We visited the Sidcup branch today and were welcomed by Isabelle, who was absolutely fantastic from the moment we arrived. She took the time to really listen to what we were looking for, answered... See more
Company replied
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See what reviewers are saying
We had a very good experience with Temi, there was no pressure but he explained the services and what they could offer and how they could be flexible. We took time to think about the decision and then... See more
No hassle from the sales people. No following around the store. We were offered coffee . The use of display screens (huge) to show the suite in the colour we were looking for. Excellent service from J... See more
Company replied
Excellent service and great patience with an elderly lady who took time making a decision. Joseph is to be commended. Thank you Joseph.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
- 0333 999 9771
4.9
Excellent
8K reviews
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Needed a sofa very quickly
Belle welcomed us as soon as we walked into the store, listened to what we needed and showed us various options and then left us to browse, friendly and professional.
May 24, 2026
Reply from DFS Furniture - Sidcup
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Knowledgable staff
Knowledgable staff, Natalie was great and walked us through each step in detail. Friendly and helpful.
May 24, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Mr & Mrs Kent,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Very good customer service from Helen
Very good customer service from Helen. Helen made us feel very at ease with a very good attitude. Came away from store feeling very satisfied
May 24, 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great experience with great customer…
Great experience with great customer service. Lovely lady that helped us in store with our chosen leather sofa. No question was too much, a lot of patience as we made up our minds. Really understood what we were after. Perfect thank you!
May 23, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Fabulous service and advice
Fabulous! First sofa shop we walked into and wasn’t hassled or followed around by assistants, the assistant that did approach us was really helpful but not pushy, with her help we found what we had been looking for almost immediately, we can’t praise Sana up enough, she was patient, very helpful and friendly.
May 23, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Pleasant shop
No rush. Friendly and approachable staff. Good quality products. I was well looked after by Sanaa.
May 23, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Warm welcome and an excellent service…
Warm welcome and an excellent service from DFS Sale staff - Sana
May 22, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Helen was awesome
Helen was awesome; we were actually gonna go with another retail company, but Helen was awesome. Let's have Helen honor her five years of support as she said to close the sale. Thanks!
May 23, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Friendly and professional salesman Temi…
Friendly and professional salesman Temi very helpful and advised us everything we needed to know
May 23, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Just brought a sofa from DFS and was…
Just brought a sofa from DFS and was such an easy and relaxing experience with Temi! No pressure involved at all and was extremely knowledgeable about all the add ons and could answer any questions we had. He was funny and had great conversation about sofas and everything else and was great with our little one! Thank you again Temi!
May 23, 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Helen who served us was excellent
Helen who served us was excellent and professional. Made us feel relaxed and not at all pushy.
May 23, 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We were seen by Tammy who was very…
We were seen by Tammy who was very helpful, polite and respectful. Dealt with our purchase very efficiently
May 22, 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Knowledgeable staff and a great overall…
Knowledgeable staff and a great overall service from start to finish
May 20, 2026
Reply from DFS Furniture - Sidcup
Hello Dawn,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The service provided in Sidcup DFS…
The service provided in Sidcup DFS store. The staff member was excellent.
The delivery was also excellent.
May 12, 2026
Reply from DFS Furniture - Sidcup
Hello Jean,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very friendly staff with very good…
Very friendly staff with very good knowledge of products in store
May 21, 2026
Reply from DFS Furniture - Sidcup
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Natalie was very helpful and polite.
May 21, 2026
Reply from DFS Furniture - Sidcup
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Outstanding customer service from Val…
Outstanding customer service from Val who was professional, friendly, well informed, and supportive. Excellent quality of chairs and a wide range of choices for everyone. Free parking. 5-year full warranty.
May 20, 2026
Reply from DFS Furniture - Sidcup
Hello Femi,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Really helpful staff in store & kept us…
Really helpful staff in store & kept us upto date with delivery details
February 19, 2026
Reply from DFS Furniture - Sidcup
Good afternoon Claire,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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