymouth branch was…
Moya at the Plymouth branch was fantastic and spent a lot of time with me over a couple store visits to make sure I got the correct sofa and layout to suit me! Herself and Helen (store manager) were brilliant to deal with. Will be back again for the next one! Thanks
June 8, 2026
Reply from DFS Furniture - Plymouth
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Moya.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello Peter,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Just bought a sofa and couldn't be…
Just bought a sofa and couldn't be happier with the experience. The team was incredibly friendly, helpful, and completely transparent with pricing and delivery times. Highly recommend!
June 9, 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very good experience no information was…
Very good experience no information was left out and everything was explained.
June 7, 2026
Reply from DFS Furniture - Plymouth
Hello Luke,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Fantastic customer service throughout
Fantastic customer service throughout. Informative, polite and very friendly staff members. Very helpful and extremely happy with our sofas.
June 7, 2026
Reply from DFS Furniture - Plymouth
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Brilliant service very helpful staff…
Brilliant service very helpful staff couldn’t be happier with my purchase
Thank you
June 6, 2026
Reply from DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Helpful and knowledgeable staff
The wonderful member of staff was extremely helpful and very informative. Lended us a tape measure and talked us through caring for our sofa
June 1, 2026
Reply from DFS Furniture - Plymouth
Hello Jake,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
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