After initial interaction with Carol who was very helpful we were given some time to peruse at our leisure in selecting the best sofa for our needs. Carol was most helpful with the whole experience... See more
Company replied
Location
Switch locationBroadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN Stevenage, GB
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See what reviewers are saying
Our experience with the Stevenage branch of DFS was amazing. The lady that sat with us and was very patient going thro sizes and swatches was so very helpful. I believe we wouldn’t have made the purc... See more
Company replied
John was friendly and helpful. He was very patient and nothing was too much trouble for him. We were very indecisive and weren't sure which sofa to choose, but he was never pushy or tried to convince... See more
Company replied
Polite, helpful staff. Did not pester us and were really helpful when we asked questions. Ordering process was quick and easy. A pleasant shopping experience.
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, United Kingdom
- 0333 999 9805
4.9
Excellent
6K reviews
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Great help overall
Mickey helped us through the process of buying our new sofa, explained everything to us as well as let us have time to talk it through as a couple.
June 13, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
John the sales person was very helpful…
John the sales person was very helpful and explained everything well
June 13, 2026
Reply from DFS Furniture - Stevenage
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Customer service was really good and…
Customer service was really good and everything was properly explained to my understanding
June 13, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The lady we dealt with was fantastic
The lady we dealt with was fantastic, her name is Sarah and if I was to buy again I would deal with her, I would imagine all the staff at stevenage are just as good
June 13, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Furniture
Shop assistant Carol was very good helping us chose the best suite for our needs .
June 11, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The salesman was very knowledgeable and…
The salesman was very knowledgeable and not pushy we knew what we wanted and he listened and didn’t push his own agenda
June 13, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Choosing new furniture is a big…
Choosing new furniture is a big decision and the help and advice we were given was very much appreciated. We think her name was Carol.
June 12, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Reply from DFS Furniture - Stevenage
Hello Nicola,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Well worth a visit
Friendly, helpful and well informed staff plus good range of options to choose from.
June 10, 2026
Reply from DFS Furniture - Stevenage
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Caroline was lovely
Caroline was lovely , she had plenty of information about all the sofas we was interested in and gave us space to look about. Got the sofa we wanted and Caroline was happy to offer us the extras for cleaning and the warranty.
June 11, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Ellie was lovely Wonderful customer…
Ellie was lovely Wonderful customer service, didnt feel pressured into buying anything quickly. Everything was explained to me and double checked.
June 10, 2026
Reply from DFS Furniture - Stevenage
Hello Kelly,
Thanks for your lovely feedback, we’re glad to hear Ellie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stevenage
Hello Cairan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
My experience was really good
My experience was really good, come away with what we wanted and more relevant information to know about our purchase.
Very polite staff and very helpful highly recommend.
June 9, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great member of staff
The member of staff that served us was very helpful. They remembered us from when we came in around 6 months ago and the issues we had previously around size of the furniture we liked and advised us that they have bought out a very similar one which was slightly smaller but fitted out requirements
June 9, 2026
Reply from DFS Furniture - Stevenage
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Stevenage
Hello Mark,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
John was very polite and professional…
John was very polite and professional talk us through
Everything answered all our questions made us feel special.
June 8, 2026
Reply from DFS Furniture - Stevenage
Hello Pauline,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stevenage
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great experience with Dfs Stevenage
Great experience with Dfs Stevenage, lady very friendly and helpful, I would recommend to everyone
June 7, 2026
Reply from DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Stevenage
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Stevenage
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
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