We had a great experience — the salesman was friendly, helpful, and really easy to talk to. There was no hard‑sell pressure at all, which made the whole process feel relaxed and comfortable. He gave... See more
Company replied
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Ansolutely flawless from walking in and not getting hassled and when we decided what we wanted the salesman was 💯
Company replied
We came to purchase the Country Living collection. Our advisor was super passionate and really friendly. She obviously loves her job!
Company replied
Looked around a few sofa showrooms, but none seemed to have the recliners we liked! We made a 3rd visit back to DFS, spoke with your sales assistant. He was very helpful, explaining everything we a... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Fornham Street, S2 4AL, Sheffield, United Kingdom
- 0333 999 9835
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Fantastic customer support at the…
Fantastic customer support at the Sheffield DFS, made the whole experience really easy and enjoyable picking out a new sofa for our home! We would definitely recommend.
June 13, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The salesman was really nice and…
The salesman was really nice and explained everything very well and my daughter and boyfriend were over the moon that they wil be getting a new sofa for their 1st house. Thank you.
June 13, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sam was so friendly and helpful
Sam was so friendly and helpful. We came into the shop twice, and each time she looked after us and made the whole experience really enjoyable
June 12, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Having lost my phone down the back of a…
Having lost my phone down the back of a recliner , I went back and retrieved it. Also got a chuffin' comfy sofa.
June 8, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpful and did not bother…
Staff very helpful and did not bother us until we approached them.
June 10, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were good
Although the sofa we chose was not available in store Martin in Sheffield was able to show us a sofa in a similar style and the same size. Even the detail of the legs.
June 10, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The salesman was both friendly and…
The salesman was both friendly and knowledgeable. Answered our questions carefully. The purchase was relaxed and never pushy.
June 6, 2026
Reply from DFS Furniture - Sheffield
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Nice and polite salesman who sorted all…
Nice and polite salesman who sorted all my queries a smooth and faultless experience
June 6, 2026
Reply from DFS Furniture - Sheffield
Hello Nick,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Visited DFS Sheffield and had a…
Visited DFS Sheffield and had a fantastic experience. The staff were welcoming, friendly, and extremely knowledgeable. They took the time to understand what we were looking for, answered all our questions clearly, and helped us explore the available options without any pressure. Their professionalism and patience made the whole process smooth and enjoyable. Outstanding customer service and a credit to the company. Looking forward to receiving our furniture.
June 5, 2026
Reply from DFS Furniture - Sheffield
Hello Rana,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Lovely staff members..
Staff were lovely and weren’t too pushy like some places can be .. Was very patient aswell as it took me two hours to decide on the sofa I wanted.
May 18, 2026
Reply from DFS Furniture - Sheffield
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Very good service very helpful and took…
Very good service very helpful and took a lot of time to make sure we got exactly what we wanted from
June 1, 2026
Reply from DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello Linda,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Lovely staff
The staff there was kev who did our paperwork and 2 other ladies who checked in on us
Allowed us to go around our selves and helped when was required made the experience alot less overwhelming
June 1, 2026
Reply from DFS Furniture - Sheffield
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Sam is a Star
I had a lovely experience with Sam, who was very attentive, without being pushy. It was my first time purchasing a sofa, and she answered all of my questions about the ranges I was interested in, plus offered useful suggestions that helped me make my decision. Really liked how friendly and down to Earth she was; I've made my purchase, just waiting for delivery.
May 23, 2026
Reply from DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Sheffield
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Sheffield
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Great service
Extremely friendly and professional staff. No pushy sales people pleasant experience. I love their products. Not the first time I have purchased from DFS and will not be the last.
May 22, 2026
Reply from DFS Furniture - Sheffield
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Staff were extremely helpful and…
Staff were extremely helpful and customer service was second to none.
May 22, 2026
Reply from DFS Furniture - Sheffield
Hello Chris,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The conversation & choice selection was…
The conversation & choice selection was easy.
Nothing was rushed I was allowed time to
Make a decision and process the information given.
May 28, 2026
Reply from DFS Furniture - Sheffield
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
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