Andy was fantastic, helped us from start to finish and made the entire process considerably easier. Very patient with us with all our questions and was knowledgable in the questions we asked. Thank yo... See more
Company replied
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The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... See more
Company replied
I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... See more
Company replied
Flo has been incredible and very helpful towards our purchase. He gave us ideas and advice which we found beneficial.
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Fornham Street, S2 4AL, Sheffield, United Kingdom
- 0333 999 9835
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Flo has been incredible and very…
Flo has been incredible and very helpful towards our purchase. He gave us ideas and advice which we found beneficial.
August 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
First Time Sofa Buyers
Andy was fantastic, helped us from start to finish and made the entire process considerably easier. Very patient with us with all our questions and was knowledgable in the questions we asked. Thank you Andy, we love our new sofa! Roll on delivery!
August 15, 2026
Reply from DFS Furniture - Sheffield
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Andy.
Kind Regards,
Jordan
DFS Customer Support
Very helpful,not in your face all the…
Very helpful,not in your face all the time trying to sell you a sofa,was able to walk round in peace,assistance was there when required
August 13, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Staff helpful and polite
Staff helpful and polite
Carpark outside the building which is well stocked with various choices of furniture
August 12, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello Rabiya,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Had a great experience- Andy helped us…
Had a great experience- Andy helped us out and made sure we understood everything about the modular system, care instructions and delivery lead time. Would highly recommend
August 12, 2026
Reply from DFS Furniture - Sheffield
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
very helpful when I went into the…
very helpful when I went into the Sheffield store to look a the sofa bed. I was able to try it out and lt was
easy to order on line. looking forward to having it at home.
August 10, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello Jennifer,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello Janice,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sheffield
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Visit to the DFS Store in Sheffield
I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David said he would come back and find us .
David made us feel relaxed and listen to what I was asking about and between us I had decided what I wanted . I said I need to do some measurements and I would return the next day or to.
Today I knew what I wanted and was greater my other member of staff who explained what I needed to do next and I bought the items I had looked at the day before .
The customer service was very good the remembered me which nice made me feel comfortable . I would highly recommend a visit to the store
August 9, 2026
Reply from DFS Furniture - Sheffield
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that David met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The salesman was very polite and made…
The salesman was very polite and made us welcome to your shop.hes a credit to your company...he went through everything with precision.being a salesman in my early years..I know how appreciative we was to have him serve us.
August 9, 2026
Reply from DFS Furniture - Sheffield
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Friendly/approachable/proffessional and…
Friendly/approachable/proffessional and friendly.
July 31, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great customer service and great prices
The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had.
The customer service is excellent, we were offered a really nice coffee while we went though the final payment. We didn't feel rushed at all and ended up having a relaxing conversation with the salesman whilst going though the final details.
I would recommend DFS, to anyone looking to buy a sofa at a great price with great customer service.
August 8, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great experience and the member of…
Great experience and the member of staff was brilliant. Extremely helpful, knowledgeable and patient
August 8, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Lovely team
Lovely team, was only in the store 30 mins, very polite, quick service. Thankyou
August 8, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your positive review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
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