Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... See more
Company replied
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Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... See more
Company replied
We called into the Stockport branch, I'd seen a garden set on line, Colin the salesman was very helpful. Obviously the furniture wasn't in store, but Colin got it up on line for us, if he hadn't go... See more
Loved the relaxed feel with staff, not jumped on when you gone through the door is a novel change! Liked the offer of a coffee albeit turned into an expensive one 😉 Particular mention goes t... See more
Company replied
Really nice and relaxed, non pressure sales experience. Colin (sorry think this was his name!) has a great manner and built rapport easily, very knowledgeable and friendly. Overall good experience and... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom
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The sale person was very and cheerful and help us with everything we needed to know would definitely recommend

Reply from DFS Furniture - Stockport
Very Friendly Staff, Let me take My Dog in. Offered Drinks etc. Went through all the Finance details and answered all my questions. Would highly recommend to anyone 😊 The Lady seeing to me was well dressed and chatty as well 👍

Reply from DFS Furniture - Stockport
Alan went so helpful and patient. Wasn’t a hard sell which was very refreshing.

Reply from DFS Furniture - Stockport
I was shopping for a large item on my own, the first time since losing my partner. Your salesman Colin, made it really easy and went out of his way to make sure I was happy with my purchase. He was helpfuland knowledgeable without being pushy.

Reply from DFS Furniture - Stockport
The staff were really helpful , and friendly you could ask them anything really enjoy the experience
16/07/2026

Reply from DFS Furniture - Stockport
Jacky I think her name was the one that helped us today and her customer service was second to none. She couldn't have explained the whole thing any better if she tried and made our shopping experience alot easier.

Reply from DFS Furniture - Stockport
Anthony was brilliant from start to finish, and also so was Shaun (The manager). They made it very straightforward and reassuring when deciding which sofa was best for us. They are both a credit to the store.

Reply from DFS Furniture - Stockport
The service talking through whats the best features there was no rushing and very polite

Reply from DFS Furniture - Stockport
Anthony was great, amazing customer service from the beginning when we walked in to the end when paying. So friendly and helpful!

Reply from DFS Furniture - Stockport

Reply from DFS Furniture - Stockport
Great staff, especially Robyn my sales person who was very polite and friendly

Reply from DFS Furniture - Stockport
Nicky was helpful and talked through all details of the purchase clearly, providing advice and clearly showing experience.

Reply from DFS Furniture - Stockport
Lovely friendly staff, not at all pushy. My mum had quite specific requirements and the DFS team helped with everything. A pleasant store with a huge range to choose from.

Reply from DFS Furniture - Stockport
The service we received was outstanding. The lady who helped us was lovely and gave us all the information we needed to make our choice on our perfect sofa

Reply from DFS Furniture - Stockport
Nicky was fabulous, so informative and so much knowledge and really easy to chat with and his colleague Shawn.

Reply from DFS Furniture - Stockport
Very attentive and approachable. Answering all our questions.

Reply from DFS Furniture - Stockport
Shawn was absolutely fantastic, he was so friendly and very approachable. He had so much knowledge and helped us pick the right fabric for our new sofa. He was great at dealing with our two young children too! Thank you for all the help!

Reply from DFS Furniture - Stockport
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