DFS Furniture - Sheffield Reviews 

2,775
•
TrustScore 5 out of 5

4.9

Fornham Street, S2 4AL Sheffield, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

The staff rep 3XY-Andy was excellent he greeted us and told us if we need help give him a shout he didn’t follow us like a vulture. After looking round we asked him for advice of which he was very hel... See more

Company replied

Rated 5 out of 5 stars

I went into the store a few times & was able to look round freely with ease. When I had a question someone was there without pressure or pushy sales techniques. Once I decided on my third visit,I had... See more

Company replied

Rated 5 out of 5 stars

Excellent service once again thankyou Always used DFS and will continue to recommend every time to family and friends Helpful staff not pushy at all Left alone to browse there when you’re to ask... See more

Company replied

Rated 5 out of 5 stars

A good selection of furniture. No pressurising salespeople. Left to try many chairs but knew a salesperson was on hand with answers to our questions. Kirsty helped us with knowledgeable information,... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Furniture Accessories
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Sofa Store
  7. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,775)

95,413 reviews in the last 12 months

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Rated 5 out of 5 stars

Andy the salesperson

Andy the salesperson . He made us feel welcome from the moment we walked in & didnt put us under any pressure at all . we were very undecided about 2 sofas we had gone to view. Andy & is Manager ( Dave I think ) were very pleasant to deal with. would def recommend & go again . Thank you for helping us decide . Mags & Frank

September 18, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello Frank & Mags,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Comfortable browsing

We could browse around the store without being pestered for a sale.
Once we had chosen the suite we wanted, the staff was very helpful and professional and answered any questions we had.
I would certainly recommend this store and the staff to my family and friends…

September 17, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Quick and well explained

Quick and well explained

September 17, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

The salesperson gave me a good…

The salesperson gave me a good discretions about the sofas and the price of the sofas.
The salesperson was very knowledgeable and kind and helpful.
Salesperson helped us through the process of buying a sofas which was very helpful.

I would recommend DFS for the place to go for a sofas.

September 17, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

The man that helped us was a fantastic…

The man that helped us was a fantastic help! Made us feel very at ease. The whole process was very easy and smooth! Would highly recommend this man to other people. Explained everything to us thoroughly. 10/10 brilliant.

September 13, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello Nathan,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great experience shopping for my new sofa

The staff member that served me (sorry i dont know his name) he was absolutely brilliant. He was very approachable and professional. He really helped me with my order and explained everything about the sofa and fabrics and delivery and the aftercare as well as informing me that i could take cover out on my new sofa for 5 years.
Overall i was highly satisfied with my experience shopping at DFS.
It was the 3rd time i had been to the Sheffield store to look at different sofas and try them out and every time i had great customer service from staff that really helped me with making my decision to purchase the sofa. Thank you

September 15, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards

Lorraine E
DFS Central Customer Support

Rated 5 out of 5 stars

Absolutely top service

Absolutely top service, has we have come to expect, from DFS, Thanks Dave, for making it so easy.

September 14, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Hands off sales approach works best

We visited the showroom to have a look at some sofas (never done this before but thank god showrooms still exist!). I was expecting pushy salespeople but that was not at all the case. They were there when we needed and left us to look the rest of the time. We settled on. The perfect sofa and they talked us through the options and paperwork. Excellent service, very easy and relaxed.

September 12, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great friendly service

Great friendly service

September 13, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,

Lorraine E
DFS Central Customer Support

Rated 5 out of 5 stars

Very helpful staff member who advised…

Very helpful staff member who advised with fabric choice & options, she explained clearly the order process.

September 12, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

The man was lovely who I saw

The man who saved me was lovely

September 12, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

I was very impressed with the choice of…

I was very impressed with the choice of products on show. We felt very at ease walking around the store and not being followed by over eager staff . When we needed help or info the staff were pleased to help. This is our 3rd time we have used DSF for our furniture.

September 11, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards

Lorraine E
DFS Central Customer Support

Rated 5 out of 5 stars

Sheffield store, knowledgeable staff

Visited the Sheffield store three times before finalising our selection. On the first occasion two very helpful female assistants answered our questions and loaned us a tape measure.
On my second visit one male assistant was encouraged with a client, and two male assistants were holed up in the office, I left without advancing my project. During our third and final visit we engaged the assistant who had been busy earlier in the day, completed our selection, and purchased £2,500 worth of goods.

September 10, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience! The staff were incredibly kind, friendly, and helpful. They helped me so much, and I’m truly grateful for all their support and excellent service. I had a wonderful experience from start to finish. In my opinion, they are the best sofa company in the UK! Highly recommended. Thank you so much! ❤️

September 10, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Amazing service

Amazing service, forgot the lady name but she was very helpful, very supportive amazing service provided.

September 9, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Rated 5 out of 5 stars

Gabby was great

Gabby was great, came to help me straight away, showed me my vision in the showroom and gave me all my options. Very friendly, quick and easy

September 8, 2026
DFS Furniture - Sheffield logo

Reply from DFS Furniture - Sheffield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

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