DFS Furniture - Stockport Reviews 

5,233
TrustScore 5 out of 5

4.9

Saint Marys Way, The Peel Centre, SK1 2HD Stockport, GB


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Rated 5 out of 5 stars

Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... See more

Company replied

Rated 5 out of 5 stars

We called into the Stockport branch, I'd seen a garden set on line, Colin the salesman was very helpful. Obviously the furniture wasn't in store, but Colin got it up on line for us, if he hadn't go... See more

Rated 5 out of 5 stars

Loved the relaxed feel with staff, not jumped on when you gone through the door is a novel change! Liked the offer of a coffee albeit turned into an expensive one 😉 Particular mention goes t... See more

Company replied

Rated 5 out of 5 stars

Really nice and relaxed, non pressure sales experience. Colin (sorry think this was his name!) has a great manner and built rapport easily, very knowledgeable and friendly. Overall good experience and... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, United Kingdom

  • 0333 999 9829

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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4.9

All reviews

(5,233)

99,778 reviews in the last 12 months

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Rated 5 out of 5 stars

The sale person was very and cheerful…

The sale person was very and cheerful and help us with everything we needed to know would definitely recommend

July 19, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Very Friendly Staff

Very Friendly Staff, Let me take My Dog in. Offered Drinks etc. Went through all the Finance details and answered all my questions. Would highly recommend to anyone 😊 The Lady seeing to me was well dressed and chatty as well 👍

July 18, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Alan went so helpful and patient

Alan went so helpful and patient. Wasn’t a hard sell which was very refreshing.

July 17, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Knowledgeable and helpful but not pushy.

I was shopping for a large item on my own, the first time since losing my partner. Your salesman Colin, made it really easy and went out of his way to make sure I was happy with my purchase. He was helpfuland knowledgeable without being pushy.

July 16, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Josie,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

The staff were really helpful

The staff were really helpful , and friendly you could ask them anything really enjoy the experience
16/07/2026

July 16, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Abcd

Nothing to say we bought a couch

July 9, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Jacky I think her name was the one that…

Jacky I think her name was the one that helped us today and her customer service was second to none. She couldn't have explained the whole thing any better if she tried and made our shopping experience alot easier.

July 15, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Anthony was brilliant from start to…

Anthony was brilliant from start to finish, and also so was Shaun (The manager). They made it very straightforward and reassuring when deciding which sofa was best for us. They are both a credit to the store.

July 14, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The service talking through whats the…

The service talking through whats the best features there was no rushing and very polite

July 15, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your kind review with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Anthony was great

Anthony was great, amazing customer service from the beginning when we walked in to the end when paying. So friendly and helpful!

July 14, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Auth

The sales person came over as authentic and was chatty

July 14, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Paul,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Great staff and choice

Great staff, especially Robyn my sales person who was very polite and friendly

July 14, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello Alan,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Helpful Staff - thanks Nicky!

Nicky was helpful and talked through all details of the purchase clearly, providing advice and clearly showing experience.

July 13, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lovely friendly staff

Lovely friendly staff, not at all pushy. My mum had quite specific requirements and the DFS team helped with everything. A pleasant store with a huge range to choose from.

July 13, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

The service we received was…

The service we received was outstanding. The lady who helped us was lovely and gave us all the information we needed to make our choice on our perfect sofa

July 13, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Nicky was excellent

Nicky was excellent

July 13, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Rated 5 out of 5 stars

Nicky was fabulous

Nicky was fabulous, so informative and so much knowledge and really easy to chat with and his colleague Shawn.

July 13, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Very attentive and approachable

Very attentive and approachable. Answering all our questions.

July 12, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for your lovely feedback.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Lovely staff

Shawn was absolutely fantastic, he was so friendly and very approachable. He had so much knowledge and helped us pick the right fabric for our new sofa. He was great at dealing with our two young children too! Thank you for all the help!

July 12, 2026
DFS Furniture - Stockport logo

Reply from DFS Furniture - Stockport

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

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