DFS Furniture - Sheffield Reviews 

2,773
•
TrustScore 5 out of 5

4.9

Fornham Street, S2 4AL Sheffield, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

The staff rep 3XY-Andy was excellent he greeted us and told us if we need help give him a shout he didn’t follow us like a vulture. After looking round we asked him for advice of which he was very hel... See more

Company replied

Rated 5 out of 5 stars

I went into the store a few times & was able to look round freely with ease. When I had a question someone was there without pressure or pushy sales techniques. Once I decided on my third visit,I had... See more

Company replied

Rated 5 out of 5 stars

Excellent service once again thankyou Always used DFS and will continue to recommend every time to family and friends Helpful staff not pushy at all Left alone to browse there when you’re to ask... See more

Company replied

Rated 5 out of 5 stars

A good selection of furniture. No pressurising salespeople. Left to try many chairs but knew a salesperson was on hand with answers to our questions. Kirsty helped us with knowledgeable information,... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Furniture Accessories
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Sofa Store
  7. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,773)

95,413 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleasing and very helpful…

Very pleasing and very helpful assistant..was never pushy always helpful..took the time to explain about different leathers and treatments and financial options

September 26, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

It was a very quick and easy process

It was a very quick and easy process, and the staff were really professional and helpful

September 26, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Quick and easy

Sam was great! Explained everything well and was quick and easy

September 26, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

On both visits to the store we were…

On both visits to the store we were greeted in a friendly, helpful manner.
We were given good information and advice by Andy, and didn't feel rushed into making decisions.
The store is beautifully presented.

September 24, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

very helpful

very helpful , experienced in his field was very polite answered all my questions.was very satisfied all round.

September 23, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Purchasing process very straight…

Purchasing process very straight forward and clear.courteous staff member very helpful.We look forward to receiving the goods.

September 22, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Great experience

Great experience, very friendly, knowledgeable and helpful

September 21, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Knowledgeable member of staff who…

Knowledgeable member of staff who didn’t pressurise us into buying anything

September 21, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for sharing your lovely review with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Made it a quick and easy 👍

September 20, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

I came in knew what I needed and had…

I came in knew what I needed and had everything sorted out quickly thanks to the great staff

September 13, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Really helpful

Really helpful, knowledgeable and patient sales advisor, Andy.

September 20, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,

Lorraine E
DFS Central Customer Support

Rated 5 out of 5 stars

Amazing treatment

Amazing treatment, very professional and clear for every explanation gave to me.

September 20, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine E
DFS Central Customer Support

Rated 5 out of 5 stars

Great service today

Great service today - went in with an idea of what we wanted and the gent who served us made it happen.

September 20, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,

Lorraine E
DFS Central Customer Support

Rated 5 out of 5 stars

Gabby was really helpful and couldn't…

Gabby was really helpful and couldn't do enough for us.
Quick, easy process in store. Great range to choose from and really knowledgeable staff.

September 20, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,

Lorraine E
DFS Central Customer Support

Rated 5 out of 5 stars

Kind and friendly staff

Kind and friendly staff
great help when needed thank you.

September 19, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Ordering our new sofas couldn't have been easier.…

Ordering our new sofas couldn't have been easier, the staff at sheffield were very informed on all the options open to us and super friendly too. Looking forward to receiving them in a surprisingly short time.

September 19, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great service

Great service, really knowledgeable sales person who explained all the options and the pros and cons. Very easy process. Looking forward to seeing my new sofas in by Christmas

September 18, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

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