I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... See more
Company replied
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I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... See more
Company replied
From initially entering the store where I was welcomed by Steven, right through to making my purchase, I couldn't have been happier with everything. I decided just to pop in to try and get i... See more
Company replied
We had a brilliant experience in Stirling store with Lindsay and Heather. Heather spoke with us on Friday as we wanted to buy a couch that was too big for our space. She spoke through the options with... See more
Company replied
Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Muirton Road, springkerse retail park, FK7 7TL, Stirling, United Kingdom
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Reply from DFS Furniture - Stirling
Very efficient and professional service. The sales rep was fantastic and explained everything very well.

Reply from DFS Furniture - Stirling
Friendly staff very helpful and knowledgeable in regards to the style and size of the sofas needed

Reply from DFS Furniture - Stirling
Really clear advice and guidance our ordering experience was seamless

Reply from DFS Furniture - Stirling

Reply from DFS Furniture - Stirling
Amazing customer service from Georgia at the Stirling store.
She has a lovely manner and all the information given to us was concise.
Very supportive.

Reply from DFS Furniture - Stirling
Sales assistant was very good and friendly and knowledgeable.

Reply from DFS Furniture - Stirling
He helped us to find a sofa to match what we wanted, the sales process was clear. All good.

Reply from DFS Furniture - Stirling

Reply from DFS Furniture - Stirling
Liked the choice, ambient music and left to look without being hassled.

Reply from DFS Furniture - Stirling
A very nice and friendly and helpful lady explained everything

Reply from DFS Furniture - Stirling

Reply from DFS Furniture - Stirling
I had such a positive experience in store thanks to the gentleman (Phil) who served me. He was incredibly helpful from start to finish, taking the time to help me plan and choose what would suit my space best.
He was patient, kind, and really listened to what I wanted without any pressure. I especially appreciated that he supported me through the finance process, even though it was something I could have done at home, he offered his help and made it all very easy.
He also gave me space when I needed time to think, which made the whole experience feel relaxed and comfortable.
His advice was genuine and thoughtful, and I left feeling confident and happy with my choices. A real credit to the store.
Thank you!

Reply from DFS Furniture - Stirling
Lyndsey was great, she was very knowledgeable and explained everything in full. She gave us time to think about our purchase. Very happy with the service we received today in the Stirling store.

Reply from DFS Furniture - Stirling
When I first visited my local DFS store, I was approached by a friendly member of staff to ask if I needed help. When I said I would wander around first and seek her out if I had any questions, there was no "pushiness", I was left alone which was great. I didn't buy anything that day, but returned a week later. Georgia assisted me and she was great. Again, no pressure was put on me, even though I was taking a long time to decide! Georgia was friendly and professional and helped me with my purchase, explaining everything clearly, including delivery times. I'm hoping this will be my last suite, but if not, I wouldn't hesitate to visit the Stirling store again.

Reply from DFS Furniture - Stirling
Staff were able to advise store layout and best areas to look for specific items. Allowed to browse and staff were available when required. Easy process and advice but no pressure on purchase.

Reply from DFS Furniture - Stirling
Easy day 4 the girls picked my suite online easy purchase bought all the extras 4 years interest free delivery in 2 weeks very happy

Reply from DFS Furniture - Stirling
The staff in the Stirling store were very helpful and I came away with exactly what I wanted in a suite and also a new coffee table

Reply from DFS Furniture - Stirling
The staff member was really lovely and went through all the different options with us. Really patient, taking time to break things down when we were making decisions. Didn't feel like he was just 'out to get a sale' or pressuring in any way which is really nice. He is a great asset to the team.

Reply from DFS Furniture - Stirling
Staff very friendly and informative. No pressure sales.

Reply from DFS Furniture - Stirling
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