DFS Furniture - Stirling Reviews 

4,769
TrustScore 5 out of 5

4.9

Muirton Road, springkerse retail park, FK7 7TL Stirling, GB


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Rated 5 out of 5 stars

I was assisted by Alisha who was extremely helpful and informative. She was not pushy at all as she waited for a couple minutes to allow me to browse before approaching which I appreciated. After a sh... See more

Company replied

Rated 5 out of 5 stars

From initially entering the store where I was welcomed by Steven, right through to making my purchase, I couldn't have been happier with everything. I decided just to pop in to try and get i... See more

Company replied

Rated 5 out of 5 stars

We had a brilliant experience in Stirling store with Lindsay and Heather. Heather spoke with us on Friday as we wanted to buy a couch that was too big for our space. She spoke through the options with... See more

Company replied

Rated 5 out of 5 stars

Visited 3 times, To choose the right suite..Georgia greeted us each visit with a friendly Hello and a smile, No pressure selling just great customer sevice . Georgia was really helpful pleasant and... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Muirton Road, springkerse retail park, FK7 7TL, Stirling, United Kingdom

  • 0333 999 9839

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(4,769)

95,419 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, Georgia was outstanding very helpful

May 24, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Very efficient and professional…

Very efficient and professional service. The sales rep was fantastic and explained everything very well.

May 24, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello Paul,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Friendly staff very helpful and…

Friendly staff very helpful and knowledgeable in regards to the style and size of the sofas needed

May 23, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Amazing shopping experience.

Amazing customer service from Georgia at the Stirling store.
She has a lovely manner and all the information given to us was concise.
Very supportive.

May 9, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Good morning June,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 4 out of 5 stars

He helped us to find a sofa to match…

He helped us to find a sofa to match what we wanted, the sales process was clear. All good.

May 17, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Georgia was amazing very patient and…

Georgia was amazing very patient and kind 10/10

May 17, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Sitting comfortably, shall we begin.

Liked the choice, ambient music and left to look without being hassled.

May 17, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Good afternoon Paul,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

A very nice and friendly and helpful…

A very nice and friendly and helpful lady explained everything

May 16, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Good morning Eileen,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Rated 5 out of 5 stars

I had such a positive experience in…

I had such a positive experience in store thanks to the gentleman (Phil) who served me. He was incredibly helpful from start to finish, taking the time to help me plan and choose what would suit my space best.

He was patient, kind, and really listened to what I wanted without any pressure. I especially appreciated that he supported me through the finance process, even though it was something I could have done at home, he offered his help and made it all very easy.

He also gave me space when I needed time to think, which made the whole experience feel relaxed and comfortable.

His advice was genuine and thoughtful, and I left feeling confident and happy with my choices. A real credit to the store.
Thank you!

May 16, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Good morning,

We are really grateful for your kind words and for sharing your experience in our store with Phil. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Lyndsey was great, she was very knowledgeable and explained everything in full. She gave us time to think about our purchase. Very happy with the service we received today in the Stirling store.

May 16, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Good morning,

Thanks for your lovely feedback, we’re glad to hear Lyndsey met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great service and friendly professionalism…

When I first visited my local DFS store, I was approached by a friendly member of staff to ask if I needed help. When I said I would wander around first and seek her out if I had any questions, there was no "pushiness", I was left alone which was great. I didn't buy anything that day, but returned a week later. Georgia assisted me and she was great. Again, no pressure was put on me, even though I was taking a long time to decide! Georgia was friendly and professional and helped me with my purchase, explaining everything clearly, including delivery times. I'm hoping this will be my last suite, but if not, I wouldn't hesitate to visit the Stirling store again.

May 14, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 4 out of 5 stars

Staff were able to advise store layout…

Staff were able to advise store layout and best areas to look for specific items. Allowed to browse and staff were available when required. Easy process and advice but no pressure on purchase.

May 3, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Easy day 4 the girls picked my suite…

Easy day 4 the girls picked my suite online easy purchase bought all the extras 4 years interest free delivery in 2 weeks very happy

May 14, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Good Afternoon,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

The staff in the Stirling store were…

The staff in the Stirling store were very helpful and I came away with exactly what I wanted in a suite and also a new coffee table

May 11, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The staff member was really lovely and…

The staff member was really lovely and went through all the different options with us. Really patient, taking time to break things down when we were making decisions. Didn't feel like he was just 'out to get a sale' or pressuring in any way which is really nice. He is a great asset to the team.

May 11, 2026
DFS Furniture - Stirling logo

Reply from DFS Furniture - Stirling

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

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