DFS Furniture - Stockport Reviews 

5,230
TrustScore 5 out of 5

4.9

Saint Marys Way, The Peel Centre, SK1 2HD Stockport, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... See more

Company replied

Rated 5 out of 5 stars

Loved the relaxed feel with staff, not jumped on when you gone through the door is a novel change! Liked the offer of a coffee albeit turned into an expensive one 😉 Particular mention goes t... See more

Company replied

Rated 5 out of 5 stars

Accent Slipper Chairs. Very personable responsive service. Understood exactly what we were looking for and guided us through. Very courteous. Whole thing was very quick and easy.

Company replied

Rated 5 out of 5 stars

Really nice and relaxed, non pressure sales experience. Colin (sorry think this was his name!) has a great manner and built rapport easily, very knowledgeable and friendly. Overall good experience and... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom

  • 0333 999 9829

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(5,230)

99,510 reviews in the last 12 months

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Rated 5 out of 5 stars

Class customer service

Class customer service. Attentive and knowledgeable. Looking forward to getting our sofa.

July 15, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent service

Very helpful and very honest great product knowledge highly recommended

July 26, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Masafa was so helpful

Masafa was so helpful, not pushy at all, asked how he could help, researched all the sizes and options for me, showed me similar examples in store to what I was asking for. The manager was always so very pleasant.

July 26, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you for taking the time to leave us a 5* review. We’re happy that Masafa met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great customer service

Alan was very helpful but not pushy. Great choice of style in sofas and fabrics. Showroom was spacious. We were approached by several staff members offering help if required.

July 26, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Had the best experience in store with Anthony

Had the best experience in store with Anthony. Not only does he express and convey his product knowledge, he does it with such charisma that we felt extremely comfortable throughout the entire process. A friendly experience throughout.

July 26, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Anthony.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

The sales guy was fantastic

The sales guy was fantastic, really explained everything to me and gave me lots of time to look at each sofa. Wasn’t pushy and really felt like he was knowledgeable.

July 18, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Anthony was a star

Anthony was a star. He answered all questions and was a great listener. I’m really happy with the my purchases today and he was a credit to his team.

July 25, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you for leaving us a 5* review. We are really happy that Anthony met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great customer service…Excellant

Great customer service .Friendly.Informative

July 24, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Mustafa in the Stockport store was…

Mustafa in the Stockport store was great, made it a really easy experience ordering our sofa!

July 24, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

We are really happy that Mustafa met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Brilliant experience with Mustafa at DFS Stockport

We walked in and were welcomed straightaway by a lovely guy Mustafa in a friendly non pushy way. He asked us what we were looking for, took us straight to it, asked us a few questions. Told us everything we needed to know. We decided to buy it, no hassle, paperwork sorted, job done. He was great, DFS great, we’ve bought loads of furniture over the years and probably will again.

July 17, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you for taking the time to leave us a 5* review. We’re happy that Mustafa met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Great place

Great place, great staff

July 24, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Amazing review, thanks for sharing!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Good sales info

Good sales info. Not pressurised. All questions answered

July 16, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for your great feedback.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great customer service from Alan,there…

Great customer service from Alan,there was no pressure whilst looking round,he explained everything we needed to know before purchasing our sofa today, very friendly.

July 23, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

The customer service was great anything…

The customer service was great anything i needed to know he explained to me and tell me that if i need coffee or tea i can have it that was my first time to go to shop to offer that

July 22, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Colin was very helpful and easy to talk…

Colin was very helpful and easy to talk to. Got ourselves an amazing, huge U shaped sofa for just £40 a month.

July 21, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 4 out of 5 stars

Great service in the Stockport store

Great service in the Stockport store. Finally found my perfect sofa, thank you!! Store staff were excellent - really went above and beyond
Just wish the delivery times were quicker...... (hence knocking off one star)

July 18, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

The sale person was very and cheerful…

The sale person was very and cheerful and help us with everything we needed to know would definitely recommend

July 19, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Very Friendly Staff

Very Friendly Staff, Let me take My Dog in. Offered Drinks etc. Went through all the Finance details and answered all my questions. Would highly recommend to anyone 😊 The Lady seeing to me was well dressed and chatty as well 👍

July 18, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

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