Colin at Parkgate branch was absolutely fantastic. From the start when we walked in he wasn't pushy or clingy, he let us know he was there to help and gave us space which was a big factor in us purcha... See more
Company replied
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Ŵe have been looking to replace our large curved settee for several months and visited several furniture places. DFS at Rotherham stood out from the rest for quality, design and price. We found rxact... See more
Company replied
Maya was the most fantastic sales advisor! She made us feel welcome and answered all questions that we had, she was very open and honest and ensured we got the right sofa for us and had the best in st... See more
Given time to leisurely walk around store. Found it easy to ask for assistance, from Heather, who was very knowledgeable about settees and needs of the buyer. No hard sell, talked through after c... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom
- 0333 999 9814
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Heather was exceptionally helpful with…
Heather was exceptionally helpful with our purchase. Made the process really smooth and unstressful which is what you want when purchasing big items for your new house. Thank you!
May 31, 2026
Reply from DFS Furniture - Rotherham
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Heather.
Kind Regards,
Jordan
DFS Customer Support
made me feel welcome & comfortable at…
made me feel welcome & comfortable at all times... never felt pushed into anything. lad called warren was very good & a credit to the company 👏👏 great human being
May 30, 2026
Unprompted review
Reply from DFS Furniture - Rotherham
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
In and out in 15 minutes
In and out in 15 minutes, everything sorted out .perfect .friendly staff .
May 29, 2026
Reply from DFS Furniture - Rotherham
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Rotherham
Good Afternoon,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Nice and relaxed to walk aronew setteeund in…
Nice and relaxed to walk around in store no pressure to buy and help when I needed it.
May 29, 2026
Reply from DFS Furniture - Rotherham
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello Natasha,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We got asked if we needed help we asked…
We got asked if we needed help we asked our questions and got the answers and then the girl said she would leave us to walk round the store but if needed anything else just ask so we didn’t feel pressured and didn’t get followed round like other places the girl was polite and friendly
May 28, 2026
Reply from DFS Furniture - Rotherham
Hello Steven,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
I visited the Rotherham branch and was…
I visited the Rotherham branch and was served by Warren who made buying a new sofa extremely comfortable. He was very knowledgeable and genuine in his approach whilst helping us. I would definitely recommend after our experience.
May 28, 2026
Unprompted review
Reply from DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Today I was served by Warren and he…
Today I was served by Warren and he made the whole process of buying a new sofa extremely comfortable. He was very knowledgeable about the sofa’s and very genuine in his dealing with with us.
May 28, 2026
Reply from DFS Furniture - Rotherham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Good customer service and friendly staff
May 28, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Rotherham
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Hi Happy experience !
Hi ! On entering there was no pressure to buy we were left to browse at length ! Staff came when asked and were informative about our needs .
When we found several that looked good they were asked several questions and a few wouldn’t be suitable for our needs !
Nothing we too much trouble when we got it down to the one ! Still no pressure to buy but helpful to the end !
Easy to pay and flexible with delivery etc
No problem all way through and came away happy ! Have my custom again ! Thanks !
May 26, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Brilliant
we purchased our furniture from DFS as have had other items from DFS and never had any problems
The staff have always been very helpful and no pressure into buying goods. The furniture purchased in the past has been very good quality.
May 26, 2026
Reply from DFS Furniture - Rotherham
Hello Susan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Chloe was excellent today
Chloe was excellent today. Nothing was too much trouble, she helped eithball our questions and explained everything in detail. Went above and beyond. Highly recommended.
May 25, 2026
Reply from DFS Furniture - Rotherham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service and i was talked…
Excellent service and i was talked through everything and understood what was important to know and i will be shopping with DFS in the near future many thanks for your great service a
May 25, 2026
Reply from DFS Furniture - Rotherham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Rotherham store
I was really impressed with Colin very knowledgeable and patient with us as we was asking a lot of questions
May 25, 2026
Reply from DFS Furniture - Rotherham
Hello Rebecca,
Thanks for your lovely feedback, we’re glad to hear Colin met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Fantastic experience at DFS – highly recommend!
I recently purchased a new sofa from DFS using their finance option, and I couldn't be happier with the service. The entire process was quick and seamless. The staff were incredibly friendly and helpful, taking the time to explain everything clearly so I could make an informed decision. Best of all, there were no pushy sales tactics, which made the whole experience really refreshing. Five stars
May 25, 2026
Reply from DFS Furniture - Rotherham
Hello Sarah,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Simple direct and easy communication
Simple direct and easy communication. Relaxed manner didn't push the hard sell. Very helpful!!
May 23, 2026
Reply from DFS Furniture - Rotherham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service
Great customer service, let you look around without following you. Are available when you want to ask questions.
May 23, 2026
Reply from DFS Furniture - Rotherham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Rotherham
Good afternoon Nikita,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
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