DFS Furniture - Sheffield Reviews 

2,611
TrustScore 5 out of 5

4.9

Fornham Street, S2 4AL Sheffield, GB


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Rated 5 out of 5 stars

The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... See more

Company replied

Rated 5 out of 5 stars

I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... See more

Company replied

Rated 5 out of 5 stars

The salesman was very polite and made us welcome to your shop.hes a credit to your company...he went through everything with precision.being a salesman in my early years..I know how appreciative we wa... See more

Company replied

Rated 5 out of 5 stars

We had a great experience — the salesman was friendly, helpful, and really easy to talk to. There was no hard‑sell pressure at all, which made the whole process feel relaxed and comfortable. He gave... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,611)

95,112 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently bought Settie from DFS and…

I recently bought Settie from DFS and wanted to express my appreciation for the exceptional service. the sales associate, was professional and knowledgeable, making the shopping experience enjoyable. Her dedication reflects positively on your business. Thank you!

Kind regards
Ian

April 12, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

No hassle, left to browse and chose our perfect sofa.

We was left to browse with no hassle, we spoke to a girl and she was very helpful. We had our eye on one but wanted to keep browsing so she left us to it. When we was ready she spoke us through all the options and delivery time frame etc. We ordered our new sofa and a free coffee at the same time. A*

April 12, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very professional and polite. Well mannered

Very professional and polite

April 12, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Sam was very friendly and helpful…

Sam was very friendly and helpful providing excellent service

April 11, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Great service and advice given by…

Great service and advice given by Chloe. She was knowledgeable about the products and made the visit to store pleasurable.

April 11, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

There is a range of sofas that can be…

There is a range of sofas that can be fit on your budget.
The staff was very helpful in pass the information from the product that you are looking for.
I recommend a visit in the shop before to buy online.

March 29, 2026
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Reply from DFS Furniture - Sheffield

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

No pressure when looking around but…

No pressure when looking around but there when you needed help.

April 2, 2026
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Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

We were looked after by a lady called…

We were looked after by a lady called jenny she was really attentive and friendly she helped with all our enquiries and helped us with everything can't wait now for our suite to be delivered

April 10, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Staff were lovely and gave us time and…

Staff were lovely and gave us time and space to look around. They were very knowledgable too and gave us confidence to buy

April 9, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Samantha was lovely through out the…

Samantha was lovely through out the whole experience, she catered to our needs of what we wanted

April 9, 2026
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Reply from DFS Furniture - Sheffield

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Fab salesman- very helpful

Fab salesman- very helpful

April 9, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Good afternoon Mrs Greensides,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

Good showroom

Good showroom. Attentive and pleasant staff

April 8, 2026
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Reply from DFS Furniture - Sheffield

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

My experience was very easy and no…

My experience was very easy and no pressure to buy. We was allowed to view all the sofas without being hassled. Once we had seen a sofa we liked we approached a sales advisor called Kirsty, she answered all our questions and guided us through the sale with ease. She made the whole experience very relaxed and I would highly recommend the store and her to anyone.

April 7, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Good afternoon Kris,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

comfy chic

great choice, unbeatable prices, Jenny was very helpful, with no pressure sales

April 6, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Kev was fab

Kev was fab! Made everything easy and straightforward 😊

April 6, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Good morning Ange,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff

March 30, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Staff was helpful

Staff was helpful, not pushy. Let us make our decision in our own time.

April 4, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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