I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... See more
Company replied
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From initially entering the store where I was welcomed by Steven, right through to making my purchase, I couldn't have been happier with everything. I decided just to pop in to try and get i... See more
Company replied
We had a brilliant experience in Stirling store with Lindsay and Heather. Heather spoke with us on Friday as we wanted to buy a couch that was too big for our space. She spoke through the options with... See more
Company replied
Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Muirton Road, springkerse retail park, FK7 7TL, Stirling, United Kingdom
- 0333 999 9839
4.9
Excellent
5K reviews
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Heather was absolutely fabulous
Heather was absolutely fabulous. Very friendly, knowledgeable and professional. We had a wonderful conversation about what I wanted and she patiently helped me to get it. Excellent service from start to finish. Financing was simple and stress free. Everything was explained perfectly.
June 12, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very positive experience
Very positive experience, no hard sell and got exactly what I wanted at a very reasonable price.
June 11, 2026
Reply from DFS Furniture - Stirling
Hello John,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Ruari made the whole experience…
Ruari made the whole experience seamless!
Didn’t feel pressured and helped us find the perfect couch for us!
June 11, 2026
Reply from DFS Furniture - Stirling
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Was in the Stirling store today and was…
Was in the Stirling store today and was greeted with Laura, who was an excellent help, she put no pressure on myself and my partner when browsing around the store, as we were unsure on what we wanted. When we found the sofa we liked she gave us all of the information we needed and answered all questions we had regarding the sofa. Would highly recommend this store. Amazing customer service and Very friendly and comfortable atmosphere!
June 11, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Straightforward purchase
Straightforward purchase, helpful staff. Not much I can say as we went in knowing what we wanted to buy.
June 10, 2026
Reply from DFS Furniture - Stirling
Hello Fiona,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The saleswoman was really helpful and…
The saleswoman was really helpful and did not push us at all , this made us buy there and then
June 9, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Stirling
Hello Linda,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The sale person was friendly
The sale person was friendly, went through all the steps clearly and explained it all in a nice calm voice.
June 8, 2026
Reply from DFS Furniture - Stirling
Hello Stuart,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very professional 10 to 10 service best…
Very professional 10 to 10 service best regards Mr Johnston
June 7, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
From the moment we arrived in store the…
From the moment we arrived in store the service we received was outstanding,we were talked through everything from start to finish Rory was so helpful and his knowledge about my purchase was fantastic
June 7, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Georgia at DFS Stirling was attentive
Georgia at DFS Stirling was attentive, helpful and patient in helping me choose the ideal sofa. She took my preferences into account, didn’t rush me at any point, and explained each step of the process from optional extras through to delivery timescales.
May 31, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience buying from DFS very…
Great experience buying from DFS very helpful staff
June 6, 2026
Reply from DFS Furniture - Stirling
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Georgia was very helpful and could…
Georgia was very helpful and could answer any questions we asked! I had a positive experience here today.
June 6, 2026
Reply from DFS Furniture - Stirling
Hello,
Thanks for your lovely feedback, we’re glad to hear Georgia met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
I had a good experience with the staff…
I had a good experience with the staff that attended to me, unfortunately I forgot names so quickly. He is a patient man and took his time to explained well to me.
May 29, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The customer service was great
The customer service was great. Heather sold us our sofa and she was very knowledgeable and helpful. Our sofa was delivered 6 days after we ordered it which was amazing.
May 29, 2026
Reply from DFS Furniture - Stirling
Hello Rachel,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful staff
Very helpful staff, offered excellent suggestions and support for our choices of furniture
June 5, 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Friendly staff and not pushy like most…
Friendly staff and not pushy like most sales people.Very relaxing and great understanding
June 4, 2026
Reply from DFS Furniture - Stirling
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff was very helpful
Staff was very helpful, took her time to explain and gave us the opportunity to make our choices. The service was ok
June 4, 2026
Reply from DFS Furniture - Stirling
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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